The Old Vicarage is a traditional property that has been converted into a vibrant care environment, with its own purpose-built extension.
All of the home is wheelchair accessible, including well kept gardens and a furnished patio area. The chef caters for all different tastes in a menu of nutritionally balanced meals, made using the freshest local produce.
There is a people-centred approach to care needs, ensuring each individual lives in dignity and with their choice and preference respected.
Group: Pearlcare
Person in charge: Joanne Shelley (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Languages Spoken by Staff (other than English): Polish
Single Rooms: 35
Rooms with ensuite WC: 30
Weekly Charges Guide: Personal Care Single £325 – £431 (These prices are only a guideline, please contact The Old Vicarage to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on The Old Vicarage: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Old Vicarage has a Review Score of 8.1 (8.116)
The Review Score of 8.1 (maximum of 10) for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for The Old Vicarage in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.58 for The Old Vicarage is calculated as follows: ( (49 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 81 Ratings = 4.58
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.536 Points relating to the number of positive Reviews for The Old Vicarage is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7 Target = 0.286
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Bobbie B (Friend of Resident) on Wednesday 16 August 2017.
I visit my friend every week, I go at different times of the day. The staff are very friendly and helpful.
How likely would you be to recommend The Old Vicarage? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Dawn Ward, Home Manager at The Old Vicarage responded to this review on 16 Aug 2017:
Thank you for taking time to complete a review card we used these reviews as part of our service improvement.
Review submitted from a Website Submission by Cheryl R (Daughter of Resident) on Friday 2 June 2017. Relates to May 2017.
My Mum moved to The Old Vicarage Rest Home in April 2017 when her previous care home closed. All my dealings with management, administration and care staff have been excellent. Everyone was concerned, considerate and kind, especially to Mum.
She passed away peacefully at the end of May and her care staff at the end were superb.
How likely would you be to recommend The Old Vicarage? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Christine E (Daughter of Resident) on Friday 19 February 2016. Relates to January 2016.
The manager and staff here were outstanding with the care of my mother who was here for a 7 week period due to extreme depression. Every time I visited her and took her out I noticed a visible change in her recovery. She can be a difficult person to handle at times, but enjoyed her stay here. Saying she enjoyed being pampered. The food was very much to her liking. I always found all the staff had time to speak with you. Nothing seemed too much trouble.
How likely would you be to recommend The Old Vicarage? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Ada (Resident) on Monday 15 February 2016. Relates to February 2016.
I feel very safe and cared for.
How likely would you be to recommend The Old Vicarage? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Website Submission by Sheran D (Daughter of Resident) on Tuesday 22 September 2015. Relates to September 2015.
Over the last 3 months I have seen a major improvement in cleanliness of the residents and the home itself. There seems to be an increase in staffing levels contributing to a happier working environment which reflects in the overall well being of the residents.
My only real concern is of the food and drink, whilst it is satisfactory I believe the standard of produce could be improved. This has a direct influence on the value for money aspect of the care.
This all said, I would highly recommend The Old Vicarage to anyone looking for a home that really cares.
How likely would you be to recommend The Old Vicarage? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Satisfactory
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Satisfactory
Michele Welch, Regional Manager at The Old Vicarage responded to this review on 23 Sep 2015:
Thank you Sheran for your thoughtful review. I am very happy that you feel there have been many improvements. We have developed a new menu to ensure residents have increased choice and control (resident centred ) around meal times and menu choices. We have introduced a wider selection of drinks including milky drinks, fresh fruit juices, and a variety of teas and coffee - we hope that this will meet everyones taste buds! Thank you once again!
Review submitted from a Postal Card by Terry K (Son of Resident) on Monday 24 August 2015. Relates to August 2015.
My mother arrived to visit her sister who has been in the care home for some years. Mum who is 91 has recently become confused and on this occasions was having a 'bad day'. The care workers recognised this, took care of her, admitted her and called both the doctor and the social workers. They could not have been more caring. We visited today, she will remain there for at least the next few weeks/months and we are happy she is in such good care.
How likely would you be to recommend The Old Vicarage? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Michele Welch, Regional Manager at The Old Vicarage responded to this review on 24 Aug 2015:
Thank you very much for your thoughtful and positive comments. It is a pleasure to provide compassionate and conscious care to all of our residents.
Review submitted from a Postal Card by John K (Stepson of Resident) on Tuesday 11 August 2015. Relates to August 2015.
My step-mother had to be admitted in an emergency due to extreme confusion she experience when visiting her sister. We visited her on the following day and found her extremely happy and content. We witnessed, first hand the quality of the food she was given and the professionalism and kindness of all the staff involved. During the afternoon she joined in with the activities that were provided and really enjoyed the music that was playing. This was only a brief visit but it was the happiest we had seen her for years. I would like to add that the lady who greeted use on arrival made a first class initial impression of the home.
How likely would you be to recommend The Old Vicarage? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
There are currently no Care Home Idol entrants who have performed at The Old Vicarage
