Lakeview Lodge

10-12 Lake Road, Fairhaven, Lytham St Annes FY8 1BE
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9.4 42 Reviews
  • Lakeview Lodge, Lytham St Annes
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £950 – £950
  • RESPITE Self-Funded Residential Dementia Care: £950 – £950

These prices are only a guideline, please contact Lakeview Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kristina Probert (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • We welcome all funding streams
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • No visiting restrictions in place

Parking

  • Ample parking and also a resident drop off zone.

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Lakeview Lodge Reviews (42)

9.4

Lakeview Lodge has a Review Score of 9.4 (9.375) out of 10, based on 7 reviews in the last 2 years.
Over all time Lakeview Lodge has 42 reviews.

Overall Experience
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  • 8
  • 3
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Date Published
  • 42
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  • 5
  • 7
  • 35
Reviewer Connection to Lakeview Lodge
  • 19
  • 9
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  • 1
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Total of 42, showing 21-40
Review from Bill W (Husband of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was diagnosed with rapid onset dementia and entered Lakeview in April 2020 just as lockdown started, initially for respite care. Covid restrictions have meant that visiting has subsequently been extremely difficult for both of us but the staff couldn't have been nicer. The manager is approachable,
responsive and efficient. The carers appear kind and motivated to make residents as comfortable as possible, always helpful. The room is pleasant and the accommodation is generally clean and well maintained. Difficult for me to comment on food or activities but everyone seems happy and settled.
If there can be any positive aspect at all to this situation it is that I am able to be confident she is safe, secure and well cared for.
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Review from Bernard G (Husband of Resident) published on 1 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife stayed at Lakeview Lodge from July 2020 until December 2020, I found all members of staff to be helpful, caring to my wife’s needs.
They made the family feel welcome and informed as much as COVID 19 restrictions would allow.
There were personal bonds made between my wife and staff, that helped
her settle and feel safe.
I would like thank everyone at Lakeview Lodge for the kindness, care and dignity shown to my wife.
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Review from Judith S (Daughter of Resident) published on 6 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we had to take the difficult decision in early 2019 for Mum to become a permanent resident of Lakeview after spending respite care there on a few occasions. We have never looked back, knowing we have done the right thing to enable her to enjoy the next chapter in her life. The staff are
fantastic, the food excellent, Mum's care is perfect and she enjoys all activities, especially music which brings her so much joy. Thank you, Lakeview and especially during the difficult Covid-19 situation. We would highly recommend your care home to others.
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Review from Hayley T (Granddaughter of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really happy with Lakeview Lodge, it was a very hard decision to make to move my nana here in January, (previously she lived with myself and my mum). Nana first went in for 3 weeks respite but once we saw how well she settled, as a family we decided it was the right time to make things more permanent.
Unfortunately not long after, lockdown happened, which meant we couldn’t visit her, which was hard for us and Nana and between me, mum and my other sisters we tried to see her at least every other day to help her adjust. The care the staff have shown her and us throughout the coronavirus has been brilliant, we are kept fully updated at all times either by phone or email. Nothing is too much trouble when you ring to see how she is and staff even arranged a video chat for us. We love the FaceBook updates and photos where we can see all the fabulous activities you do and see how happy all the residents are.
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Review from Steve H (Son of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad originally came to Lakeview Lodge Rest Home, for respite for Mum, just prior to COVID-19 restrictions coming into force. After 65yrs marriage, together all the time, it was gut-wrenching for him to leave home. Dad settled well, undoubtedly due to the staff at the home delivering outstanding care,
both for him and the consideration shown for Mum and the family when we are constantly checking on his well-being. Nothing is too much trouble.
Dad's health and well-being has improved dramatically despite his vascular dementia; so has Mum's now the stress and worry of caring for him alone at home have been taken away. There have been blips along the way but we have been kept fully informed of his treatment and condition. He is now to make his residency permanent - a great relief to the whole family. Hopefully soon we will be able to visit him and also thank the staff team in person.
My family and I have no hesitation in recommending the home to anyone.
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Review from Dawn D (Daughter of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in this care home for nearly two years. Since Christmas, there has been a change in her dementia and the staff have been excellent in working with us and the medical services to get Mum stable again. The new manager has put a lot of new ideas in place and the facilities have improved as
a result.
I would recommend this care home and do when asked about dementia care.
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Review from C M (Wife of Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was welcomed very warmly and made very comfortable. He very well cared for in the short time he was with you. Thank you very much.
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Review from A S (Niece of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been in Lakeview for almost 5 years, she loves it here. It's small enough to be intimate and friendly and everyone to know each other.
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Review from John P (Son of Resident) published on 7 August 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I am the son of a resident and in my opinion, I think the care home is OK in most terms. There is a question about how people can be able to walk about at night going from room to room as my father experienced when, twice, a lady has come into his bedroom late at night. The family are a bit concerned
about this, everything else, he is very happy to be here.
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Review from Janet M (Daughter of Resident) published on 25 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Homely and welcoming. Friendly hard working staff who do their best under trying circumstances. Dad always clean and tidy when I visit and settling in. I do worry about dad but I'm a worrier and always have been so not a reflection on home.
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Review from Adam J (Son of Resident) published on 9 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to stay at Lakeview for respite when we were going on holiday for an extended period. From the moment we made initial contact to the moment mum left we felt like we were in very good hands indeed. Mum has a lot of needs and is quite a demanding person, but the team at Lakeview Lodge coped with
her very well and mum was very happy whilst she was there. I would have no hesitation whatsoever in recommending the place.
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Review from D M (Son of Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was very well cared for at Lakeview. Staff were excellent. I wish we'd gotten to see the finished renovation work as it will look great.
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Review from M B (Son of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Considering the homes we have looked at before making our decision, Lake View has been the most outstanding for care, cleanliness, helpful and friendly staff. Most important of all is knowing that my father is in good hands.
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Review from Hilary V (Daughter of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum really enjoyed her stay of two weeks at Lake View. She said the staff were helpful and kind. The management was also very helpful and caring. It's the second visit in two years and mum and myself, as her daughter, am happy with the care given.
The extra care and help given to mum was also wonderful
with the love, care and commitment she was shown.
My mum will definitely be coming back.
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Review from Margaret H (Wife of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far everyone has been extremely kind and caring, although my husband wants to come home, when I'm there, I know he is happy and comfortable when I turn my back. All of my family, son, grandchildren etc, have all been delighted with his care.
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Review from Anne G (Daughter of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lakeview were able to take my mother within hours of being contacted. The process was quick and efficient. I have found them to be caring and professional, always with mum's best interest first and foremost.
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Review from Linda B (Daughter of Resident) published on 21 July 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum went into the home in May 2017, so still early days but so far so good. I'm happy with how she seems to have settled/accepted her change in the way of life. Staff are always friendly and helpful.
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Review from M W (Niece of Resident) published on 21 July 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home is clean. The residents are clean.
The residents are well fed. Staff are friendly.
What is missing is a total lack of stimulation for the residents. No jigsaws being done, no get together for a sing song.
No general interaction between the residents.
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Review from Karen B (Daughter of Resident) published on 30 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
When the manager came to assess mum after her most recent fall, we were immediately put at ease. Mum went initially for a couple of weeks respite but loved it there and is now a permanent resident. The staff are friendly and professional and they go out of their way to help all the residents in their
care. The food is good and there are choices for every meal. The rooms are kept spotlessly clean by the friendly cleaning team. Altogether a happy friendly home and we have no concerns about our mums care.
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Review from L M (Daughter of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience from the very first meeting with the manager when she came to assess my mum at home has been one of great satisfaction.
I feel happy that my mum is treated with dignity and respect and kindness by all the staff including cleaners, cooks etc.
The home is warm and comfortable and clean
and bright.
Communication is excellent by staff members and as a family we are well looked after.
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Current Review Score: 9.4 (9.375)

Overview of Review Score

The Review Score of 9.4 (9.375) out of 10 for Lakeview Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.675 for Lakeview Lodge is calculated as follows: ( (59 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.675
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Lakeview Lodge is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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