Barchester Brookfield House Care, Lymm, Cheshire
Barchester Brookfield House Care, Lymm, Cheshire
Barchester Brookfield House Care, Lymm, Cheshire

Brookfield Care Home is often described by those that live there as a real home from home.

The home is located on a tree lined avenue just outside the village centre of Lymm.

As well as offering a selection of indivdiual bedrooms Brookfield also has a number of lounges and a library. The dining room is popular with many residents where a selection of home cooked nutritious food is served every day.

The staff go the extra mile every day for the ladies and gents who live at Barchester Brookfield House Care.

Group: Barchester Healthcare Ltd

Person in charge: Sarah Nolan (Manager)

Local Authority / Social Services: Warrington Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 55+.

Single Rooms: 29

Shared Rooms: 1

Rooms with ensuite WC: 28

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Brookfield House Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 30 Oct 2017

One bedrooms with en suite.

Reviews

9.8 Barchester Brookfield House Care has a Review Score of 9.8 (9.751)

The Review Score of 9.8 (maximum of 10) for Barchester Brookfield House Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Barchester Brookfield House Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.783 for Barchester Brookfield House Care is calculated as follows: ( (102 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.968 Points relating to the number of positive Reviews for Barchester Brookfield House Care is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6.2 Target = 0.968

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Brookfield House Care?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Brookfield House Care

  • Daughter of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Resident / Service User
    1
  • more

I'm a thirty-nine-year-old man and growing old can feel very daunting but after spending time with my grandma in this lovely place I feel a lot more reassured about my later years.
I would highly recommend this place, by far the best care home I've ever been in.
The food is excellent and care is first class.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am more than satisfied with the care my relative is receiving at Barchester Brookfield House Care. The deputy manager is most caring and I find she goes that extra mile to help my relative. She is assisted by her staff who are also worthy of a mention. The laundry staff must be very busy because he always has clean clothes. The grounds are always neatly kept by the gardener.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother entered Brookfield Care Home and (sadly) exited there on the 11th May after passing away on the 10th May.
I cannot commend the level of care and support that my mum received from all the staff and fellow residents.
Thank you Broomfield. You made my mum's last days there the very best she could have hoped for.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

At present, my mother visits the home three days a week with a view to full-time care in the future. On her first visit, I was impressed by the friendliness and welcome of the staff. Six months later my mother has made several friends and enjoys the many activities that are planned for the residents. I have always found the staff very accommodating and nothing is too much trouble no matter how busy they are. The office is always open for a chat and I appreciate the concern and understanding the management have for the relatives as well as the wellbeing of the residents. I know Barchester Brookfield House Care is the right choice for the future and I am grateful for this reassurance.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Wow!
Where do you start?
My Mother-in-law moved into the home in February. Although my wife and I were apprehensive at first, it hasn't taken long for her to settle in. The home is always very clean and smelling fresh. All the staff are friendly, caring and attentive, nothing seems too much trouble to them and they are always willing to discuss any queries with you. There is always a choice of meals for selection from the daily menus. The activities coordinator deserves a special mention; she has a bubbly with a happy disposition and tries to engage all residents in a wide range of activities. Prior to moving in, my Mother-in-law did not participate in any activities, now she regularly joins in activities, for example, poetry and drawing sessions for example. To sum it up, it is like a home from home.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mother has been in Brookfield House for 2 years now and she is 93 years old. She settled in fairly quickly as the staff are very friendly. Mum looks forward to and always enjoys her meals as the quality of food, cooking and presentation is excellent.
I make a special mention of the activities co-ordinator at Brookfield. She has a wonderful sunny disposition and tried to engage all residents in a wide range of activities. She is really caring. Lastly, I must mention that the home is always very clean and fresh smelling.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I visit the home once a month to visit a friend. She is always clean and tidy and very happy. She tells me what she has been doing and making and if she has been out and about. My friend enjoys walks around the garden and the wildlife. The garden is kept lovely. She tells me the food is good too.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Rooms: Good

My 96 year old Mother has been cared for in this phenomenal care home for 7 months. When my sister-in-law needed 24hr care we brought her from the West Midlands to a beautiful room on the ground floor. The Manager and Assistant Manager welcomed her and we were in no doubt that they would get her mobility back. Within a day she was receiving her first physiotherapy treatment. The carers are so patient and nothing is too much trouble. She is receiving wonderful care and is happy.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandmother is very happy with the care she receives at Brookfield. She said she feels very confident there in relaion to the care she receives. There is a nice atmosphere in Brookfield all the staff seem very helpful polite and caring. Food seems to be good, almost a hotel like feel to it.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This is a lovely home at any time you visits. Staff are thorough, attentive and treat all residents as individuals. Residents are occupied with a variety of activities and events and no-one is ever left out. Working with older people myself and having visited numerous homes i can honestly say this is one of the best. I would have no hesitation in recommending it. I am so pleased my Grandma is settled here such a relief for me my family. All boxes ticked in all areas.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved permanently into Brookfield last month (January 2016) and has settled in very well. She's happy, relaxed and animated, enjoying the company and conversation of both fellow residents and staff. The home is cosy and comfortable and the food is of a very high standard. The staff members without exception are kind, friendly and caring. Having a full time activities coordinator with different activities taking place every day is a huge bonus.

How likely would you be to recommend Barchester Brookfield House Care? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Sarah

Sarah Nolan

Job Title: General Manager

Joined: 2004

Description:

Sarah has been at Brookfield for 12 years, starting her career as a carer and working her way up to registered Manager, a position she has held for eight years.
Sarah is a mum to three children, her son is in the RAF, her eldest daughter is at university studying law and criminolgy and her youngest daughter is at primary school.

Alex

Alex Lockley

Job Title: Head Chef

Joined: 2015

Description:

Alex is the new head chef at Brookfield,he previously worked for a chain of hotels.

Patricia

Patricia Craig

Job Title: 2nd Chef

Joined: 2012

Description:

Pat has been with us for four years, she is the mother of one son and one daughter and is the doting grandmother to her two grandchildren. Her home cooked food is amazing and her cakes and pastries are the best.

Kerry

Kerry Pilling

Job Title: Head of housekeeping.

Joined: 2010

Description:

Kerry joined Brookfield in 2010 as a night time care assistant, she was then promoted to senior care and is now thoroughly enjoying her role as head of house keeping, keeping the home ship shape.

Nazli

Nazli Shaheen

Job Title: Housekeeping asistant

Joined: 2016

Description:

Nazli is new to Brookfield but has settled well and is now an important part of the team

Marie

Marie Shirley

Job Title: Laundry Manager

Joined: 2008

Description:

Marie started at Brookfield as a care assistant and has recently taken on the role as laundry manager.

Rachel

Rachel Carson

Job Title: Senior care

Joined: 2010

Description:

Rachel is an enthusiastic, caring, supportive senior care and is an asset to the home, she is the proud mother of two beautiful daughters.

Cathy

Cathy Verdon

Job Title: Senior care

Joined: 2014

Description:

Cat as she likes to be called started work at Brookfield in 2014 as a care assistant and recently became a senior.

Emma

Emma Glindon

Job Title: Care assistant

Joined: 2010

Description:

Emma is an exceptional carer who always puts the residents and their welfare first, she is a very valued member of the team.

Kerry

Kerry Murrell

Job Title: Care assistant

Joined: 2012

Description:

Kerry has worked at Brookfield for nearly 4 years and is a valued member of the team.

Daryl

Daryl Craig

Job Title: Care assistant

Joined: 2015

Description:

Daryl is our youngest member of staff but is a huge asset to Brookfield and a very valued member of the team.

Nighat Ara

Nighat Ara Rauf

Job Title: Kitchen assistant

Joined: 2014

Description:

Ara as she likes to be called has been with us for just over two years, and just recently her sister became part of the team too.

Rita

Rita Green

Job Title: Hairdresser

Joined: 2007

Description:

Rita is Brookfield's hairdresser and visits us twice a week, she has been coming here for over eight years.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Brookfield House Care