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Holywell Home

17 West End Road, Morecambe, Lancashire LA4 4DJ
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Holywell Home, Morecambe

Care Provided by Holywell Home

Primary Care Categories

  • Learning Disability / Autism
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 6 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Holywell Home to confirm what's included and get a personalised quote

Good to Know

Owner

  • Connor Associates Ltd
  • Private Owned

Person in charge

  • Tara Mostert (Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (6)

Visiting

  • Friends and relatives are free to visit residents at any time but it is better to telephone first to make sure that the individual will be in and is expecting a visit. Other visitors are requested to telephone the home in advance to ensure that staff will be available to meet them.

Parking

  • Public on-road parking is available along West end Road but this can become congested, when alternative on-road parking should be sought in the area.
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Holywell Home Reviews (12)

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8.8

Holywell Home has a Review Score of 8.8 (8.833) out of 10, based on 1 reviews in the last 2 years. Over all time Holywell Home has 12 reviews.

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Showing 12 reviews matching selected criteria
Review from R T (Mother of Resident) published on 19 June 2026 Submitted via Website
Overall Experience
My son has been living at Holywell Residential Home, and I couldn't be happier with the care and support he receives. From the moment he moved in, his needs have been met with kindness, compassion, and genuine care.
The carers have taken the time to get to know him as an individual and have worked hard to establish a daily routine that helps him feel comfortable and secure. The home has a real family atmosphere, and it is clear that all the residents are well cared for and treated with respect.
A special mention goes to Tara, the manager, who is absolutely amazing. She always listens, is approachable, and does everything she can to accommodate both residents and their families. Tara is like the mother of the house, she genuinely cares about everyone and works tirelessly to make sure residents feel safe, happy, and valued.
Also Patti, like an aunty who is friendly and makes you feel at home.

All the staff are supportive and well trained. I couldn't have asked for a better environment.

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Review from Samantha G (Friend of Resident) published on 10 June 2024 Submitted via Website
Overall Experience

I was happy to see how my friend has improved over time, she was happily mixing with people in the community her carers were kind and I was suprised hearing her uttering some words, when passed my greetings, she was very smart and looked very happy. The Holywell team is doing amazing work she used to use force when coming her needs now she is using signs "wow" well done.

Reply from Sabe Connor, Owner at Holywell Home

Thank you for your kind words. It is important for staff at Holywell Home to know that their efforts in ensuring that our residents are happy and cared for to the highest standards are recognized. I shall pass on your comments to the team.

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Review from M J (Relative of Resident) published on 29 April 2024 Submitted via Website
Overall Experience
The manager herself is an amazing person, the staff at Holywell Home give their full commitment to all the residents and make them feel as if it was their own home.
I honestly can’t thank each member of the team at Holywell Home enough for everything they do. My sister has complex needs, and the whole team are supportive not only of my sister but of us all as a family. I can honestly say she is in safe hands and the home itself isn’t like any other this home feels like a family with the manager, and staff supporting in the best way they can.
The compassion shown by the team is exceptional. We will always be grateful for everything you have done. Nothing was too much trouble, and every interaction was carried out with genuine compassion by the team they genuinely care about the people residing in the home. We visited weekly, at different times, and on each occasion witnessed all residents being treated with kindness and respect by the whole team.

I would highly recommend the home.

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Review from Emma H (Sister of Resident) published on 23 August 2022 Submitted via Website
Overall Experience

My sister has stayed here twice now. I’m so happy she’s there. She comes on so much and is taken such good care of. I feel good that she is there and not one bit anxious. Very well done to the staff and the manager who I speak with most. But all are lovely, friendly, great people who work there.

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Review from April L (Brother of Resident) published on 11 January 2021 Submitted via Website
Overall Experience

A very friendly run home. A lovely, clean accommodation and the residents are very cared for to keep them safe. Staff go above and beyond to give everyone a good lifestyle and tend to each person's individual needs. The home is situated close to the sea and makes visiting a pleasure to go for a walk with my brother.

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Review from Mary-Jane A (Friend of Resident) published on 7 February 2019 Submitted via Website
Overall Experience
My friend resides at Holywell Home, she has always got nothing but nice things to say about the staff and the other people she lives with.
My friend is always looking presentable and always wears nice perfume.

The staff at Holywell Home are always very welcoming and very approachable. They also take their time with each resident making sure they are all safe and okay. Anything anyone needs the staff are sure to go above and beyond to help them out.

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Review from L D (Friend of Resident) published on 5 February 2019 Submitted via Website
Overall Experience
As a close friend of a resident, I feel like Holywell Home does an amazing job. I like the fact that the home promotes independence to the service user by giving them their own key to the front door. I also like the fact the staff are always uplifting the service users spirits and making them happy every time I visit this home.

The staff are always happy and friendly and can always see them going the extra mile. I couldn't recommend this home enough to anyone who is looking for a care home.

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Review from Karl S (Resident / Service User) published on 25 November 2018 Submitted via Postal Card
Overall Experience
There is a friendly warm feeling when visiting the property. Staff are always polite and make you feel welcome.
Residents are always happy and have an extremely good relationship with staff.
I honestly can't find fault with staff or facilities and would definitely recommend the home to persons with interest.

Keep up the good work!

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Review from Lucy B (Friend of Resident) published on 22 February 2018 Submitted via Postal Card
Overall Experience

I have always found the care my friend receives to be excellent with all the care staff being very friendly and capable and they create a lovely relaxed and safe environment. All residents seem to be very happy and contented.

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Review from J B (Brother of Resident) published on 26 January 2018 Submitted via Postal Card
Overall Experience

My brother is very well looked after by the staff.

He gets on well with the other residents.

He has a degree of independence by using his own front door key.

I am pleased with the care and attention he receives.

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Review from J H (Husband of Resident) published on 23 October 2017 Submitted via Postal Card
Overall Experience
The care of the residents is very good and I cannot fault it at all. Staff are very caring and patient and put the residents first.
If any of them are not happy about anything, they will take them aside to get it off their chest's.

The lady in charge is always at hand to help and give a hand. The owner is highly thought of by residents and parents.

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Review from C R (Sister of Resident) published on 23 October 2017 Submitted via Postal Card
Overall Experience

Holywell Home provides excellent care and guidance to all who live there. The staff get to know each individual and ensure that they provide help and assistance, encouraging the individual to meet their own optimum goals. Promoting independence and growth at all times.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (0)

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Frequently Asked Questions about Holywell Home

What types of Care is Holywell Home registered for?

Learning Disability / Autism, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Holywell Home have?

There are 6 Single Rooms.

What are the Facilities & Services at Holywell Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Holywell Home to the centre of Morecambe?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holywell Home to verify any information. View our terms and conditions. Holywell Home has a Basic Service -more info.