Milton Lodge Rest Home, Fleetwood, Lancashire
Milton Lodge Rest Home, Fleetwood, Lancashire
Milton Lodge Rest Home, Fleetwood, Lancashire

Milton Lodge Rest Home is situated in a quiet residential area of Fleetwood. The home is convenient for a short stroll to the local shops, the market or to the sea front. The home provides care for just 21 elderly residents. The home has a friendly and welcoming atmosphere.

There are two lounges and a dining room on the ground floor. There is also a small lounge on the ground floor, should you prefer to sit in a quieter room.

There is a private garden at the rear of the property which is furnished with garden tables and chairs. The residents and their visitors enjoy sitting here in the summer months.

A new decking area, which can be accessed directly from the dining room, has recently been added to the home. This is now proving to be a popular place for the residents to sit on sunny days.

Great emphasis is placed on the personal independence, dignity and quality of life of each resident. Social activities are organised for residents and they are at liberty to choose to participate in these or not.

A choice of menu is available at each meal. Special diets can be catered for. Each meal is freshly prepared using only the finest ingredients. The menu is both wholesome and varied, providing a well-balanced diet.

Group: Green Cross Care

Person in charge: Sue Miller (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 55+.

Single Rooms: 9

Shared Rooms: 6

Rooms with ensuite WC: 2

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Milton Lodge Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 18 Oct 2017

Please contact the home for vacancy details on 01253 776011.

Reviews

9.7 Milton Lodge Rest Home has a Review Score of 9.7 (9.653)

The Review Score of 9.7 (maximum of 10) for Milton Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Milton Lodge Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.653 for Milton Lodge Rest Home is calculated as follows: ( (140 Excellents x 5) + (49 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 199 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Milton Lodge Rest Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 9 Reviews ÷ 4.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Milton Lodge Rest Home?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Milton Lodge Rest Home

  • Daughter of Resident/Service User
    7
  • Friend of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • Resident / Service User
    1
  • more

My mum arrived at Milton Lodge last November feeling very strange, having to give up her home was a big step. She arrived ill with pneumonia and felt quite ill, the staff greeted her and made her feel very welcome, looked after and she made 100% recovery.

I live over 100 miles away and my brother 300 miles. The staff always welcome us, talk and chat offering drinks to us. I cannot praise the staff enough. I feel mum is safe and well looked after.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been in Milton Lodge for 3yrs and it was the best decision we made concerning her care.Mum's Alzheimer's has slowly but consistently worsened, but her care has been excellent.She is always treated with understanding and great care is taken to protect her and other resident's dignity, no matter what the circumstances. The home is not purpose built and some of the rooms are shared or small, but it makes up for this by being a home from home and recent redecoration and improvements have made it even better. As mentioned we can visit at any time and are always made welcome by all the staff. The fact that the staff haven't changed in the time my mum has been there is a bonus. I consider them all friends which makes visiting an Alzheimer's suffer so much easier. If you want somewhere that is purpose built and modern Milton Lodge is not for you, but, if you want a home from home where residents are treated with patience, understanding and dignity in their final years then this is the place.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

- Lovely staff that my grandmother sees as friends now.
- Food could be better but the chefs do the best they can with the budget they get.
- Would be good if the windows could open more to get fresh air into rooms.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

Pamela Mathauda, Director at Milton Lodge Rest Home responded to this review on 29 Mar 2017:

In response to the comments in the review. The home does not set a budget for the food. If the residents do not like what is on the menu we always offer an alternative. We are aware of which food our residents like and dislike. We were advised by CQC to fit window restrictors to prevent accidental falls from windows. The restrictors limit how far the windows open and the opening is in accordance with current legislation.

This care home is excellent with only 21 female residents. It is like home from home. Mum went in in July last year (2016) for respite and made the decision on her 2nd day that this was to be her new home in the next stage of her life. The staff are lovely, the home is welcoming and clean and cosy. We are so lucky to have found such a lovely home for mum where she feels safe and cared for.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Milton Lodge is a very well run rest home. Staff seem very friendly and caring. Very clean and well-kept rest home.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Mum was really ill over Christmas/New Year 2016, but for the excellent care of the staff, I'm not sure she would have recovered.
The staff really care about the residents and the standard of care is brilliant. Also, we are always made to feel welcome and the staff are very friendly.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister has been cared for in the above home for nearly three years. She is well cared for in all aspects of care. Whenever I call to see her or what time, the staff are always pleasant and friendly. They inform me if my sister has been unwell or unsettled, which varies from day to day. My sister has Alzheimer's but always tells me or her family she gets wonderful meals and is always lovely and clean. The home itself is very clean but also very homely. Credit to all the staff who show patience and understanding to people who are confused and don't understand what's happening.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit my friends in Milton Lodge Rest Home and we all have a chat and a laugh about the old days in Fleetwood. The staff join in also. We have tea and cakes also the occasional sherry! I am made very welcome and Milton Lodge is very homely. All the residents I talk to are happy and cared for. I look forward to our "mothers meetings".

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit a friend at Milton Lodge Rest Home, on walking through the doors the atmosphere is very warm and welcoming, it's a real home from home feeling, the staff are wonderful with the residents. All of the residents take part in all sorts of activities. If any of my family needed to go in a rest home I would not hesitate applying to Milton Lodge. I visit weekly.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and management at Milton Lodge are excellent. When you walk into Milton Lodge it feels like a big happy family home and not a care home. I am very happy that we found Milton Lodge for my mother-in-law. It is the best.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have to say my stay at Milton Lodge Rest Home has been very pleasant. The staff can't do enough to please you, as some residents are very hard to please. We have bingo, dominoes, sing along, visitors are made very welcome with tea and biscuits.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a resident in Milton Lodge for 3 years. She suffers from dementia, I have real peace of mind, knowing that she is cared for by very kind caring staff. The home has a happy family atmosphere with an "open door" policy i.e. visitors are welcome at any time. The manager is always available to answer any questions or queries and the welfare of the residents is treated as priority. The home is not a modern, purpose built place and some of the rooms are shared as are facilities. However for families who want their loved ones to be cared for in a clean, caring environment by excellent staff this is the place.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

My mother came into care 18 months ago following a stroke and suffering from vascular dementia. This condition means that she can sometimes be very difficult and I am impressed by the kindness and care shown by all the staff, not just on the difficult days but everyday. The home is clean and pleasant with flowers on the tables and good home cooked meals. The furnishings are good and all the rooms are nicely decorated.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Milton Lodge is very neat, tidy and well lit and has large windows which lets in natural light and also allows the residents to see outside. The staff are very friendly and helpful. When I was asked to find somewhere for my nan to live I had a vision of a very clinical, cold dark place. Milton Lodge has completely changed my view. The staff do an absolute brilliant job of making sure the residents needs are met. I could not recommend it more highly. Top marks.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Mum has not been at Milton Lodge long and is just really settling in. The care she has been given so far has been good.

How likely would you be to recommend Milton Lodge Rest Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

The staff do everything possible to care for residents. i find them very friendly and patient. The home is always fresh and clean. They all work very hard to maintain the quality they achieve. There is always some entertainment for the residents, Bingo, music, singers, exercises, dominoes etc. I think they do the best they can. I cannot find anything lacking in my opinion.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My aunt is well looked after. All the staff are very caring, even when my aunt is difficult they are extremely kind to her.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Small Care Home Groups 2017

Recipient: Green Cross Care

Date: Saturday 01 Apr 2017

more details

February 2016

May 2013

Investors in People

Recipient: Milton Lodge Rest Home

Date: Friday 24 May 2013

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Milton Lodge Rest Home