The Old Vicarage

15 Naze Lane, Freckleton, Preston PR4 1RH
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9.2 30 Reviews
  • The Old Vicarage, Preston
The Old Vicarage is a traditional property that has been converted into a vibrant care environment, with its own purpose-built extension.

All of the home is wheelchair accessible, including well kept gardens and a furnished patio area. The chef caters for all different tastes in a menu of nutritionally balanced meals, made using the freshest local produce.

There is a people-centred approach to care needs, ensuring each individual lives in dignity and with their choice and preference respected.
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Care Provided by The Old Vicarage

Type of Service

    Residential Home
  • For a maximum of 35 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Group/Owner

Person in charge

  • Alison Walker (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (35)

The Old Vicarage Reviews (30)

9.2

The Old Vicarage has a Review Score of 9.2 (9.162) out of 10, based on 5 reviews in the last 2 years.
Over all time The Old Vicarage has 30 reviews.

Overall Experience
  • 24
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Date Published
  • 30
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Reviewer Connection to The Old Vicarage
  • 21
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Total of 30, showing 21-30
Review from Mary E (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Old Vicarage has been a wonderful find for my Mother. I was immensely impressed with the manager and her vision for her home and also her way to move it forward was infectious. The 'open door' policy always being met by the wonderful staff with a smile, the T.L.C. of the residents, the fun and camaraderie
they create is amazing.
They work hard and often have to deal with challenging behaviour from some of the residents and it is always dealt with with the greatest respect. I would not hesitate to recommend this wonderful home to one and all.
Reply from Sharon Clayton, Home Manager at The Old Vicarage

Thank you so much for your lovely review. It means so much to us at the Old Vicarage to hear such positive feedback from relatives and visitors.

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Review from G W (Daughter of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been living here for six months and has settled really well. Staff are lovely and are good to my mum.
The home is lovely and bright as recently decorated, residents were able to pick the colour of their own room door colour, my lovely mum picked yellow.
The home is lovely and clean and
always smelling fresh. Happy home happy residents.
Reply from Sharon Clayton, Home Manager at The Old Vicarage

Thank you for your very kind review, resident involvement comes second to none and here at the Old Vicarage, our aim is to promote choice for the lovely residents we support.

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Review from Carole B (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my mother first went to the nursing home the staff were caring but the place smelt of urine and the staff were always changing.
She was in ten months ago but management has changed and it has been decorated and had new carpets down and they get a choice of food and lots of tea and coffee and are
encouraged to drink which a lot of old people don't do.
My mother has settled in now and is happy for the most part as she has severe dementia.
Reply from Sharon Clayton, Home Manager at The Old Vicarage

Thank you so much for your review, we at The Old Vicarage strive to deliver the best possible care for your loved ones and we are really delighted you are noticing the changes being made.

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Review from Bobbie B (Friend of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend every week, I go at different times of the day. The staff are very friendly and helpful.
Reply from Dawn Ward, Home Manager at The Old Vicarage

Thank you for taking time to complete a review card we used these reviews as part of our service improvement.

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Review from Cheryl R (Daughter of Resident) published on 7 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum moved to The Old Vicarage Rest Home in April 2017 when her previous care home closed. All my dealings with management, administration and care staff have been excellent. Everyone was concerned, considerate and kind, especially to Mum.
She passed away peacefully at the end of May and her care
staff at the end were superb.
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Review from Christine E (Daughter of Resident) published on 4 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff here were outstanding with the care of my mother who was here for a 7 week period due to extreme depression. Every time I visited her and took her out I noticed a visible change in her recovery. She can be a difficult person to handle at times, but enjoyed her stay here. Saying
she enjoyed being pampered. The food was very much to her liking. I always found all the staff had time to speak with you. Nothing seemed too much trouble.
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Review from Ada (Resident) published on 29 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very safe and cared for.
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Review from Sheran D (Daughter of Resident) published on 23 September 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
Over the last 3 months I have seen a major improvement in cleanliness of the residents and the home itself. There seems to be an increase in staffing levels contributing to a happier working environment which reflects in the overall well being of the residents.
My only real concern is of the food and
drink, whilst it is satisfactory I believe the standard of produce could be improved. This has a direct influence on the value for money aspect of the care.
This all said, I would highly recommend The Old Vicarage to anyone looking for a home that really cares.
Reply from Michele Welch, Regional Manager at The Old Vicarage

Thank you Sheran for your thoughtful review. I am very happy that you feel there have been many improvements. We have developed a new menu to ensure residents have increased choice and control (resident centred ) around meal times and menu choices. We have introduced a wider selection of drinks including milky drinks, fresh fruit juices, and a variety of teas and coffee - we hope that this will meet everyones taste buds! Thank you once again!

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Review from Terry K (Son of Resident) published on 25 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother arrived to visit her sister who has been in the care home for some years. Mum who is 91 has recently become confused and on this occasions was having a 'bad day'. The care workers recognised this, took care of her, admitted her and called both the doctor and the social workers. They could
not have been more caring. We visited today, she will remain there for at least the next few weeks/months and we are happy she is in such good care.
Reply from Michele Welch, Regional Manager at The Old Vicarage

Thank you very much for your thoughtful and positive comments. It is a pleasure to provide compassionate and conscious care to all of our residents.

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Review from John K (Stepson of Resident) published on 17 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My step-mother had to be admitted in an emergency due to extreme confusion she experience when visiting her sister. We visited her on the following day and found her extremely happy and content. We witnessed, first hand the quality of the food she was given and the professionalism and kindness of all
the staff involved. During the afternoon she joined in with the activities that were provided and really enjoyed the music that was playing. This was only a brief visit but it was the happiest we had seen her for years. I would like to add that the lady who greeted use on arrival made a first class initial impression of the home.
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Current Review Score: 9.2 (9.162)

Overview of Review Score

The Review Score of 9.2 (9.162) out of 10 for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.948 for The Old Vicarage is calculated as follows: ( (55 Excellents x 5) + (3 Goods x 4) ) ÷ 58 Ratings = 4.948
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.214 Points relating to the number of positive Reviews for The Old Vicarage is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 5 Positive Reviews ÷ 7 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Rob

Rob Noel

Job Title: Regional Manager Joined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.

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