Barchester Brookfield Care Home

I receive help at night time and in the morning, getting help with my stockings. I get help as much as I need.

Care, attention and support shown by staff for a milestone birthday was outstanding.

When my mother arrived at Brookfields for respite care she was unable to do much herself but was looked after by the staff with both professionalism and compassion. Over the following weeks and months my mother has improved beyond recognition. The food is well prepared and variable and there is always some activity to look forward to.

What a terrific home. A home that makes my grandma happy. The staff are welcoming, friendly and fun, like stepping into a "home", as it should be. The staff are committed and go up and beyond to help residents and visitors alike The home is clean, comfy, cosy and is dignity personified. Would highly recommend Brookfield House. Thank you each and every one of you.

Brookfield Care home has succeeded in providing an environment where my 90-year-old Mother in Law has been able to settle into a new way of life dictated to her by events. Over the past year, she has had to get used to being uprooted from her own home and leave the city she has lived in all her life. Thanks to the patience and care of all the staff involved in the potentially fraught process, she has made this transition better than expected. Chatting to one of her carers one morning made me realise how joined up the whole operation is from management, care, staff, laundry staff, catering and general maintenance people. She is contented and considers herself a very lucky lady!

If anyone is in the process of sourcing care for a loved one, I would say to them look no further as in my view, they will not find more dedicated staff than there is at Brookfield.

Have found the staff very kind to my husband and take good care of him. They always have a cuppa ready. My husband loves his tea.

My father is settling into Brookfield very well. He enjoys the activities and the food is excellent. He is very well looked after by the staff who are superb.

My mum needed respite care after breaking her ankle. She is 88 and lives independently, still drives and has a good social life. She was treated with good humour and dignity. The activities are varied and residents aren't forced to participate. The staff treated all residents as individuals and made visiting as easy as possible. The only downside is lack of parking at times. I have already recommended Brookfield to a family friend.

Just got home from visiting our Mum at Brookfield and was delighted to see that anyone who wanted to go was being taken out for Sunday afternoon tea. This made a lovely change for the residents and the Entertainments 'officer' plus other members of staff were going about this in their usual professional and cheerful way. Hope you all had a lovely time!

The food is excellent and care is first class.

Thank you Broomfield. You made my mum's last days there the very best she could have hoped for.

At present, my mother visits the home three days a week with a view to full-time care in the future. On her first visit, I was impressed by the friendliness and welcome of the staff. Six months later my mother has made several friends and enjoys the many activities that are planned for the residents. I have always found the staff very accommodating and nothing is too much trouble no matter how busy they are. The office is always open for a chat and I appreciate the concern and understanding the management have for the relatives as well as the wellbeing of the residents. I know Barchester Brookfield House Care is the right choice for the future and I am grateful for this reassurance.

I make a special mention of the activities co-ordinator at Brookfield. She has a wonderful sunny disposition and tried to engage all residents in a wide range of activities. She is really caring. Lastly, I must mention that the home is always very clean and fresh smelling.

I visit the home once a month to visit a friend. She is always clean and tidy and very happy. She tells me what she has been doing and making and if she has been out and about. My friend enjoys walks around the garden and the wildlife. The garden is kept lovely. She tells me the food is good too.

My 96 year old Mother has been cared for in this phenomenal care home for 7 months. When my sister-in-law needed 24hr care we brought her from the West Midlands to a beautiful room on the ground floor. The Manager and Assistant Manager welcomed her and we were in no doubt that they would get her mobility back. Within a day she was receiving her first physiotherapy treatment. The carers are so patient and nothing is too much trouble. She is receiving wonderful care and is happy.

My grandmother is very happy with the care she receives at Brookfield. She said she feels very confident there in relaion to the care she receives. There is a nice atmosphere in Brookfield all the staff seem very helpful polite and caring. Food seems to be good, almost a hotel like feel to it.

This is a lovely home at any time you visits. Staff are thorough, attentive and treat all residents as individuals. Residents are occupied with a variety of activities and events and no-one is ever left out. Working with older people myself and having visited numerous homes i can honestly say this is one of the best. I would have no hesitation in recommending it. I am so pleased my Grandma is settled here such a relief for me my family. All boxes ticked in all areas.

My mother moved permanently into Brookfield last month (January 2016) and has settled in very well. She's happy, relaxed and animated, enjoying the company and conversation of both fellow residents and staff. The home is cosy and comfortable and the food is of a very high standard. The staff members without exception are kind, friendly and caring. Having a full time activities coordinator with different activities taking place every day is a huge bonus.