Ribble Valley Care Home

Sawley, Clitheroe BB7 4LF
Review Us
9.5 44 Reviews
  • Ribble Valley Care Home, Clitheroe
Ribble Valley Care Home has stunning views of the Ribble Valley looking across the river and views up to Pendle Hill.

The home is surrounded by countryside and has beautiful mature gardens with lawns and flower beds. There is a courtyard in the centre of the home which complements the gardens giving beautiful vistas for all the residents and visitors to the home to enjoy.

There is a homely atmosphere throughout the home which is well furnished and decorated. It provides a first-class service to the residents ensuring they retain their independence and individual choices whilst living in a caring, safe environment.

The home provides easy access to the lounges, a conservatory overlooking the river, a dining room and courtyard to enable the residents to be free to go wherever they choose.

All bedrooms are single occupancy and are fitted with a call bell system so that staff assistance can be obtained quickly and easily. Some rooms provide en-suite facilities.

Home cooking provides delicious and nutritious meals for the residents with all
ingredients sourced locally and cooked in its own kitchen and caters for all dietary requirements. The menu is rotated over a 4 week period to give variety and choice to the residents.

There is a team of dedicated staff led by the registered Manager Alina, who ensures that the staff assist the residents to enjoy their lives in the home. Activities are organised so that residents can take part as they wish, either individually, or in groups.

When arriving at Ribble Valley Care Home a warm welcome awaits, and the
surroundings are bright and cheerful with happy residents and staff.
Show Ribble Valley Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1420
  • Self-Funded Residential Dementia Care: £1200 – £1420
  • RESPITE Self-Funded Residential Care: £1200 – £1420
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1420

Our Price are based on the Room

These prices are only a guideline, please contact Ribble Valley Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Townfield Ribble Valley Ltd

Person in charge

  • Gwyneth Walne (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • 60 and over
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (20)
  • Couples/Companion Rooms with Ensuite Wet Room (12)

Visiting

  • Please feel Free to Visit at Anytime.

Parking

  • Car Park at front of the Care Home and at the Side

Ribble Valley Care Home Reviews (44)

9.5

Ribble Valley Care Home has a Review Score of 9.5 (9.480) out of 10, based on 7 reviews in the last 2 years.
Over all time Ribble Valley Care Home has 44 reviews.

Overall Experience
  • 30
  • 13
  • 1
  • 0
  • 0
Date Published
  • 44
  • 0
  • 6
  • 7
  • 37
Reviewer Connection to Ribble Valley Care Home
  • 24
  • 5
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 1-20
Review from G R (Daughter of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the management and staff all extremely helpful. My Mum who is 90 years old and suffering with dementia has settled very well. There is lots of activities to keep her stimulated. She is kept safe and clean and is always dressed in her own clothes. We as a family feel she is in a safe and
supported environment.
Reply from Michael Timmins, Owner at Ribble Valley Care Home

Thank you for your review. I have passed this on to the care team at Ribble Valley Care Home, I'm glad your mum is enjoying the Care Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Daughter of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impression when walking through the front door - what a lovely, clean, bright inviting environment. I knew this was the right place for my Mum to spend the last years of her life. The staff are kind and caring, up to date with resident's needs and nothing is too much trouble. Lots of socialising
in the day room and lots of daily activities during the week. My Mum has a new lease of life. Wonderful team!
Reply from Michael Timmins, Owner at Ribble Valley Care Home

Thanks for the Review. I will pass this on to the Team at Ribble Valley Care Home!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Natalie P (Father of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is happy and settled at Ribble Valley Care Home. The home is well-managed and the communication is good. All the staff are kind, caring and smiley. They know my dad and respond well to his needs. The home is in a beautiful location. It offers a range of activities including visits to the pub,
visiting singers, theme events, and playing games. I would highly recommend it to anyone looking for a residential setting for a loved one.
Reply from Michael Timmins, Owner at Ribble Valley Care Home

Thank you for your king words, we really appreciate them and will pass them onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deborah Louise N (Daughter of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I selfishly moved Mum to be closer to my home. I was worried she wouldn't settle but the location and general feel of Ribble Valley Care Home helped me decide, as well as the clear experience and professionalism of its manager & staff.
It's been a positive move on every level. Mum is well cared for
and has made new friends. Her room is gorgeous with views of the river and is always clean and tidy. Most importantly, the staff are not only kind - as they were at the other care home - but seem to be less stressed. I know working as a carer must be incredibly hard, but good management shines through. The activities are good and Mum is taking part more and more.
Finally, the food is excellent. Home cooked. And whilst mum will always be picky, the fact she's put weight on - rather than continuing to lose it - speaks volumes.
It's taken the stress off me as I don't need to travel as far to see her and I know she's being looked after. Yes, it costs more, but you get what you pay for.
Reply from Michael Timmins, Owner at Ribble Valley Care Home

Thank you, for your feedback. I will relay this to the team. Your review means a lot to the Management and Care Team. We are glad you moved your mum too!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R G (Son of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom really enjoys her time at the home. She is extremely well cared for and her individual needs are considered and supported. The management and staff are kind, thoughtful, experienced, having extremely good communication skills and the ability to manage when the most trying of situations with respect.
And good judgement. We're really pleased and value the care afforded to Mum.
Reply from Michael Timmins, Owner at Ribble Valley Care Home

Thank you for your fantastic feedback, we will pass this onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqui M (Daughter of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy and settled at Ribble Valley Care Home.
The level of care and kindness he receives is excellent. The kindness also extends to me and my family.
As well as the staff being kind and helpful, the home is beautiful inside and outside.
Always a lovely, warm, friendly atmosphere.
I would thoroughly recommend Ribble Valley Care Home.
Reply from Michael Timmins, Owner at Ribble Valley Care Home

Thankyou for your very kind feedback; we will pass this on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Heather W (Daughter of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for nearly four years. She is very happy, and the care she gets is first-class. There is such a warm, welcoming atmosphere whenever I go. The staff are so lovely, friendly and helpful. The location is idyllic and peaceful. It is an absolute pleasure to visit my mum and see
the staff and the residents. It’s one big happy family!
Reply from Michael Timmins, Owner at Ribble Valley Care Home

Hi Heather, thank you for your review - it means alot! I will pass it on to the manager and the care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phil J (Son of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for two years now. It’s a very friendly place and the staff are excellent. My mother says she likes it, so that’s a plus. Would recommend to anyone, especially the hairdressing facility!
Reply from John Timmins, Owner at Ribble Valley Care Home

Thank you for your feedback. It's good to hear that your mother likes living with us. We will pass your feedback on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynn G (Daughter-in-law of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we came to view Ribble Valley Care home, we were so impressed with the care, support, kindness, humanity and thoughtfulness of the staff towards our elderly relative's needs and the situation we found ourselves in. There is a wonderful homely feeling, which is enhanced by the person-centred
approach to the individual needs of our elderly relative. This is also coupled with sensitivity regarding how difficult it is, and has been, for us as relatives in accepting the changes in circumstances and needs of our lovely mother, as her dementia progresses. Ribble Valley Care Home is definitely the right ‘home’ for our loved one at this stage of her life, as the managers and staff are enabling her to have the best life possible and be happy, despite the challenges she experiences through Alzheimer’s.
Reply from John Timmins, Owner at Ribble Valley Care Home

Thank you for your fantastic feedback, we are so pleased that your mother has settled in well and is enjoying her stay at Ribble Valley Care Home. We will pass this feedback on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Benjamin H (Son-in-law of Resident) published on 14 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family have been very impressed by the kindness and care shown to my mother-in-law since she moved into the Ribble Valley Care Home in Sawley two months ago. She has settled in very well and is very appreciative of the help and attention she receives. We receive a friendly welcome from the staff
whenever we visit and they are always helpful. The manager and her deputy have helped us to deal with administration issues, such as arranging appointments, and make themselves readily available. It is a huge relief to know that my mother-in-law is being so well looked after in her new home. Very well done to the whole team, you are wonderful.
Reply from John Timmins, Owner at Ribble Valley Care Home

Thank you for your feedback, we will pass this on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth P (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first time I contacted Ribble Valley Care Home to make an enquiry, I was impressed by the level of care, knowledge and understanding shown. Staff really helped my mum to settle in when she left hospital and moved in and the level of care, support and kindness continues to be outstanding. Although
busy, staff always have time time to answer our questions when we visit. Mum is really happy living there. We can't thank you enough; your obvious passion for creating a happy, caring and comfortable environment for older people shines through daily.
Reply from John Timmins, Owner at Ribble Valley Care Home

Thank you for your kind words and very positive feedback, we will pass this onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L K (Daughter of Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum appears to be happy and very well cared for by staff and management. I have noticed a marked improvement in her level of engagement since new management was installed and since she started to eat solid food again.
Reply from John Timmins, Owner at Ribble Valley Care Home

Thank you for your feedback, we will pass this on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K C (Daughter of Resident) published on 28 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of the care home is very good. My mum has been there for eighteen months and seems really settled. The staff are lovely and very dedicated. There are a lot of activities going on. Overall we are very pleased.
Reply from John Timmins, Director at Ribble Valley Care Home

Thank you for your feedback, we will pass it onto the care team. We are really pleased your mum has settled so well.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Erin J (Niece of Resident) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited my auntie and she seems so happy and settled, thanks for all your hard work. The staff are always so welcoming and helpful for both me and my auntie it's really reassuring. Also, the location is stunning.
Reply from Michael Timmins, Director at Ribble Valley Care Home

Thank you for your feedback, we will pass it on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L C (Daughter of Resident) published on 21 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has settled really well at the care home. The staff and management are very caring and loving towards her. They are very patient and understanding of mum's needs. Mum seems happy and I feel she is safe and well looked after. The staff are always friendly and welcoming.
Reply from Michael Timmins, Owner at Ribble Valley Care Home

Thank you for your feedback, we will pass this onto the care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen B (Daughter of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right from the start, Mum and the family have been welcomed with kindness, understanding and dignity.
Mum settled really well, in fact, much better than we ever expected. The diversion provided for Mum when her confusion increased has been varied, appropriate and professional. The family have been
welcomed and included in Mum's ongoing stay. Well done, team Ribble Valley.
Reply from John Timmins, Owner at Ribble Valley Care Home

Thank you for your feedback; we are so glad your mum has settled well. I will ensure this is passed on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J O (Daughter of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at this nursing home since October 2020, after having a major operation she felt that she could no longer manage at home anymore. Mum had some concerns about going in a home and losing her independence, but these were short-lived. She settled in quickly with the help of the manager and
staff who were amazing, so kind, patient and were spending quality time with her, nothing is too much trouble. During lockdown, staff have helped mum with skyping us both and done her hair and nails, all of which have made a difficult time easier for her. Her room is beautiful, everything is coordinated and she has all her personal things around her. The choice of food is plentiful and varied.
Reply from John Timmins, Director at Ribble Valley Care Home

Thank you for your feedback, we are glad your mum has settled in so well.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Friend of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant service, very caring staff. Our friends stay has been well managed and he has been very happy.
Reply from John Timmins, Director at Ribble Valley Care Home

Thank you for your feedback, we will pass this on to the care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan F (Resident) published on 7 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy to be finishing my life in this lovely home. I am so well looked after.
Reply from John Timmins, Director at Ribble Valley Care Home

Thank you for your feedback Joan, we will pass this on to the care team. We are delighted that you are happy in the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tessa J (Daughter of Resident) published on 7 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the management and care staff enough. The level of care, genuine kindness and frankly, love they showed my father was astounding.
He was there for two weeks of respite for my mother and received a very warm welcome, as did she when she visited him, and excellent care, particularly given
his challenging health issues. Then Covid-19 and the restrictions around it kicked in and his period in the home was extended to protect him and my mother from the higher risk of infection of being back at home with carers visiting twice a day. Within a couple of days, he was diagnosed with pneumonia (not the virus) and spent his last days there. He could not have been in a better place. My sincere, whole-hearted and deep thanks to all the staff who ensured he was as comfortable as possible, who cared for him with all they had, despite the many additional challenges they had both at work and in their home life, due to these exceptionally difficult times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.480)

Overview of Review Score

The Review Score of 9.5 (9.480) out of 10 for Ribble Valley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Ribble Valley Care Home is calculated as follows: ( (76 Excellents x 5) + (8 Goods x 4) ) ÷ 84 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.575 Points relating to the number of positive Reviews for Ribble Valley Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Dawn

Dawn Spencer

Job Title: Registered Manager Joined: 2022

Mrs Dawn Spencer has over 30 years’ experience working in the health care industry with 13 years at Townfield Care. Dawns passion has always been to promote and encourage colleagues to provide a high level quality of care, which has shown throughout her time at Townfield. Dawn started as a health care assistant and progressed through roles within the company to become a registered manager, gaining a wide range of qualifications, skills and experience along her way, from NVQ level 2 in health and social care to a Diploma in leadership and management.

Sally

Sally Conlan

Job Title: Deputy Manager Joined: 2022

Miss Sally Conlan has over 10 years of experience working in the healthcare sector and has gained a wide range of knowledge from different care environments such as residential, dementia, live-in care and most recently nursing. Sally’s heart and passion have always been in care, especially within the care home sector and recently transitioned from nursing at Manchester Royal Infirmary to deputy manager at Ribble Valley Care Home.

Frequently Asked Questions about Ribble Valley Care Home

What types of Care is Ribble Valley Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ribble Valley Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Ribble Valley Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ribble Valley Care Home to the centre of Clitheroe?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ribble Valley Care Home to verify any information. View our terms and conditions. Ribble Valley Care Home has an Enhanced Service - more info.