Delph Lane, Shadsworth Road, Blackburn BB1 2BE
Group: Mr & Mrs K Khistria
Person in charge: Kathryn Pazdzior (Manager)
Local Authority / Social Services: Blackburn with Darwen Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 63 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Languages Spoken by Staff (other than English): Gujarati, Urdu
Single Rooms: 51
Shared Rooms: 6
Rooms with ensuite WC: 8
Weekly Charges Guide: Personal Care Single £365 – £420 (These prices are only a guideline, please contact Linden House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Linden House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 (maximum of 10) for Linden House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Linden House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.818 for Linden House is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.079 Points relating to the number of positive Reviews for Linden House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12.6 Target = 0.079
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Linden House has a Review Score of 7.9 (7.897) from 1 Reviews
Review submitted from a Website Submission by C M (Granddaughter of Resident) on Friday 5 January 2018. Relates to January 2018.
My grandma has been in a lot of homes over the last few years. Linden House has a very friendly environment, nice and relaxed feeling. I have found the staff to be attentive and welcoming, a great bunch of girls. The management has a caring outlook and go out of their way to see that the needs of the residents are seen to. Highly recommend.
How likely would you be to recommend Linden House? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Linden House