Dovehaven House

58 Moss Road, Halsall, Southport PR8 4JQ
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8.5 23 Reviews
  • Dovehaven House, Southport
Dovehaven House provides respite and dementia care for up to 40 older people.

Located in Southport, Merseyside, the home is just two miles from the seafront. Set on a residential street surrounded by fields, the home has a quiet setting with country views while being close to local shops and amenities.

All bedrooms are single and 14 have en-suite facilities. The home also features lounge and dining areas, a recreational pub-style room, a sensory room, a hair salon, a lift, a courtyard and a large garden.

An activities coordinator delivers an activities programme that includes exercises, games and outing in the home’s minibus.

All food is home-cooked with residents’ preferences and dietary requirements catered for. Residents can receive as much support as they need for eating and drinking.
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Care Provided by Dovehaven House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1099

Please note that fees are starting from prices. The team at Dovehaven House will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

The price(s) shown are provided by the care home. Contact Dovehaven House for full pricing details and T&Cs.

Contact Dovehaven House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Dovehaven House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Laura Cowen (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (14)

Parking

  • Private visitors parking at the front of the home.

Dovehaven House Reviews (23)

8.5

Dovehaven House has a Review Score of 8.5 (8.454) out of 10, based on 6 reviews in the last 2 years.
Over all time Dovehaven House has 23 reviews.

Overall Experience
  • 19
  • 3
  • 0
  • 1
  • 0
Date Published
  • 23
  • 3
  • 4
  • 6
  • 17
Reviewer Connection to Dovehaven House
  • 16
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from S H (Daughter of Resident) published on 1 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly, the building is clean. The staff are helpful especially when mum was very poorly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J K (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff excellent and very caring - all very friendly and welcoming. Great activities for residents weekly. Always put the needs of residents at the top of everything they do. Great choice of food and plenty of cakes! Treat family/friends very well and always get a cuppa. Any issues dealt with efficiently
and with care. Support staff absolute treasures - making cards, cakes, decorations, jigsaws - endless patience.
Reply from Maxine Farnworth, Estates Manager at Dovehaven HouseThank You for your kind words, it means the world to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon T (Daughter of Resident) published on 3 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum went to live at Dovehaven House, the level of care has been outstanding. All the staff have wonderful caring natures and treat mum with the utmost of respect and love. Mum has vascular dementia and despite mum having very little communication, they do have a good level of understanding her
and always ensure she is clean, safe, comfortable and has everything she needs. Communication between the staff and myself is also excellent with both management and staff providing me with regular updates on mum's condition covering both practical and nutritional needs as it has progressed. I would highly recommend this care home. Everyone wants the best for their mum, and I feel we have just that with this excellent team at Dovehaven House. Thank you.
Reply from Jan Hunstone, Regional Manager at Dovehaven HouseThank you for your comments. I have passed on your thoughts and praise to the staff at the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.5 (8.454)

Overview of Review Score

The Review Score of 8.5 (8.454) out of 10 for Dovehaven House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.329 for Dovehaven House is calculated as follows: ( (42 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 70 Ratings = 4.329
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.125 Points relating to the number of positive Reviews for Dovehaven House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 5 Positive Reviews ÷ 8 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Laura

Laura Cowen

Job Title: Home Manager at Dovehaven House

Laura Cowen leads our well-trained care team, who are well-practised in delivering sensitive and understanding memory care, always ensuring professional, tailor-made care reflects each resident's needs and choices.


"What makes Dovehaven House truly special is our unique features, like The Dovehaven Arms and our retro spaces. These aren't just novelties - they're therapeutic environments that help our residents connect with familiar experiences and create meaningful social moments every day."


Laura, along with our Deputy Manager, is always on hand to provide support and advice to both team members and family members.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dovehaven House to verify any information. View our terms and conditions. Dovehaven House has an Enhanced Service - more info.