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The Croft

11a Albany Road, Morecambe, Lancashire LA4 4JY
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The Croft, Morecambe

Care Provided by The Croft

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 6 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Flora Mason (Owner/Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1991
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (6)
  • Single Rooms with ensuite Wet Room (6)
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The Croft Reviews (4)

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Over all time The Croft has 4 reviews.

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Review from Alison A (Sister of Resident) published on 11 April 2023 Submitted via Website
Overall Experience
My sister has been at The Croft for a year. I am an infrequent visitor due to location and my experience of some aspects of her care are limited.
The move, due to the closure of her previous home, was traumatic for her. The changes to her expectations and routines upset her and her behaviour deteriorated, as did her health and well-being. I was not contacted to inform me of concerns, though staff evidently found it difficult to understand her needs.
I visited five months after her move and was shocked and upset by the changes I saw. I addressed these with the manager and things improved rapidly once the staff understood the lady she had been and the preferences she had but didn't know how to express.
She now seems happy, is much healthier and her anti-social behaviour has ceased. Trust is developing with the staff and there is a greater understanding of her personality and needs.

I am pleased with the improvements and I now feel confident that my sister is happy and well cared for at The Croft.

Reply from Flora Mason, Owner/Manager at The Croft

Moving home could be stressful for anyone. However, her behaviours' could be challenging, but working closely with our resident family their support and input improved the care experience for her.

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Review from Linda S (Resident / Service User) published on 21 September 2021 Submitted via Postal Card
Overall Experience

I have been living at The Croft for over 22 years. I am happy and well looked after by a great team. I enjoy trips and outings. The food is very good. I enjoy my space in my luxurious bedroom.

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Review from Trish M (Mother of Resident) published on 1 July 2021 Submitted via Postal Card
Overall Experience

No problem with anything, been nothing but helpful since my son has been there. Wish he'd gone there earlier.

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Review from Thomas G (Resident / Service User) published on 2 April 2019 Submitted via Postal Card
Overall Experience
I enjoy spending my free time at The Croft. I enjoy choices of meals and food is great.

I like going out with staff dining out and to concerts. I am happy to have the staff, they can chat to me whenever I need.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2021
Overall
Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about The Croft

What types of Care is The Croft registered for?

Dementia, Learning Disability / Autism, Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Croft have?

There are 6 Single Rooms.

What are the Facilities & Services at The Croft?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Croft to the centre of Morecambe?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

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