Rathmore

3 St Annes Road East, Lytham St Annes FY8 1TA

Owner: Mrs M J Jarvis

Person in charge: M J Jarvis (Owner)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 8 Service Users

Registered Care Categories*: Old Age

Single Rooms: 8

Rooms with ensuite WC: 2

Weekly Charges Guide: Personal Care Single up to £425 (These prices are only a guideline, please contact Rathmore to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Rathmore: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7 Rathmore has a Review Score of 7 (7.000)

The Review Score of 7 (maximum of 10) for Rathmore is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Rathmore in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.1 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.875 for Rathmore is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.125 Points relating to the number of positive Reviews for Rathmore is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 2 Reviews ÷ 1.6 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rathmore?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rathmore

  • Daughter of Resident/Service User
    2

I was beginning to think a care home like this existed only in my imagination! After 9 weeks of hospital and rehabilitation care, 2 bad falls and down to six and a half stone in weight, it was a huge relief to find such a wonderful care home. Mum gained weight in days thanks to excellent home cooking and the staff cannot do enough for her. All mum's needs are being met with genuine and kind attention which completely puts my mind at rest which helps me so much as I don't live in the area and can only visit every week or two. I am always made welcome and often enjoy the delicious food and homemade cakes myself. It is not easy finding the right care home for a loved one but I know mum couldn't be in a better place!

How likely would you be to recommend Rathmore? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mary Jarvis, Owner/Reg Manager, at Rathmore responded to this review on 04 Oct 2016:

Thank you for the review. It is always lovely to have positive feedback, I will pass the comments on to the staff.

Mary Jarvis

We really didn't want Mum to go into any home but realised it had to be. We visited many and chose the Rathmore as it was so homely and friendly, it was the best decision we could have made. Mum has now lived here for 4 years and is so happy. The staff are loving and caring and will do anything to keep their residents happy. The owners welcome us popping in and out daily, feed us homemade cakes and tea and treat us like family. We know that Mum is well cared for, maybe even pampered and spoiled, but at 94 we are not complaining! We moved Mum's personal bits into her room and either us or the staff feel free to make suggestions that help Mum enjoy life. The home is small with only a max of 8 residents so if you need a place that will take great care of your relative get in quick!

How likely would you be to recommend Rathmore? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mary Jarvis, proprietor at Rathmore responded to this review on 16 Sep 2016:

Thanks, Heather it's nice to be appreciated.

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Care Home Idol 2016

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