Lindsay House

The staff are very friendly and welcoming.

The staff at Lindsay House are very kind and caring. They do a great job looking after my mum. My mum always tells me how delicious the food is here.

All staff at Lindsay House are helpful and friendly but professional at all times. Father settled in very well and is happy to be here. He is well-fed and always pampered by the girls. He is clean and tidy, as is his room. I would personally recommend Lindsay House for anyone requiring 24/7 residential care.

Mum is very happy at Lindsay House. The staff are lovely and caring and take excellent care of her. She loves the food and the facilities are excellent. Her room is very lovely and she really likes it.

Pleasant staff, great location with lovely gardens.

In my view with/during the COVID restrictions the staff have been really kind and have been keeping me up to date with my mum's well being when I have enquired. I can see that my mum is happy and very well cared for.

During the last twelve months, during the pandemic, the standard of the care and services provided at Lindsay House have remained consistently high. While I have hardly been inside the property in this time I have been impressed by the way the service has been managed and by the attitude and application of the staff. I understand that there are now very few homes in the locality that have not been affected in some way by coronavirus and it is a credit to the staff that Mum and the other residents have been kept safe and well.

I have found all the staff at Lindsay House to be the most caring, considerate, and responsible people I have ever met. They give so much love and attention to the residents. They treat them like they are their own family. My mother is so happy, loved, cared for and always clean, there is always attention to detail from the staff. The home always smells clean, homely and of home-cooked food. Everyone is happy and always smiling. The most wonderful place I could have wished for for Mum.

My mother has been a resident since July 2020. Due to COVID-19 restrictions, I have only visited once, outside. Her level of dementia and mental capacity means that unfortunately, this was quite stressful. She didn't recognise me (made harder by wearing a mask) and couldn't understand why she had to sit still. However, the staff involved were excellent and very patient and caring. We get regular updates by phone and are happy with the standard of care received.

Excellent dedication to providing a safe and caring service throughout the COVID lockdown/restrictions period. It cannot have been easy for staff, but the home has managed a very difficult situation well. I have been kept informed and given the opportunity to speak with my aunt through WhatsApp at any time I wanted, and when it was possible, visits in the garden were arranged and managed in a very safe way.

My Mum has had regular stays at Lindsay House for several years. It is the only place she has ever stayed. She calls it her second home and she feels welcome and well looked after. Equally, I feel happy and relaxed to leave Mum at Lindsay House. All the staff are consistently helpful, courteous, friendly and respectful. I feel they genuinely enjoy having Mum stay and always want to know when she will be back again. Our sincere thanks to all concern.

I am always happy to visit my friend seeing her so well cared for with friendly staff where nothing is too much trouble.

My Dad has had 2 weeks here. I would have no hesitation in having him stay in a more permanent basis if we ever needed him to.

Caring staff, lovely atmosphere. Mum is happy, smiley and settled. She is being well looked and all her personal needs are met. The home and residents are very clean. We are very satisfied that we chose the correct home.

I find the home to be very pleasant with a good friendly atmosphere. The staff are efficient, caring and friendly and really look after the needs of the residents. The food is excellent and the accommodation is of a high standard. I couldn't have found a better home for my wife who is happy and contented in Lindsay House. The management is very good and helpful.

I went in for respite on March 15th because I couldn't put my foot on the floor. After 2 doctors seeing me they didn't know what was wrong. After being in Lindsay House one day they said you have got cellulitis, the doctor was called and antibiotics given and now I am back walking and back home. Can't believe how good Lindsay House is.

My mum has lived at Lindsay House with dementia for the past 5 years, she had always been treated with the utmost dignity and care I will never be able to thank all the staff at Lindsay House enough for what they have done for mum. Sadly, she passed away on 24/10/17. One carer finished her shift at 7am but stayed with mum until she passed away at 9.15 along with another member of staff checking on her. They truly are special people who work at this home.

My mother has been a resident at Lindsay House for 2 years and she is very settled. Her overall health and well-being have undoubtedly improved since her arrival. The staff treat her with respect and have made an effort to get to know her as an individual. I visit her most days and can confirm that the standard of care and cleanliness in the home is constantly of a high level. I would wholeheartedly recommend Lindsay House to anyone.

However, I do feel a wet room would make "things" a lot easier for the staff when bathing their residents. Also, there is a need for an entertainment coordinator which would take the pressure off the nursing staff.

The staff have been very helpful and very caring during sickness.