Royal Care Home

16/18 York Road, St Annes on Sea, Lytham St Annes FY8 1HP

Royal Care Home, Lytham St Annes, Lancashire
Royal Care Home, Lytham St Annes, Lancashire
Royal Care Home, Lytham St Annes, Lancashire

The Royal Care Home is located in St Annes-on-Sea, Lancashire and is within easy reach of St Anne's Square.

The home is also near a pier, promenade, golf courses, crown green bowling, churches and a library.

The Royal Care Home welcomes visitors at any time and aims to make residents feel at home. Bedrooms are individual with some located on the ground floor and all are centrally heated with their own wash basins and a nurse call system in place.

Residents can enjoy televisions and tasteful decor throughout the home. They are encouraged to bring their own furniture for their bedroom.

The home has two comfortable lounge areas and a reception lounge where residents can enjoy television and music facilities, as well as games and hobbies. In addition, the home provides the opportunity for residents to play bingo and exercise with a visiting therapist.

The Royal has a spacious dining room where qualified chefs can accommodate all special dietary requirements and offer fresh, home cooked meals.

Owner: Curo Blackpool Ltd

Person in charge: Debra Parker (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 65+.

Single Rooms: 19

Shared Rooms: 4

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single £417 – £505 , Personal Care Shared (per person) £417 – £505 (These prices are only a guideline, please contact Royal Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Royal Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Royal Care Home has a Review Score of 9.3 (9.272)

The Review Score of 9.3 (maximum of 10) for Royal Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Royal Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.781 for Royal Care Home is calculated as follows: ( (75 Excellents x 5) + (21 Goods x 4) ) ÷ 96 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.491 Points relating to the number of positive Reviews for Royal Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 4 Reviews ÷ 5.4 Target = 0.741

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Royal Care Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Royal Care Home

  • Daughter of Resident/Service User
    6
  • Nephew of Resident/Service User
    1
  • Wife of Resident/Service User
    1

I cannot praise The Royal enough for what they have achieved with my mum. She was placed on an Intergenerational care program (bringing old and young together). This has improved her speech greatly. I thank the manager for giving her the opportunity as she really is enjoying the course. More care homes should follow suit in trying this method as it does work. The staff are so friendly and the food is great. (I know that as I've had my dinner there plenty of times.) A great big THUMBS UP to you all and thank you for all your care.

How likely would you be to recommend Royal Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

After an extremely difficult time and bad experiences with other care providers, our family lost a lot of trust in the care system. In the short time Mum has been there, the management and staff at Royal Care have been able to restore some of that trust and have worked with the family to try and improve things for us. I'm currently satisfied Mum's needs are being met and this is the first time I've felt this with any care provider.

The manager is very proactive when it comes to Dementia care and very keen to involve the family in all aspects. Staff are friendly and informative when I call and always know how Mum is and what she has been doing. Care plans and procedures are thorough (something we weren't used to before) and the manager went out of her way to support myself and my sister during a really emotional, stressful period.

How likely would you be to recommend Royal Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Aunt has been in the home for over 12 months
We have seen the changes made by the manager to improve the overall appearance of the home i.e redecorated lounge and bedrooms.
Staff are welcoming and treat resident with respect.

How likely would you be to recommend Royal Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has been a resident at Royal Care for just over a month. She has settled very well and is happy in her surroundings. Mum is supported with her daily needs by a caring team of management and staff. A significant amount of stimulation and activities are provided for Mum which she is happy to engage with. She always looks healthy and well every time we visit. Every member of staff has shown respect and compassion towards our family and are always available to provide information about Mum should we request it. Royal Care has an excellent approach to Dementia Awareness and it is anticipated by myself and my family that the Manager and her team will continue to meet my Mum's changing needs. I would not hesitate in recommending Royal Care as an appropriate care provider for Dementia support.

How likely would you be to recommend Royal Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff team are excellent. Staff recently organised a party for my mum who has been a resident for over 2 years - their commitment and enthusiasm is remarkable. I would not hesitate to recommend this home.

How likely would you be to recommend Royal Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This home has been a breath of fresh air, both staff and management are very kind and caring and full of enthusiasm. My Mum has settled so well and is much happier since coming here, I can't thank the staff enough as they have done everything above and beyond for my mum, we can even see glimmers of the woman she once was. The family day we attended a few weeks ago was excellent and so nice to see everyone involved. Staff dressed up 50's theme and the entertainer was amazing. it was so nice to see the residents enjoying themselves singing and dancing, and everyone interacting as one big family. The atmosphere in the home is so calming and friendly, every effort is made to make the place home from home, lovely and clean and food looks lovely. I would recommend this home to anyone. Thank you all staff and management for improving the quality of my Mums life ten-fold, it's a pleasure to visit her once again.

How likely would you be to recommend Royal Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have recently moved my husband into the Royal Care Home and cannot be happier with my choice. The home is warm, staff are welcoming, and the manager is passionate about the care home. The small details! And the extras they think of just astonish me. My husband has severe dementia but always looks happy, smart and clean every time I visit. The home offers a variety of activities, as a visitor, I am always encouraged to join in, this is so nice as I feel part of the team. They offer themed parties on a regular basis and base them on the resident's lives and memories, I have their 1950s themed party where the staff dressed in the 1950s fashion, they had a singer and even Elvis appeared. It is wonderful to see so many happy residents, staff dancing, singing and having fun. Dementia can be a cruel illness but I feel my husband is really happy here. I would recommend this home to anyone, please keep up the good work, you are making a real difference to your residents and their family's.
Thank you

How likely would you be to recommend Royal Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has recently moved here and has settled very quickly. She is comfortable and happy here. The staff are friendly, efficient and very caring. To date, our family are very happy with the service and enormously relieved that the transition has been smooth. All the residents seem contented and well cared for. The meals are freshly cooked and there are regular activities for the residents.

How likely would you be to recommend Royal Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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