Acorn House Care Centre

Whalley New Road, Roe Lee, Blackburn BB1 9SP
Review Us
9.6 51 Reviews
  • Acorn House Care Centre, Blackburn
Acorn House Care Home is a residential care service, offering elderly people with a number of sensitive needs an accommodation in which they can achieve a pleasing day-to-day life, while also providing dementia care where required.

The service is set up to achieve high care standards, is regularly reviewed and respected and open to new healthcare and product developments to extend capabilities for the sake of its residents.

An activities programme is very popular amongst residents, who have their personal freedoms respected in pursuing any other goals they wish.
Show Acorn House Care Centre on the Map

Care Provided by Acorn House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1250

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Acorn House Care Centre to find out the exact price for your requirements.

Contact Acorn House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Acorn House Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jennifer McGurk (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Acorn House Care Centre Reviews (51)

9.6

Acorn House Care Centre has a Review Score of 9.6 (9.637) out of 10, based on 14 reviews in the last 2 years.
Over all time Acorn House Care Centre has 51 reviews.

Overall Experience
  • 35
  • 13
  • 2
  • 1
  • 0
Date Published
  • 51
  • 2
  • 6
  • 14
  • 37
Reviewer Connection to Acorn House Care Centre
  • 16
  • 15
  • 6
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 51, showing 1-20
Review from Paul D (Son-in-law of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Residents and family meeting.
Just wanted to thank Jen and all the team for an excellent "Residents and family meeting.
All the questions and issues that were discussed were handled with a high level of openness and positive outcomes for the needs and care of the residents.
A very impressive meeting.
Well done
Paul
Reply from Jen McGurk, Home Manager at Acorn House Care CentreThank you so much for this lovely review, our residents and their families choices and views are important to us, and where we can make a positive change we always will. An excellent outcome of this meeting is that your father-in-law, is now chair of the gardening committee, and honestly to see his face, was amazing. As a home, we like to ensure that we are enabling our residents to do what they can when they want, as always it is an honour and pleasure to enhance our residents lives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A G (Son of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had the pleasure of engaging with my father's care by watching and observing such an excellent team, as my eyes have seen. Special praise to all and their guide, the manager. Please continue to excel at what you do! Bless you.
Reply from Jen McGurk, Home Manager at Acorn House Care CentreThank you for the lovely feedback, however I can see that there are some areas of improvement; as I always I have an open door policy, and would love for you to come and discuss the areas that you feel are not where they need to be. As a home we appreciate all feedback, positive and negative as this is how we grow and ensure that the care that we are providing is the best care possible so that not only the residents are happy, but also families and friends.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H N (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial contact with the management of Acorn House, we have been treated with great care and compassion. My mother was in significant distress after several falls and a hospital stay. Her health and well-being declined rapidly. The support from the team helped us to cope during this challenging
time. Constant reassurance and guidance made the transition from home to care for Mum and our family bearable. She is treated with dignity and compassion.
All staff take time to speak to us and always with a smile. Our comfort is also considered, and we are always asked if we need anything, even though they are busy caring for their residents.
Our concerns are addressed without hesitation. I cannot recommend this home highly enough. They have been the right people at the right time, I cannot thank them enough.
Reply from Jen McGurk, Home Manager at Acorn House Care CentreThank you for your feedback; it is an honour and a pleasure to care for all of our residents, we aim for Acorn House to be a home from home, where we all become one big family, putting care, dignity and love above everything
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter O (Son of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Acorn House is excellent, and so is the care. The place always has a good buzz to it, too. Loads of laughter. I submitted a positive review a year ago. Nothing has changed.
Reply from Jen McGurk, Home Manager at Acorn House Care CentreThank you for the positive feedback, we aim to create an environment that is fun, homely and stimulating. Our mission statement is "To be a positive inspiration and influence to the people we work with, live with and support".
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C T (Granddaughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandma has been at Acorn House she has really come out of her shell. At her old care home she would not leave her room now at acorn house she enjoys playing activities especially quizzes and doing her own cross words. She really is doing well, and it's so nice to see how much she has come
on. She's made some nice friends and has settled in so well. The staff treat her like there own grandma and it's amazing.
Reply from Jen McGurk, Home Manager at Acorn House Care CentreThank you for your lovely feedback, as always, my team and I are honoured to care for your wonderful grandmother, we are one big family, with so much passion and care for what we do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda T (Daughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husbands mother was in Acorn House 2 years ago. She was treated with kindness, respect and love. We knew it would be the best place for my father. They look after him and treat him with the same kindness, respect and love.
Reply from Jen McGurk, Home Manager at Acorn House Care CentreIt's heartwarming to know that you feel confident in our ability to provide the same kindness, respect, and love for your father. We strive to create a nurturing environment for all our residents, and your feedback means a lot to us. Thank you for trusting us with his care. The role all the staff play is an absolute privilege and honour.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill K (Sister of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic care home!
Such a warm welcoming place, always spotlessly clean.
All staff are extremely friendly and have given my brother the very best care possible.
My brother is so happy and settled at Acorn House, he enjoys helping staff around the home and joining in the many activities
during the day, he also thoroughly enjoys the days out with other residents and staff.
I would absolutely recommend this place to anybody.
As a family, we couldn't wish for my brother to reside anywhere else.
Reply from Jen, Home Manager at Acorn House Care CentreIt is our absolute pleasure to care for your brother, to continually engage him in activities, and to continue to support him with being independent and accessing everything he would access if he was living outside of the home. Acorn House is a home-from-home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J G (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father spent his last months at Acron House. I visited every few days to experience life there. He enjoyed the company of other residents but particularly the relationships with members of staff. He loved the friendly teasing and attention, which brought back the twinkle in his eye. I only ever heard
calm-voiced and gentle support being offered to residents even when situations were not easy. I felt that Dad was living among friends. Thank you so much.
Reply from Jen, Home Manager at Acorn House Care CentreIt has been an honour and a pleasure, caring for your father. At Acorn House we become one big family, all of the staff would like to thank you for giving us the opportunity to provide that care and support not only to your father but also to yourself and the wider family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stacey H (Daughter of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are outstanding, so caring, friendly and patient, food given is great, facilities are top standard, would recommend the house to others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter H (Son of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but positive and excellent things to say about the Acorn House staff. In all capacities be it management, admin, cleaners, staff involved in the preparation of food etc. A fantastic, caring and coordinated team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy I (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Acorn House for 4 years now. She was forced out of her previous care home during Covid due to our complaints over the lack of communication at the worst possible time and the lack of care that she was receiving. What a relief to have found Acorn House. Mum had become very
withdrawn, was always asleep and did not receive the level of personal hygiene care we expect at her previous home. We can't praise the staff at Acorn House enough. Mum is a different person, happy in her environment, nearly always smiling (she has her off days of course), and rarely asleep when we see her. There's always lots going on, all the staff make special effort on themed days, organise activities, parties etc and try their best to get all the residents involved. Mum has remained on the residential floor at Acorn (rather than dementia where she was previously) and that just goes to show that it is the way the staff look after her that has made all the difference. Thank you to all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian H (Husband of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care that comes with love and respect for every person who resides in their home, like their motto says they work in the resident's home. All of the staff show care and love for the residents above and beyond care. The feeling of a happy place to be is apparent when you walk through the door and all
the time you are there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J K (Nephew of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has been at Acorn House for over 2 years now. He has gone from strength to strength. They have helped him to improve and better his health.
The home has such a homely feel from the moment you walk through the front doors. It really does feel like home.
The staff are outstanding and are
constantly going above and beyond for all residents and their families.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynne N (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The support and care my mum receives is great. All staff are friendly, approachable and brilliant with Mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael B (Son of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and dad both spent the last few months of their lives at Acorn House. My dad was there first and due to the way he received the care, I moved my mum from another care home, after Dad's passing, into Acorn House. I cannot praise the management, care and kitchen staff enough. My parents were always
clean and well-dressed their rooms were always spotlessly clean and tidy. It was always a wonderful environment to be in when I went to visit. The kitchen staff went out of their way to chat to mum and dad and tried their best to give them the diet they wanted. It was always calm and homely. If ever I have to have care, I hope I end up somewhere like Acorn House. Thank you to everyone at Acorn Care Home, Blackburn, you are amazing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donna I (Daughter of Resident) published on 18 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted as always with the care my/our father receives from all the staff at Acorn House Care Centre. The staff also allow for his dementia personality for which we are extremely grateful. He is treated with dignity and says he's happy there.
(Special thanks to the cook, he loves her food).
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Audrey D (Daughter of Resident) published on 21 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were lucky to get a vacancy at Acorn House for Mum for when we wanted. They were quick to respond to my enquiry before they even knew the dates we wanted. They made the whole process easy. When I went to see the room I got the impression of a cheerful atmosphere throughout the whole place. Mum was
apprehensive as she had never done a respite stay anywhere. On the day I dropped Mum off, we went to her room. It was warm and cosy without being stifling hot and had ample storage. They took Mum for her lunch in the dining room and she settled immediately. Mum really enjoyed her stay and had settled, joining in, interacting, fully occupied. She enjoyed the morning 'pampering'. She would look forward to staying again if possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter P (Husband of Resident) published on 26 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is run to a high standard. Management and staff work hard to keep the home running smoothly in these hard times. Visitors and relatives are always greeted with a welcoming smile and always kept up to date with news and views of the home. Great job, well done.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S O (Daughter of Resident) published on 2 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think Acorn House is a lovely, clean and comfortable care home. The management staff are friendly and efficient. Mum is happy to stay there which makes my respite breaks far less stressful. I can leave her without having any worry and know she will be cared for. Mum mentioned that her bed was very
uncomfortable and she doesn't like the meals at lunchtime, otherwise no complaints.
Reply from Jackie Hirst, Marketing at Acorn House Care CentreThank you for your review, I would just like to address the comments raised regarding the menu. I am very sorry to hear your mum did not enjoy our lunchtime menu, our menus are decided by the residents who reside here at Acorn House, we hold regular resident meetings of which they can raise any issues or requests at that time. We can also offer alternatives on request and I can only apologise if this was not offered to you at the time of your mum's stay. I have introduced a daily menu into the home and I have now requested this be displayed in bedrooms and around the home for people to see. I would also like to apologise about your mum's bed, if I would have known at the time, I could have offered a more comfortable bed or mattress. I am very sorry if your mum was in any distress at night due to this. Thank you for your feedback, I am always looking to improve on our home. We will look forward to seeing you again in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Daughter of Resident) published on 27 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident of Acorn House for 6 years. She has always been treated with great respect, care, and dignity. I have found all staff to be friendly, approachable, and caring. The meals are all homecooked with fresh ingredients, and there is a varied menu, and individual needs catered
for. My mother has just celebrated her 104th birthday and I cannot thank the staff enough for all their care and attention.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.637)

Overview of Review Score

The Review Score of 9.6 (9.637) out of 10 for Acorn House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Acorn House Care Centre is calculated as follows: ( (131 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 164 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Acorn House Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (1)

Jennifer

Jennifer McGurk

Job Title: Home Manager

My name is Jennifer McGurk, and I have 26 years of experience in the health and social care field.


I’m deeply passionate about my role, believing everyone deserves excellent care. I strive to be the best I can be, not only for the residents I serve but also for my dedicated staff. Together, we create an environment where compassion and quality care thrive.

Frequently Asked Questions about Acorn House Care Centre

What types of Care is Acorn House Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Acorn House Care Centre have?

There are 32 Single Rooms.

What are the Facilities & Services at Acorn House Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Acorn House Care Centre to the centre of Blackburn?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn House Care Centre to verify any information. View our terms and conditions. Acorn House Care Centre has an Enhanced Service - more info.