I can't thank everyone enough!Phil M(Son of Resident/Service User)
I can't thank everyone enough!Phil M(Son of Resident/Service User)
Dovehaven House provides respite and dementia care for up to 40 older people.
Located in Southport, Merseyside, the home is just two miles from the seafront. Set on a residential street surrounded by fields, the home has a quiet setting with country views while being close to local shops and amenities.
All bedrooms are single and 14 have en-suite facilities. The home also features lounge and dining areas, a recreational pub-style room,...
Dovehaven House provides respite and dementia care for up to 40 older people.
Located in Southport, Merseyside, the home is just two miles from the seafront. Set on a residential street surrounded by fields, the home has a quiet setting with country views while being close to local shops and amenities.
All bedrooms are single and 14 have en-suite facilities. The home also features lounge and dining areas, a recreational pub-style room, a sensory room, a hair salon, a lift, a courtyard and a large garden.
An activities coordinator delivers an activities programme that includes exercises, games and outing in the home’s minibus.
All food is home-cooked with residents’ preferences and dietary requirements catered for. Residents can receive as much support as they need for eating and drinking.
Please note that fees are starting from prices. The team at Dovehaven House will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.
The price(s) shown are provided by the care home. Contact Dovehaven House for full pricing details and T&Cs.
Contact Dovehaven House to confirm what's included and get a personalised quote:
Dovehaven House has a Review Score of 8.8 (8.791) out of 10, based on 11 reviews in the last 2 years.
Over all time Dovehaven House has 28 reviews.
When Laura the current manager turned up I thought "oh here we...
P.s can you get a new doorbell pls?
Thank you for sharing such a thoughtful review - it means so much to the team. Laura and the team will be so pleased to know their hard work is making a difference, and we're delighted Mum feels happy and well cared for.
The management staff (Linda & Laura) have helped so much in appreciating our needs, discussing when necessary but understanding and taking...
These are difficult times for family members but together with the management team, I feel confident that the care required is being provided.
Thank you for your kind words, its really appreciated. We will pass your comments on to the team at Dovehaven House.
Last month my sister and I spoke to the assistant manager and a Senior Staff Member. We showed them photos of how dirty things were during our visit and of our fathers legs which were very dry. Today I visited and had to show the same Senior the dirty cup my father was given a drink in. Her answer...
Last month my sister and I spoke to the assistant manager and a Senior Staff Member. We showed them photos of how dirty things were during our visit and of our fathers legs which were very dry. Today I visited and had to show the same Senior the dirty cup my father was given a drink in. Her answer was sorry I have been 'upstairs'. I then with her, watched the cook using her ungloved hands to place food onto plates. The care is disgusting, the home is filthy
Thank you for sharing your concerns. We take feedback about the cleanliness of our homes, food preparation and the care of residents extremely seriously. We are sorry that your experiences have left you feeling this way. Due to the confidential nature of individual care matters, we are unable to...
Thank you for sharing your concerns. We take feedback about the cleanliness of our homes, food preparation and the care of residents extremely seriously. We are sorry that your experiences have left you feeling this way. Due to the confidential nature of individual care matters, we are unable to comment publicly on specific circumstances, but we will ensure your concerns are appropriately reviewed.
I have felt confident in the care my husband receives which is a great source of comfort to our family. The staff are always approachable patient and kind. They have taken the time to get to know my husband as an individual, learning the best ways to communicate with him and helping him feel...
I have felt confident in the care my husband receives which is a great source of comfort to our family. The staff are always approachable patient and kind. They have taken the time to get to know my husband as an individual, learning the best ways to communicate with him and helping him feel settled, reassured & valued. The food is always good, cakes in particular! I look forward to the arrival of the Activities Co-ordinator.
Thank you for your lovely review. We're so pleased to hear that you're happy with the care your husband receives at Dovehaven House.
He was very apprehensive at first and reluctant to interact with either staff or other residents. This was due to a negative experience he had received at another care home. After a short time we could see the difference in Dad, he was...
They are always looking for ways to improve the care they offer and to date I would definitely recommend Dovehaven care home to anybody who's looking for residential care for their loved ones
Thank you so much for your kind review. We're thrilled to learn that your Dad has settled in well and is happy at Dovehaven House. We're glad that he feels at home and that the team are taking excellent care of him. It's lovely to hear that the team has made his time at Dovehaven House so far feel enjoyable and that his needs are being met - your words mean so much to everyone at the home.
I can't speak highly enough of the staff at Dovehaven House. The care they provide is exceptional. All of the staff are extremely helpful, kind and patient. Mum is very well looked after and kept happy and stimulated. It's such a weight off our minds knowing that she is safe and well cared for.
I can't speak highly enough of the staff at Dovehaven House. The care they provide is exceptional. All of the staff are extremely helpful, kind and patient. Mum is very well looked after and kept happy and stimulated. It's such a weight off our minds knowing that she is safe and well cared for.
Thank you so much for your kind words. We're delighted to hear how well your mum is settling in at Dovehaven House. Our team truly appreciates your recognition of their exceptional care, kindness and patience.
My father-in-law has received good care at Dovehaven. He is settled and happy. His room is clean and neatly kept. He particularly enjoys watching the resident rabbits! He has enjoyed the food. The care home is always warm too. The staff have all been friendly, warm and welcoming. Many thanks to you...
My father-in-law has received good care at Dovehaven. He is settled and happy. His room is clean and neatly kept. He particularly enjoys watching the resident rabbits! He has enjoyed the food. The care home is always warm too. The staff have all been friendly, warm and welcoming. Many thanks to you all.
Thank you for your kind review. We're really pleased to hear that your father in law is settled and happy at Dovehaven House, and that he enjoys the food, the warm atmosphere, and enjoys the resident rabbits.
Granny has been a resident of Dovehaven House for 3 years. During that time she has been very well cared for and all the staff are lovely. The new management team that have been appointed have been wonderful getting to know the families and residents, listening to our concerns plus suggestions...
Granny has been a resident of Dovehaven House for 3 years. During that time she has been very well cared for and all the staff are lovely. The new management team that have been appointed have been wonderful getting to know the families and residents, listening to our concerns plus suggestions and also putting them into practice. The entertainment over Christmas was lovely and Granny really enjoyed it.
Thank you so much for your kind words. We're really pleased to hear that your granny has been well cared for during her time at Dovehaven House and that she enjoyed the Christmas entertainment. It's lovely to know the team listen and work closely with residents and families and are making a positive difference.
This care home proved to be the best place for my mum to live out her days .She originally arrived for respite but after six weeks she decided that she did not wish to return home. This was due to the wonderful care , friendship, fun and camaraderie that she received from all the staff. It was...
This care home proved to be the best place for my mum to live out her days .She originally arrived for respite but after six weeks she decided that she did not wish to return home. This was due to the wonderful care , friendship, fun and camaraderie that she received from all the staff. It was reassuring for me that my mum was being cared for in a place that she wanted to be in. She had deep gratitude and appreciation for the genuine care and kindness the devoted staff shown her. Also the location of the home was superb. Rural views and within close proximity to Southport centre and the beach. Being close to Southport hospital was very convenient for appointments etc. I could never thank the staff enough. A marvellous team!
Thank you for such a heartfelt review. We're delighted your mum has felt so happy and cared for at Dovehaven House, and that the team has made her stay enjoyable and reassuring for your family. Your kind words about our staff and location mean so much to everyone at Dovehaven House.
MIL resident for over 5 yrs. No representation at funeral....
When MIL admitted 5 yrs ago. Always a carer in lounge. Not any more. A resident can kick off in lounge now bcos carers are so reduced. Honest views
Thank you for taking the time to write to us regarding your concerns and would like to offer our condolences regarding the death of your mother-in-law. As the home is a residential home our residents are under the care of the district nurses with regards to end of life care but will relay your...
Thank you for taking the time to write to us regarding your concerns and would like to offer our condolences regarding the death of your mother-in-law. As the home is a residential home our residents are under the care of the district nurses with regards to end of life care but will relay your feeling to their team. A new manager and deputy have been appointed who I am sure will review all monitoring and activity provision within the home and take action where this appears to be lacking.
Very pleased with the staff member who assisted my dad in getting changed when his clothes got messy with his food. Also to the staff member who helped me find a pair of slippers elsewhere when we could not find a pair that matched. Always willing to help.
Very pleased with the staff member who assisted my dad in getting changed when his clothes got messy with his food. Also to the staff member who helped me find a pair of slippers elsewhere when we could not find a pair that matched. Always willing to help.
Thank you so much for sharing your kind words about the care your dad is receiving. We are so pleased to hear how well he is being care for and being supported by our staff at Dovehaven House. Our residents comfort and care is one of our top priorities.
I have been a resident here for 3 weeks and found the staff very friendly. I am going home soon and will miss them. I have been in other homes before but never felt settled like this home.
I have been a resident here for 3 weeks and found the staff very friendly. I am going home soon and will miss them. I have been in other homes before but never felt settled like this home.
Ever since my father arrived here at Dovehaven House, the staff have been very helpful and caring towards my father. The food, washing and my father's needs have been met 100%. Nothing is too much trouble to help you and the staff are amazing. I give all 10 out of 10.
Ever since my father arrived here at Dovehaven House, the staff have been very helpful and caring towards my father. The food, washing and my father's needs have been met 100%. Nothing is too much trouble to help you and the staff are amazing. I give all 10 out of 10.
We so appreciate your 10/10 score! Thank you for your review and your comments, they are very much appreciated. Kind regards
My mother has settled in very well. Her physical well-being has improved so much this past year. She has never been a joiner, but there is plenty to interact with should she want. She certainly enjoys the meals, all freshly cooked. Plenty of tea and...
I’m confident with the knowledge she is safe, healthy and very well looked after.
Thank you for taking the time to write this 5-star review. I have passed your positive comments on to the home manager and his team, especially the catering and activity staff. Thank you once again and am pleased that your mum is enjoying her time in the home.
Many thanks to the whole team at Dovehaven House. The care is consistently excellent. Communication from Dovehaven House to me is also excellent. I am kept informed at all times of any issues surrounding Mum’s well-being. Furthermore, the team go one step further, by marking birthdays and special...
Many thanks to the whole team at Dovehaven House. The care is consistently excellent. Communication from Dovehaven House to me is also excellent. I am kept informed at all times of any issues surrounding Mum’s well-being. Furthermore, the team go one step further, by marking birthdays and special events, making them that little bit more special.
Thank you for taking the time to complete this review. I have passed your positive comments on to the manager and his team. I am pleased that your mum is enjoying her time within the home.
Nothing is too much trouble for them. I have no problem with Doverhaven House.
Nothing is too much trouble for them. I have no problem with Doverhaven House.
Thank you very much for giving Dovehaven House a 5-star review! Your comments are very much appreciated. Kind regards.
My mum has been at Dovehaven House for 6 weeks now. We can't believe how well she is doing and the positive changes we can see in her. She went there as an emergency placement after having a fall. She settled in straight away and the care and attention she got from the staff was amazing. They go...
My mum has been at Dovehaven House for 6 weeks now. We can't believe how well she is doing and the positive changes we can see in her. She went there as an emergency placement after having a fall. She settled in straight away and the care and attention she got from the staff was amazing. They go 'above and beyond' to ensure her needs are met and have also supported us as a family because we were very worried about how she would cope at first. We can pop in to see her anytime night or day. Nothing is too much trouble and without exception each staff member we have met has been friendly, caring and professional. Mum loves her room and there is no problem with us bringing items in to personalise the space. She enjoys reading her book in their lovely garden. All Mum talks about is how lovely the staff are and how good the food is! We are so pleased that Mum has chosen to stay here on a permanent basis. Dovehaven provides an excellent service and should be very proud of what they do!
Thank you for your kind words, the team at Dovehaven House work tirelessly to ensure each and every resident feels loved, welcomed and cared for and that includes their visitors. We appreciate you taking the time to review the home.
My mum has been at Dovehaven House since June 2020. The care my mum has received has been excellent. The staff have always been very friendly and helpful to me. My mum has been very happy at the home, saying how good the food is and well looked after she was (even suggesting me and my husband book...
My mum has been at Dovehaven House since June 2020. The care my mum has received has been excellent. The staff have always been very friendly and helpful to me. My mum has been very happy at the home, saying how good the food is and well looked after she was (even suggesting me and my husband book in for a few days because it was so good). I can't praise the staff enough. They are so kind, patient and caring. I would recommend this home to anyone.
Thank you very much for your recommendation, we do appreciate your kind comments about the team in the home, they will be so glad to have been recognised. Kind regards
The face to face visits with my lovely dad has been so emotional and amazing, it was just so fantastic to sit next to him and hold his hand. I've been twice so far and both times have absolutely made my day! I just want to thank Dovehaven for making this possible for me and also to thank all the...
The face to face visits with my lovely dad has been so emotional and amazing, it was just so fantastic to sit next to him and hold his hand. I've been twice so far and both times have absolutely made my day! I just want to thank Dovehaven for making this possible for me and also to thank all the staff for all their constant hard work especially at these difficult times.
We cannot imagine how it must feel to be once again reunited with your father. We are so happy for you and all of our family members and loved ones. Your thanks for the team at Dovehaven House will be greatly appreciated by everyone. Kind regards
Excellent staff management and amazing care. My husband is very settled and comfortable in this home! He is always looking smart and well presented. Would not hesitate in recommending Dovehaven House to anyone!
Excellent staff management and amazing care. My husband is very settled and comfortable in this home! He is always looking smart and well presented. Would not hesitate in recommending Dovehaven House to anyone!
Thank you for taking the time to write this review. I have passed on your positive comments to the home manager and his team at the home. Thank you once again for your wonderful feedback.
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Laura Cowen leads our well-trained care team, who are well-practised in delivering sensitive and understanding memory care, always ensuring...
Laura Cowen leads our well-trained care team, who are well-practised in delivering sensitive and understanding memory care, always ensuring professional, tailor-made care reflects each resident's needs and choices.
"What makes Dovehaven House truly special is our unique features, like The Dovehaven Arms and our retro spaces. These aren't just novelties - they're therapeutic environments that help our residents connect with familiar experiences and create meaningful social moments every day."
Laura, along with our Deputy Manager, is always on hand to provide support and advice to both team members and family members.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 40 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dovehaven House to verify any information. View our terms and conditions. Dovehaven House has an Enhanced Service -what an Enhanced Service includes.