Barchester Dovedale Court Care Home

Dovedale Avenue, Ingol, Preston PR2 3WQ
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9.9 48 Reviews
  • Barchester Dovedale Court Care Home, Preston
Dovedale Court is located in Ingol, Preston. Dovedale provides first-class residential care alongside expert dementia care in The Memory Lane Community. Dovesdales Tesseyman Suite located on the top floor of the home delivers expert Challenging Behaviour and Complex needs care, Lead by a Senior Nurse, Nursing staff and Highly trained Support workers. Unfortunatly Dovedale Court is not an EMI Registered home, but other homes in the Barchester Group deliver expert EMI Nursing Care.

Dovedales highly qualified team tailors a care plan for each individual. And dedication can be seen across the board - in their cooking, hospitality and organised activities for their residents.


Feel free to visit and see what Dovedale has to offer.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1591

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Dovedale Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • George Appleton-Carroll (Acting General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • Here at Dovedale people are encouraged to come visit when ever they want, however please be mindful that meal times are a busy time in the home. Mealtimes are from 1pm and 4.30pm

Parking

  • Dovedale Court has a Large car park to the rear of the building, when approaching Dovedale, you drive past the main entrance to find the next right turn which leads to the car park.

Barchester Dovedale Court Care Home Reviews (48)

9.9

Barchester Dovedale Court Care Home has a Review Score of 9.9 (9.908) out of 10, based on 12 reviews in the last 2 years.
Over all time Barchester Dovedale Court Care Home has 48 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Dovedale Court Care Home
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Total of 48, showing 1-20
Review from Ian S (Son of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Quite superb!


My Dad has been a resident at Dovedale Court for the past four years. It is such a fantastic place with the most caring and attentive staff.


The facilities are great with lovely gardens, rooms and communal areas.


The staff are amazingly professional but also loving and caring.

They look after the residents with dignity and compassion.


The activities are frequent and varied, with parties, singers, animals and trips a plenty. When they identify a particular passion, they try to fill it, taking residents, bowling or to bike events or gardens.


Dad has unfortunately had to move to a nursing home due to increased needs and the team helped find and vet a place, helped negotiate a room and have visited him at his new home.


We simply could not have managed the past four years without them.


All the staff have been superb and it feels unfair to single any of them out but three members of staff deserve particular mention.


Thank you so much for all you have done x

Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home

Thank you Ian for your lovely feedback, I am pleased that we were able to support Dad during his stay with us here at Dovedale he will certainly be missed at the home. I will ensure that the feedback is given to the staff.

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Review from A L (Wife of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Dovedale Court for almost two years now, and we are extremely happy with the care he receives. Most importantly, my husband is very happy and settled! Not only the care and respect the staff show my husband, but also my whole family, is above and beyond. Angels - every one of
them. Thank you from the bottom of my heart.
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home

Thank you so much for your kind words. I will ensure these are fed back to the team. We are so pleased that you are comfortable with your husband being here with us at Dovedale and that he remains happy and settled.

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Review from Amy G (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is exceptional; all the staff are a second family.
The care Dad receives is such that our peace of mind is kept sound - we know Dad is safe and loved.
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home

Thank you so much for your kind words, we are so happy that that Dad being here with us at Dovedale gives you peace of mind.

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Review from Louise S (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in for respite care for two weeks and it was his first time ever. So even though I was really anxious to start with, the care team quickly put me at ease and my dad settled in well.
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home

Thank you for your kind review, we are so pleased that we were able to support you and your father during this respite period. We are also so pleased that the care team were able to ease your anxieties and that Dad settled with us here at Dovedale Court.

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Review from Jeanine N (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barchester Dovedale Court Care Home is a fantastic place. Mum is looked after perfectly and is always clean and well fed and cared for. Never had any issues and trust the staff implicitly. They are all so caring and treat Mum with respect and dignity. I have seen inside many care homes throughout Lancashire
in my job and nowhere comes close to Dovedale - no comparison. It's a wonderful place.
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home

Thank you for your lovely review. We are so happy that Mum is with us here at Dovedale and that we are able to give you reassurances to make you feel comfortable for Mum to be in our care. We always aim to be the best and we will ensure that your kind words are passed on to the team as this will be truly appreciated by the team and will reinforce their work to continue to strive to be the best they can be.

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Review from Judith H (Wife of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
remarkable care, I am so happy my husband resides at Barchester Dovedale Court Care Home. He's happy, content and well cared for. Staff, entertainment etc., it's all there, gives me peace of mind. I wouldn't change his placement for the world.
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home

Thank you for your lovely review. I am so glad that your husband is content here with us at Dovedale Court. I will ensure that your kind words are passed on to the team.

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Review from Charlotte B (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident at Barchester Dovedale Court Care Home. She moved in around January 2024. She has completely changed since moving there. She is happier. She laughs and is chatting all the time. A complete change from her previous home. The staff that really make up Dovedale are amazing. They
are skilled, enthusiastic, caring, cheerful, well-trained professionals. I dread to think where we and our mother would be without them. Lifesavers. Can't say enough good things about Dovedale and the staff.
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home

Thank you so much for your kind words. It is so lovely to hear that Mum has settled in with us here at Dovedale and that this has made such a change not only to her but to you all as a family. I will ensure your kind words are passed on to the whole team.

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Review from Craig M (Son of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has significant support needs. He has been at Barchester Dovedale Court Care Home for six years and has received tremendous care and support in all that time. On three occasions, he has been diagnosed as likely to pass in the next few days and on each occasion, the staff have helped nurse
him to much stronger health. They are caring, friendly and very effective at looking after my father and the other residents. We could not recommend the place more highly.
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home

Thank you so much for your kind words; we are really pleased that Dad has been able to be cared for so well that he has come back to stronger health here with us at Dovedale Court and that this offers relief to you all, as a family. I will share your feedback with the team and we look forward to seeing you soon.

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Review from Sara N (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here make my mum feel like she's being cared for properly which is a huge relief for the family. My mum has been in two previous care homes that don't come close to Barchester Dovedale Court Care Home. Couldn't ask for more.
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home

Thank you so much for your kind words, we are really pleased that Mum is settled here with us at Dovedale Court and that this offers relief to you all, as a family. I will share your feedback with the team and we look forward to seeing you soon.

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Review from S B (Husband of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Compared to the last home this is in a league of its own. Staff so nice, another world.
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home

Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Susan B (Wife of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with everything.
Reply from Susan Carroll, Home Administrator at Barchester Dovedale Court Care Home

Thank you for taking the time to let us know how we are doing and it is nice to hear that you are pleased with all aspects of care given to your husband.

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Review from Victoria B (Daughter of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities, amazing staff and great varied activities for residents. Big thank you to all the amazing members of staff that make this place special!
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home

Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from P B (Son of Resident) published on 16 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facility and the staff are just what you would hope for when a loved one goes into care.
Every member of Dovedale Court I have encountered are professional, caring, empathetic and sincere. They all clearly are extremely passionate about their vocation and it shows - simply put, they are brilliant.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dovedale Court Care Home

Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Denise E (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a lovely time on the 12th of July celebrating Mum's 94th birthday. I attended, along with Mum husband - Dad and my husband. Had a wonderful three-course meal laid on by the staff making it a special occasion and Dad will be writing himself to thank the home personally. In my experience, the staff
are always attentive and caring. The overall feeling one gets whilst visiting mum is one of a loving and caring 'home from home'. We are now looking forward to my parents' 70th wedding anniversary celebration, organised by the staff. Lovely food (and a wonderful cake) by the chef.
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from B H (Husband of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but admiration for the staff for their patience and the help they give the residents and as family, I am always welcome.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dovedale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from L G (Friend of Resident) published on 17 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my my friend last week, the first time I have seen her since she moved there. From the moment I entered the building I was greeted with a warm welcome, staff were polite and friendly. I had a lovely visit and look forward to my next one.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dovedale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Angela P (Daughter of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care dad receives here is excellent. His individual needs are fully met and I'm sure this has helped him settle so happily.
Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Dovedale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from J B (Daughter of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers and the nurses at Dovedale Court are wonderful with my dad. They show him kindness, compassion and respect and are very patient with him. There is excellent communication between the care home and our family and I truly believe that my dad is in the best possible place for his needs right
now.
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from C B (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dovedale Court Care Home is a warm and welcoming place. The staff are experienced and show genuine care and compassion for the residents and their families. During the early days of Mum's stay at Dovedale Court, we were shown kindness, understanding and a high standard of care. When I leave Mum after
a visit, I have every confidence that she is safe and being well cared for. I have no hesitation in recommending Dovedale Court for your loved one.
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from J B (Partner of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with it all. All are very willing to help. The staff are all great.
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Cleanliness
  • Treated with Dignity
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Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for Barchester Dovedale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.908 for Barchester Dovedale Court Care Home is calculated as follows: ( (129 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 141 Ratings = 4.908
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Dovedale Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (4)

Susan

Susan Carroll

Job Title: Home Administrator Joined: 2011

Sue has worked as Dovedale Home Administrator since 2011, Sue has worked under a couple of managers, but now works under Diane Langford. Sue ensures that all the finiancial departments of the home are running correctly, while sorting through residetns files and the apoointment of Staff

Memory Lane

Memory Lane Community

Job Title: Seniors and Care Staff Joined: 2004

THe Memory Lane Community at Dovedale court has Senior Carers and Carers who work 24/7 for the residents on the Community, all fully trained to the high standards that Barchester Healthcare Expect

The Tesseyman

The Tesseyman Suite

Job Title: Care and Nursing Staff Joined: 2012

At Dovedale, the Tesseyman Suite is complete with a number of Trained Nurses and Trained Support workers, who all Complete Mandatory Training in relation to the job they will be doing.

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George Appleton-Carroll

Job Title: General Manager Joined: 2021

George has worked for Barchester since 2018 and has recently secured a promotion to the General Manager here at Dovedale Court Care home

Frequently Asked Questions about Barchester Dovedale Court Care Home

What types of Care is Barchester Dovedale Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Dovedale Court Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Barchester Dovedale Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Dovedale Court Care Home to the centre of Preston?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Dovedale Court Care Home to verify any information. View our terms and conditions. Barchester Dovedale Court Care Home has an Enhanced Service - more info.