Lumb Valley Care Home

I am satisfied with my husbands care. The home is always warm and clean and the food is good. I am always greeted with a smiling face and the offer of tea or coffee. My husband is content and I have no fault to find at all.

Very homely care home, staff are lovely and extremely helpful. The staff are reliable and competent and make us feel welcome. Staff are always smiling which shows in the overall environment and residents.

Since my mum has come to Lumb Valley her outlook has improved and we feel she is being well looked after. We have confidence in the staff who are friendly and very approachable.

Mum was bought into Lumb Valley Nov 2017, management were very helpful and talked to us about the home. I bought mum here where she has settled in very well. She has made friends here and the staff are very friendly. They have lovely meals and activities on plus film days and mum loves it. She even wanted to go 'home' when I took her to my home for Christmas, so we're very happy to know that she is settled.

The care home staff are always welcoming, courteous and professional. I am completely satisfied that my mother needs have been met. Initially, it was difficult for her but now she's settled in and regards this as home. I am always regularly kept informed as to her condition and feel confident I can always leave her in their care.

If I had to go into a care home I would want it to be like Lumb Valley, where everyone is treated with great care and dignity. Could not ask for more.

My mum has been in Lumb Valley for nearly 4 years. She is treated with care and dignity but most of all, love and affection. The home is a family friendly place and everyone, both residents and family are treated as family. I would not want my mum to be anywhere else.

Mum moved into Lumb Valley a couple of months ago, from another care home. She had previously been very unsettled and unhappy, so I was pleasantly surprised to see the difference in her at Lumb Valley. She has advanced Alzheimers, but is still able to convey an opinion and feelings. She has told me on several occasions how much she loves it at Lumb Valley.

The staff are wonderful, warm and welcoming, and so caring to all the residents. I couldn't rate it higher and have already recommended Lumb Valley to a friend. Last but not least, the meals are wonderful too, proper home cooking and mum has gained weight since her arrival.

Staff are very friendly and caring, mum loves living at Lumb Valley and that is the most important thing. It's home from home and has a real relaxed family atmosphere. Mum always comments on how lovely the food is, and the choices she is always given. Nothing is too much trouble.

My mum is well cared for by the staff at Lumb Valley Care Home and has settled in really well, which I was really worried about. I am still able to be involved with mums care, and if I have concerns regarding mums well being the manager and staff always have time to speak with me and explain any changes needed to ensure she receives the level of care needed.

She is being cared for very well at all times. Her medication is now being correctly given and she is eating three meals a day. She is less worried about falling as there is someone there all day and night, this has helped her gain confidence again. We as a family are happy in the knowledge that she is supervised and now has company all the time.

Mum was shown real love and we have peace of mind for the first time in ages. She was on a puréed diet and anything she fancied was made possible. Her clothes were always clean and immaculately, it was as near to home as possible and that was important.

The staff are so friendly and nothing is too much trouble. We would recommend Lumb Valley to anyone.

I found all the staff extremely cheerful and helpful and very friendly. The residents are also kept clean and well looked after. I've never heard not even one resident complain or say that they are unhappy. I was a district nurse and have visited many care homes and know how it works, my husband is well looked after.

Lumb Valley have always treated our Aunty with patience and respect even when she asks for a cup of tea every five minutes! she is always clean and comfortable and at ease.