Lake View Lodge Rest Home

My mum really enjoyed her stay of two weeks at Lake View. She said the staff were helpful and kind. The management was also very helpful and caring. It's the second visit in two years and mum and myself, as her daughter, am happy with the care given.
The extra care and help given to mum was also wonderful with the love, care and commitment she was shown.
My mum will definitely be coming back.

So far everyone has been extremely kind and caring, although my husband wants to come home, when I'm there, I know he is happy and comfortable when I turn my back. All of my family, son, grandchildren etc, have all been delighted with his care.

Lakeview were able to take my mother within hours of being contacted. The process was quick and efficient. I have found them to be caring and professional, always with mum's best interest first and foremost.

Mum went into the home in May 2017, so still early days but so far so good. I'm happy with how she seems to have settled/accepted her change in the way of life. Staff are always friendly and helpful.

The home is clean. The residents are clean.
The residents are well fed. Staff are friendly.
What is missing is a total lack of stimulation for the residents. No jigsaws being done, no get together for a sing song.
No general interaction between the residents.

When the manager came to assess mum after her most recent fall, we were immediately put at ease. Mum went initially for a couple of weeks respite but loved it there and is now a permanent resident. The staff are friendly and professional and they go out of their way to help all the residents in their care. The food is good and there are choices for every meal. The rooms are kept spotlessly clean by the friendly cleaning team. Altogether a happy friendly home and we have no concerns about our mums care.

My experience from the very first meeting with the manager when she came to assess my mum at home has been one of great satisfaction.
I feel happy that my mum is treated with dignity and respect and kindness by all the staff including cleaners, cooks etc.
The home is warm and comfortable and clean and bright.
Communication is excellent by staff members and as a family we are well looked after.

Lakeview provide a superior level of care and support to all the residents. The staff provide 24hr compassionate and respectful care that is faultless, nothing is too much trouble. At all times, the dignity of all is a major consideration. The home is warm and spotlessly clean and the surroundings very comfortable.
I would recommend this care home to anyone who needs care.

My father moved into Lake View Rest Home in December 2016 and my family have been very grateful for the excellent care he received there. The manager and her team looked after him with the utmost diligence and respect, with added affection and gentle humour. Looking after elderly people with a huge range of needs is a very difficult job, but each time I went into Lake View, I always saw cheerful members of staff engaging well with the residents. Many activities and entertainments are planned and outings for those who wish to go. Following a short time in hospital recently, it was realised that my 94-year-old father's health had deteriorated so much that he was put on end-of-life care. Fortunately, he was allowed to return home to Lake View where he received the very best care we could have wished for. The staff also looked after my family whilst we stayed by my father's bedside in his last days. We will always be grateful for their excellent care and cannot recommend Lake View highly enough.