Riverside Care Centre, Clitheroe, Lancashire
Riverside Care Centre, Clitheroe, Lancashire
Riverside Care Centre, Clitheroe, Lancashire

Riverside Care Centre: Located in the beautiful village of Sawley, overlooking the stunning forest of Bowland with views of the River Ribble, Riverside Care Centre is a registered residential home with accommodation for 40 residential service users.

The Care Centre has 12 years' experience in providing dementia care and has a team of dedicated staff all trained to NVQ Level 2. The team ensure that Riverside is a happy, welcoming and homely environment for all residents.

Riverside is decorated and furnished to a high standard to provide a caring and homely environment, designed to promote independence and maximise privacy and dedicated to the provision of the finest care of its clients.

Day space consists of four lounges overlooking the large garden; two large airy lounges, one with a conservatory and two smaller, quiet lounges. The ground floor has direct, easy access to the extensive well-maintained gardens.

All bedrooms are single occupancy and are located on two floors, with chair lift access to the first floor.

Riverside has various treatment rooms, an enclosed sensory courtyard and a state of the art sensory room for residents' enjoyment. Independent living is promoted with a team of qualified staff available to provide assistance where and when needed. All client rooms and communal areas are fitted with a call bell system so that staff assistance can be obtained quickly and easily.

Riverside run a comprehensive activities programme, focusing on individual needs. Residents can choose to participate in either group or one to one activities. As people with dementia remember their past life more clearly than their present, staff try to get to know as much about their history as possible which enables them to provide more meaningful activities.

Riverside Care Centre are passionate about client care; the dedicated management and staff ensure that Riverside is a home from home for all residents.

Group: Canterbury Care

Person in charge: Cath Carr (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: 60 and over. Ages 60+.

Single Rooms: 40

Rooms with ensuite WC: 10

Weekly Charges Guide: Personal Care Single £400 – £700 (These prices are only a guideline, please contact Riverside Care Centre to find out the exact price for your requirements.) (These prices are only a guideline, please contact Riverside Care Centre to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Riverside Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Riverside Care Centre has a Review Score of 9.1 (9.051)

The Review Score of 9.1 (maximum of 10) for Riverside Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Riverside Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.051 for Riverside Care Centre is calculated as follows: ( (27 Excellents x 5) + (72 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 118 Ratings = 4.051

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Riverside Care Centre is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 9 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    8
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Riverside Care Centre?

  • Extremely LIKELY
    5
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Riverside Care Centre

  • Daughter of Resident/Service User
    5
  • Wife of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

I was apprehensive about bringing my husband tot he home but everyone was so welcoming and friendly. The staff went out of their way to make him happy in a situation he finds difficult. At times he can be difficult especially with personal care but everyone is patient with him. He enjoys the food. When a problem arises eg his dislike of noise they go out of their way to solve it.

How likely would you be to recommend Riverside Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Staff are friendly, helpful and approachable and are patient with and respectable towards the residents. The quadrangle is a very pleasant place in good weather. The staff are good in that they help when dogs are brought in and accept they can cause problems like pinching food. Given the circumstances, I feel relaxed that my husband is content and well cared for.

How likely would you be to recommend Riverside Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is happy here, could do a bit more with the residents - activities.

How likely would you be to recommend Riverside Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Friendly staff who take care of residents well under challenging conditions. Always warm and tidy.

How likely would you be to recommend Riverside Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Overall, Riverside is a very homely environment with very caring staff.
Residents are well cared for and well looked after. The food for residents is excellent and dietary needs are catered for.
Good access for medical, health and social agencies. Good support for family and friends.

How likely would you be to recommend Riverside Care Centre? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Everything is fine and good.

How likely would you be to recommend Riverside Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Laundry is always a problem, especially underwear.
Overall my mum is happy here.
When care is good things run well but it is not always consistent.
Overall the staff are helpful but do not pass messages on so there is a lot of "I didn't get that message".
Everything has definitely improved.
The furniture in my mum's bedroom could certainly be improved - her curtains, drawers and bed and headboard.

How likely would you be to recommend Riverside Care Centre? Likely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

My aunt has been a Riverside resident for many years. During this time her needs have been variable. More recently she has required ever increasing nursing care.
the staff have always responded to her needs and cared for her with kindness, compassion, tolerance and good humour.
I feel really grateful that she has lived in a secure and comfortable environment.

How likely would you be to recommend Riverside Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Happy that I found somewhere nice for mum to be looked after. Her room has a similar view to where she used to live.
In November 2016, mum had a seizure and had to be given CPR and mouth to mouth by a member of the night staff, who saved mum's life to which we will be eternally grateful for. Such a lovely lady, the flowers and chocolates were only a small token of our thanks. Thank you.
More staff required to watch over both lounges and dining room so not too much pressure on current staff who are lovely.

How likely would you be to recommend Riverside Care Centre? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Mum has been at Riverside Care home since January 2015 and has received good care. She responds better to some carers than others. Some carers have a lot more patience than others. Mum doesn't like to be rushed and some carers expect her to respond quicker. Mum has behavioral issues which I would hope that qualified staff could cope with.

How likely would you be to recommend Riverside Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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