The Old Vicarage

My Mum moved to The Old Vicarage Rest Home in April 2017 when her previous care home closed. All my dealings with management, administration and care staff have been excellent. Everyone was concerned, considerate and kind, especially to Mum.
She passed away peacefully at the end of May and her care staff at the end were superb.

We visited several care homes to find a good home for dad and we found it at the Old Vicarage in Freckleton. The staff are wonderful! They are genuinely caring, compassionate, and dedicated to the care and well-being of each and every individual elderly resident in their care! It is such a difficult decision to accept that your loved one needs more help and support than you can give and such a relief if you find that caring quality in your choice of a care home. Dad is happy here and well cared for by friendly, dedicated, experienced staff! I cannot fault the care dad receives here!

The manager and staff here were outstanding with the care of my mother who was here for a 7 week period due to extreme depression. Every time I visited her and took her out I noticed a visible change in her recovery. She can be a difficult person to handle at times, but enjoyed her stay here. Saying she enjoyed being pampered. The food was very much to her liking. I always found all the staff had time to speak with you. Nothing seemed too much trouble.

I feel very safe and cared for.

Over the last 3 months I have seen a major improvement in cleanliness of the residents and the home itself. There seems to be an increase in staffing levels contributing to a happier working environment which reflects in the overall well being of the residents.
My only real concern is of the food and drink, whilst it is satisfactory I believe the standard of produce could be improved. This has a direct influence on the value for money aspect of the care.
This all said, I would highly recommend The Old Vicarage to anyone looking for a home that really cares.

My mother arrived to visit her sister who has been in the care home for some years. Mum who is 91 has recently become confused and on this occasions was having a 'bad day'. The care workers recognised this, took care of her, admitted her and called both the doctor and the social workers. They could not have been more caring. We visited today, she will remain there for at least the next few weeks/months and we are happy she is in such good care.

My step-mother had to be admitted in an emergency due to extreme confusion she experience when visiting her sister. We visited her on the following day and found her extremely happy and content. We witnessed, first hand the quality of the food she was given and the professionalism and kindness of all the staff involved. During the afternoon she joined in with the activities that were provided and really enjoyed the music that was playing. This was only a brief visit but it was the happiest we had seen her for years. I would like to add that the lady who greeted use on arrival made a first class initial impression of the home.