20 Westmoor Grove, Heysham, Morecambe LA3 2TA
Owner: Fairways Residential Home Ltd
Person in charge: Ruth King (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Dementia
Specialist Care Categories: Alzheimer's
Single Rooms: 8
Shared Rooms: 8
Rooms with ensuite WC: 1
Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents
Latest Care Quality Commission* Report on Fairways Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Fairways Residential Home has a Review Score of 6 (6.021)
The Review Score of 6 (maximum of 10) for Fairways Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Fairways Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.417 for Fairways Residential Home is calculated as follows: ( (7 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.604 Points relating to the number of positive Reviews for Fairways Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208 , then divided by 2 = 0.104
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by J M (Niece of Resident) on Tuesday 23 February 2016. Relates to February 2016.
I cannot praise the staff enough for the care, attention and respect that they show to my Aunt. The residents are treated with care and dignity, and families are welcomed and made to feel wanted.
The building may appear a little rough around the edges, but it is the care, respect and dignity the staff have that puts this care home above all others in my opinion.
How likely would you be to recommend Fairways Residential Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Fairways Residential Home
There are currently no Care Home Idol entrants who have performed at Fairways Residential Home