






Penwortham Grange & Lodge Care Home in Preston offers residential care, dementia care and respite care in a supportive and friendly community. Part of the Orchard Healthcare Group, colleagues at the Preston care home are fully trained to care for your loved one, ensuring that their physical, mental and emotional wellbeing are at the heart of everything they do.
Rated ‘Good’ by the CQC (October 2024), the home includes 86 en-suite...
Care Provided by Penwortham Grange & Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Penwortham Grange & Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Orchard Healthcare Group
- Private Owned
Person in charge
- Andrew Polverino(Regional Operations Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Visiting
- Visitors welcome anytime.
Parking
- Free on-site parking.
Penwortham Grange & Lodge Care Home Reviews (53)
Penwortham Grange & Lodge Care Home has a Review Score of 9.4 (9.402) out of 10, based on 17 reviews in the last 2 years.
Over all time Penwortham Grange & Lodge Care Home has 53 reviews.
Since arriving at the care home I have experienced pure professionalism from all staff. Always ready to help in any way they can. Their friendliness is purely outstanding. Nothing is too much trouble. The meals are outstanding and the service too. I could happily stay here longer. My family have noticed how happy I am here.
My mum is very happy at Penwortham Grange. She states that all the staff are very kind to her. All the staff are very approachable, caring and kind. There have been very noticeable changes this last month very much for the better since the new management. Overall we know Mum is cared for in a happy, safe environment and staffing problems are improving.
My father is well-cared and looked after in Penwortham Grange, I am so happy I found this lovely place. The staff are excellent and look after the residents with respect and dignity. The home is kept so clean, there are no odours ever, like so many I visited. I highly recommend this place. The house manager is brilliant.
All the staff are really warm and welcoming upon arrival. The support and help they give to the residents is second to none and are all friendly, kind, respectful and considerate. Nothing is too much trouble. The food is of good quality and varied. The home and rooms are clean, bright and airy with a well-maintained ensuite. The activities girls are really good with a very wide range of activities for the residents and always make sure the residents join in as much as possible. All in all a really great care home.
Thank you for taking the time to complete this lovely review, it's always lovely to hear positive feedback.
Thank God, he had a fall and was moved into a different facility. Please, Penwortham Grange, recruit some proper carers, who care, can communicate properly and interact with the residents. Dad is so much happier now. Sorry to pan the home so much but it really was shocking how little genuine care my Dad received. Please try to do better.
There is only amazing things to say about this home. From day one and ongoing to now, the care, the help, the support and when there is a bad day, the staff rally round and support and help in any way they can. They're all friendly, kind, respectful and considerate. There are a few who myself and partner's daughter have grown close to, we know and trust them unconditionally. Knowing we have that trust in those people is priceless and rewarding, the meals are wonderful and vary daily, the rooms are both lovely and very clean, all personal care and support is of a very high standard, the day staff are awesome I would very highly recommend this wonderful home, if they can get it so right, how come so many others get it wrong? Well done Penwortham Grange & Lodge, carry on with the good work.
Hello, thank you so much for leaving a review and for your kind words. Our team at Penwortham are so grateful to you for taking time out to write this review and we really appreciate the feedback. It means all their hard work is noticed. Best wishes.
What I believe is important is how Mum feels about living there and her well-being, Mum loves it and is happy and relaxed she feels safe, secure and couldn’t wish for more.
I see/speak to her on her phone daily, I can tell by her voice, that she is thoroughly enjoying this new chapter of her life.
I am always made welcome and not in the way, they manage my over protectiveness of Mum well, I’m just another member of the large extended family that is Penwortham Grange and Lodge.
What makes this a standout place? I think it’s the culture/shared values which creates a lovely, relaxed, friendly informal atmosphere.
Mum is well cared for, but the real skill is when the carers don’t make it obvious that what they’re doing which is not easy to achieve, but in doing so it allows Mum to maintain a sense of control, self-esteem and dignity
Thank you for your review - your scores reflect the hard work of the care team here.
We recently had to make the very hard decision to place my mum-in-law into full-time care due to her increasing needs caused by her dementia. After visiting many care homes in the region we came across Penwortham Grange & Lodge. From the off set we had a good feeling. When we couldn't get Mum-in-law out of the car to come and have a look around a member of staff came out to her and offered her tea and cake and the next thing she was through the door. From that first encounter, we knew this was going to be where we wanted her to be. It is the hardest decision we have had to make but the transition and support from all the staff have been amazing, nothing is too much trouble. Mum has been there almost two weeks now and the difference in her is amazing seeing her so happy. The lodge is very bright and airy, all the rooms are lovely and well maintained with ensuites to them all. Thank you to all the staff for making my mum-in-law so settled and welcome and also for the support you have given us.
Thank you for your kind words of support. It makes a big difference to our Penwortham care teams to know that they are appreciated.
My mother has lived at Penwortham for 5 years. The love and care she is constantly shown by the carers are heartwarming. At 94 she is happy (the odd grumble) well-fed, warm and comfortable, in bright airy surroundings. The staff at Penwortham have maintained so much warmth through this difficult year, making sure every visit is the best it can be. I would highly recommend Penwortham Grange to anyone looking for a kind, caring place for a loved one to live.
Thank you for taking the time out to leave a review for our home. We appreciate your kind words and it is a pleasure to care for your mother. Kind Regards
My grandma has lived at this care home for many years and I have to say as a family we have always felt that she is in safe hands. The staff are kind, attentive and respectful, not only to my gran but also to us as a family. The way this home has managed through such difficult times has been a credit to each and every one of its staff, from the manager who has kept us informed every step of the way, to the cook, housekeepers, activities and carers who have just been truly wonderful. We thank you for putting our grandma before your own, in what must have been terrifying times for all. For anyone looking to place their loved one in a care home, you cannot go wrong with this one. This is a team that cares.
Thank you very much for taking the time to leave a review for our home. We appreciate your kind words and are delighted that your grandma is happy with us. Kind Regards
My dad has lived at this home for 8 years and my mum 4 and the staff have now become part of our family. Both parents are well cared for and treated as individuals and with respect. We, as their family, are kept well informed of how they are doing and what's happening in the home in general. This has been especially important over the last 12 months. The home and grounds are clean and well maintained but it is the staff who really shine. Each takes the time to get to know each resident and is brilliant at their role, from the manager, to cook, cleaner to carer. I cannot praise them enough.
Thank you for your kind words, it is much appreciated. It is a pleasure to look after your parents and I'm delighted that you are happy with the care we provide.
I feel that the staff at the care home provide a quality service for residents. The care home offers secure, clean and comfortable surroundings and I would have no problem recommending Penwortham Grange & Lodge to anyone.
Thank you for your feedback, we are delighted to hear that you are pleased with the care we are providing.
Very helpful and dedicated staff! They have been a great source of comfort during these very hard times of COVID. Mum seems well cared for and they try their best to ensure we get Facetime calls with her.
Thank you for taking the time out to leave a review for our home. We appreciate any feedback we get and I will be sure to pass your kind words onto the team.
I wish to express my sincere gratitude to the whole team at Penwortham Grange, management and staff equally. The care that my mum was given even through difficult times, such as Covid-19, was exceptional. The carers involved were over and above in the love, kindness, patience and friendliness they showed my mum whilst always maintaining her dignity. I can't thank them enough; they all seem so dedicated. Thank you.
Many thanks for taking the time to leave a review for Penwortham Grange & Lodge. Your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents. It is pleasing to hear that high standards have been maintained throughout what has been such a difficult time for all.
Although unable to voice his own opinions, it is obvious to us that he's very happy here.
The staff are always cheerful, helpful and professional despite the obvious daily challenges of caring for residents with extensive needs.
All the staff deserve a medal...we certainly couldn't have managed without them.
I would highly recommend this care home.
Many thanks for taking the time to leave a review for Penwortham Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you...
The home generally is very clean, well maintained and a big effort is made with the appearance and information. The staff are extremely kind and caring. I can honestly say, over the three and a half years my mother has been a resident, I have seen only the best of care, not only with my mum but the other residents. But what is that back garden construction about? Mistake.
Many thanks for taking the time to leave a review for Penwortham Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you...
The staff go above and beyond what is expected and are always polite and helpful.
The home is clean and homely and my father has been very happy here.
Many thanks for taking the time to leave a review for Penwortham Grange and Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that...
Mum is slowly deteriorating on GP PAL Register. Between GP, home and myself, mum is getting sorted equipment-wise to give her dignity and quality of life when it's most important. I cannot ask for more support when I need it. Being an only child, the carers, management, relatives and residents are my extended family. Mum is looked after well. Nothing is ever perfect but any problems I have, when mentioned, they are rectified.
An adequate care home but nothing outstanding. On a plus side, much-improved activity schedule since new activity staff. Like most care homes, staff often seem overworked and makes asking for help a problem sometimes. Often some gaps (up to 5 days) without the room being cleaned and laundry issues occasionally. Staff have always responded promptly and adequately though when needed to resolve problems and emergencies.
To my knowledge, the care staff treat all the residents with great care and dignity. The home needs to improve activities, especially on the lodge.
Can only voice these minor gripes because, in honesty, this is a fabulous home for my mother-in-law.
The care staff that look after her are, without exception, a delight.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 June 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 27 Feb 2026
Christmas is the season of giving and gifting, so when the Penwortham team began brainstorming fundraising ideas, the idea of a gift wrapping event seemed like the perfect way to...
- 27 Nov 2025
Residents and colleagues of our amazing Preston care home recently visited the iconic bright lights of Blackpool. It made for an outing full of smiles, songs and special moments. As...
- 04 Nov 2025
The 'Roaring Twenties' was an iconic decade for music and fashion, making it an exciting theme for a sing-along party. Penwortham Grange & Lodge Care Home recently threw a Roaring...
There are no upcoming events for Penwortham Grange & Lodge Care Home.
Awards / Recognitions (3)
- 15 Jun 2024Recipient: Orchard Healthcare Group
- 16 Nov 2023Recipient: Orchard Healthcare Group
- 08 Oct 2021Recipient: Orchard Healthcare Group
Accreditations
There are no accreditations posted yet for Penwortham Grange & Lodge Care Home.
Meet the Team (1)

Hello! My name is Thomas Lovell, and I'm the Home Manager at Penwortham Grange and Lodge Care Home in Preston.
I have worked in health and social care since 2008, working in a variety of roles from care assistant to a regional dementia services manager covering 11 services. I began to manage care homes in 2014 and have spent most of my time in management, completing turnarounds of homes needing improvements with both relationships and quality. My ethos is that people living in a home have the right to live well and as independently as possible with the right support.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penwortham Grange & Lodge Care Home to verify any information. View our terms and conditions. Penwortham Grange & Lodge Care Home has an Enhanced Service -more info.