Swillbrook House Residential Home is a country house in Bartle on the outskirts of Preston. The service is registered to provide personal care for up to 23 older people.
There is car parking at the home and gardens for people to use. There are 15 bedrooms with en-suite bathrooms and five bedrooms without an en-suite bathroom. Bedrooms are over two floors with a small lift providing access to the upper floor.
Contact Swillbrook House Residential Care Home to confirm what's included and get a personalised quote:
The fee associated with a person's 24-hour Care and Support will depend on their needs during our initial assessment.
We will endeavour to be fair and equitable to all.
The price(s) shown are provided by the care home. Contact Swillbrook House Residential Care Home for full pricing details and T&Cs.
Swillbrook House Residential Care Home has a Review Score of 9.3 (9.286) out of 10, based on 10 reviews in the last 2 years.
Over all time Swillbrook House Residential Care Home has 34 reviews.
The staff took my medication off me and told me I would be given it at the correct times each day, but I soon realised the following day that if I didn't ask a staff member when I was due my medication, I wouldn't receive it at all, and this carried on for the whole two months of my stay. After...
The food was inadequate and too small portions, and also was given powdered soup each night for our evening meal, which tasted like cardboard. The cleanliness of the building and the kitchen area was not very good at all and at one point I had to ask the management to clean the microwave it was that dirty.
We take all concerns raised extremely seriously and have already investigated your concerns. We also independently contacted and worked together with local authorities and regulatory partners to investigate your concerns (November). Internal and external investigations did not find substance to the...
We take all concerns raised extremely seriously and have already investigated your concerns. We also independently contacted and worked together with local authorities and regulatory partners to investigate your concerns (November). Internal and external investigations did not find substance to the concerns raised. We provide all residents with 3 daily meals as well as larger portions, supper and snacks. We also provide personal food requests at no extra cost. We found no evidence that medicine was not given as prescribed. We carry out frequent audits and external auditing, which evidence medication management is in line with policies/procedures. We are sorry you were not satisfied with your redecorated bedroom. We understand you did not wish for the curtains to be rehung. This was later addressed when you requested them. We have a dedicated team that works hard to maintain cleanliness. We are regularly inspected by our management and external agencies. Your complaints are unfounded.
My mother was welcomed at Swillbrook House and settled in very quickly. The staff are kind and courteous, as well as being attentive. If I phone to speak with her, they always know exactly where she is, and we can speak immediately. My mother enjoys the garden area and the countryside views. The...
My mother was welcomed at Swillbrook House and settled in very quickly. The staff are kind and courteous, as well as being attentive. If I phone to speak with her, they always know exactly where she is, and we can speak immediately. My mother enjoys the garden area and the countryside views. The local and group management team are constantly improving service, and are always ready to listen and act on suggestions.
Thank you for leaving our team at Swillbrook House with such a lovely review, along with our management team. We are glad to see that Mum settled so well within our home and that the team is supportive of both you and your mum consistently. As you mentioned, the team is always looking for ways to...
Thank you for leaving our team at Swillbrook House with such a lovely review, along with our management team. We are glad to see that Mum settled so well within our home and that the team is supportive of both you and your mum consistently. As you mentioned, the team is always looking for ways to further improve the services we provide at our homes and welcomes any and all suggestions, so please feel free to pop in for a hot drink to share with us any of your thoughts on this. We are thrilled to see that Mum is utilizing the lovely garden, and we are excited to see it come to life again come spring; you're both welcome to join in the gardening whenever you like. Thank you again for your lovely review, and please make sure to pop in and see us soon. Thank you.
My husband has settled extremely well, as there is such a warm, friendly atmosphere at Swillbrook. I am always welcomed and made to feel part of the family, and can visit whenever I want.
My husband has settled extremely well, as there is such a warm, friendly atmosphere at Swillbrook. I am always welcomed and made to feel part of the family, and can visit whenever I want.
Thank you for taking the time to leave the team at Swillbrook House with your feedback. We are always thrilled to see when the family are settled with us at Swillbrook House and grateful you equally feel welcomed. The team will appreciate your feedback, and we will be sure to pass it on. We are...
Thank you for taking the time to leave the team at Swillbrook House with your feedback. We are always thrilled to see when the family are settled with us at Swillbrook House and grateful you equally feel welcomed. The team will appreciate your feedback, and we will be sure to pass it on. We are always looking for new ways to further improve our services at Swillbrook House, so please make sure to pop in for a coffee or tea and have a chat with the team about any ideas you may have. Thank you again, and we look forward to seeing you soon.
I find the staff pleasant and maintain a calm atmosphere with the residents. They are welcoming, and my husband is settled.
I find the staff pleasant and maintain a calm atmosphere with the residents. They are welcoming, and my husband is settled.
Thank you for taking the time to leave your feedback for our team at Swillbrook House. We are thrilled to see your husband has settled in well with us and that you are happy you feel so positively towards our staff. We are always looking for new ways to further improve our services at Swillbrook...
Thank you for taking the time to leave your feedback for our team at Swillbrook House. We are thrilled to see your husband has settled in well with us and that you are happy you feel so positively towards our staff. We are always looking for new ways to further improve our services at Swillbrook House and encourage all family and friends to pop in for tea or coffee and have a chat with the team about their ideas. Thank you again for your feedback, and we look forward to seeing you soon.
My family and I have been so incredibly impressed with the care and compassion displayed at Swillbrook. My elderly grandparents understandably found the transition to living in residential care a difficult one at first, but both of them have settled so well in their new environment, and this is...
Many thanks for your continued care for two people that are very precious to us.
Thank you for taking the time to provide the Swillbrook House team with such a fantastic message of support and encouragement. We are proud of our team and appreciate it when their hard work is complemented. Most importantly, we are proud of the service our fantastic team is able to provide and how...
Thank you for taking the time to provide the Swillbrook House team with such a fantastic message of support and encouragement. We are proud of our team and appreciate it when their hard work is complemented. Most importantly, we are proud of the service our fantastic team is able to provide and how much this has supported you and your family in your grandparents settling in with us. If there is anything you feel we can do to support you and your family, please do not hesitate to reach out to us. We look forward to seeing you again soon and all the little ones too - many thanks
Can highly recommend Swillbrook House to care for a family member or close friend in their moment of need. The quality of care is excellent and very reassuring both for the person being cared for and those family and friends who know them. It is not a sprawling medical-style establishment. It has...
Can highly recommend Swillbrook House to care for a family member or close friend in their moment of need. The quality of care is excellent and very reassuring both for the person being cared for and those family and friends who know them. It is not a sprawling medical-style establishment. It has the feel and looks of a large happy family home which is very comforting and relaxing.
Hi there, thank you for taking the time to leave the Swillbrook team with such lovely feedback. We are proud to hear the Swillbrook atmosphere is so comforting and pleasant for both residents and family/friends. We look forward to seeing and hearing from you in the future. Many thanks.
Mum is supported greatly by carers to maintain her independence in doing the things she loves, such as planting flowers and feeding the birds. The team, work hard to continue to improve the services at Swillbrook House and deserve all the recognition for this. Although we don't get to visit Mum...
Mum is supported greatly by carers to maintain her independence in doing the things she loves, such as planting flowers and feeding the birds. The team, work hard to continue to improve the services at Swillbrook House and deserve all the recognition for this. Although we don't get to visit Mum often, we communicate often by phone and enjoy hearing how settled and happy Mum is.
Hi there, thank you for your lovely review and for taking the time to write it. The team is grateful for all feedback and extremely happy with your review.
Staff are helpful, food is good, singers are really good.
Staff are helpful, food is good, singers are really good.
After pestering from my family and the carers at Swillbrook House, I took the plunge and have not regretted it. I had a super haircut which has been admired...
After pestering from my family and the carers at Swillbrook House, I took the plunge and have not regretted it. I had a super haircut which has been admired by many. I will have no hesitation in going back to her again.
Excellent.
Excellent.
In short, I can honestly say that during my visits to Swillbrook I've only ever seen excellent, professional care, delivered with compassion by all the staff.
In short, I can honestly say that during my visits to Swillbrook I've only ever seen excellent, professional care, delivered with compassion by all the staff.
Thank you so much, we do try our best every day and have a committed team.
Staff are very helpful. My uncle is well looked after and seems very happy there and settled. Thinks of this place as home.
Staff are very helpful. My uncle is well looked after and seems very happy there and settled. Thinks of this place as home.
Lovely home. Friendly, warm, good food. Fantastic staff. My dad is extremely happy at Swillbrook.
Lovely home. Friendly, warm, good food. Fantastic staff. My dad is extremely happy at Swillbrook.
My wife has been a resident at Swillbrook House since November 2016. She has settled extremely well in the home. I cannot thank the staff for the assistance they give her. Everyone goes out of their way to be friendly and helpful to both my wife and myself.
My wife has been a resident at Swillbrook House since November 2016. She has settled extremely well in the home. I cannot thank the staff for the assistance they give her. Everyone goes out of their way to be friendly and helpful to both my wife and myself.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
There are no news items for Swillbrook House Residential Care Home.
There are no upcoming events for Swillbrook House Residential Care Home.
There are currently no awards/recognitions posted yet for Swillbrook House Residential Care Home.
There are no accreditations posted yet for Swillbrook House Residential Care Home.
Lisa heads up 3 homes across Lancashire. She has been with the company for over 2 years. Lisa has a wealth of experience across Health and Social...
Lisa heads up 3 homes across Lancashire. She has been with the company for over 2 years. Lisa has a wealth of experience across Health and Social Care spanning nearly 30 years, in the main at a Senior level, but Lisa has also run a 120 Nursing Home, thereby having front-line management experience in a large service.
Lisa's experience extends across Domiciliary, Learning Disabilities, Extra Care, Retirement Living & Residential care for older adults. She has also held a position with Social Services, so she has the experience and knowledge to understand how the system works inside the public sector.
I have been working in the Health & Social Care sector for over 15 years; I started my journey in domiciliary care. During this time, I worked my way...
I have been working in the Health & Social Care sector for over 15 years; I started my journey in domiciliary care. During this time, I worked my way up and did my NVQ Level 2 in care. I had a passion to work in the care sector. Following this, I enjoyed my role. I continued to progress my future career in the care sector, working in both the nursing care homes and residential and briefly in mental health. I was a senior carer for many years, and I showed outstanding practices and diligence in my senior role. I was allowed to become a care home manager, which I gave 100% to. I have also studied hard and have completed my NVQ Level 5. My desire is to ensure that the people who use services are given the highest standard of care in a way that makes them feel inclusive. It is important to me that the staff I work with feel supported, empowered, and happy in their role. I will reflect, open and non-judgemental so I can learn and adapt how we all work together in the longer term. I vigorously seek new opportunities to enable me to develop within the social care profession whilst gaining as much practical experience as possible. I am extremely confident in my own abilities and pride myself on my competence to think critically and creatively, adapting to These values made me believe that I am a good home manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swillbrook House Residential Care Home to verify any information. View our terms and conditions. Swillbrook House Residential Care Home has an Enhanced Service -what an Enhanced Service includes.