Acorn House Care Centre

I cannot comment about hygiene facilities or H&S. Maybe the bedrooms could be more 'cosy' and some potholes have appeared in the parking area last winter. But - well done everyone!

( Manager not available, day off)

Provided and it looks scrumptious. Various activities are carried out through the day which the residents look forward to

Very very good! Staff perfect! 10/10. I visit my dad often and it is always flawless! Thank you.

Acorn House is a relaxing place, where the residents are well looked after and treated with respect and dignity. The staff are very attentive and appear to be well trained in the safety of the residents.

This place is extremely well run. A few minor problems because of my age. My teeth are old making chewing difficult. I can recommend living here very well.

Thank you so much for everything you do. It really means a lot by knowing mum has the very best of care and it really reassures the family to know she is doing so well and that she is safe.

The care home is very friendly, warm and welcoming. All the staff show that they are hard-working and caring, and make residents feel comfortable.

Paul

I have had the pleasure of engaging with my father's care by watching and observing such an excellent team, as my eyes have seen. Special praise to all and their guide, the manager. Please continue to excel at what you do! Bless you.

Our concerns are addressed without hesitation. I cannot recommend this home highly enough. They have been the right people at the right time, I cannot thank them enough.

The team at Acorn House is excellent, and so is the care. The place always has a good buzz to it, too. Loads of laughter. I submitted a positive review a year ago. Nothing has changed.

Since my grandma has been at Acorn House she has really come out of her shell. At her old care home she would not leave her room now at acorn house she enjoys playing activities especially quizzes and doing her own cross words. She really is doing well, and it's so nice to see how much she has come on. She's made some nice friends and has settled in so well. The staff treat her like there own grandma and it's amazing.

My husbands mother was in Acorn House 2 years ago. She was treated with kindness, respect and love. We knew it would be the best place for my father. They look after him and treat him with the same kindness, respect and love.

As a family, we couldn't wish for my brother to reside anywhere else.

My Father spent his last months at Acron House. I visited every few days to experience life there. He enjoyed the company of other residents but particularly the relationships with members of staff. He loved the friendly teasing and attention, which brought back the twinkle in his eye. I only ever heard calm-voiced and gentle support being offered to residents even when situations were not easy. I felt that Dad was living among friends. Thank you so much.

All staff are outstanding, so caring, friendly and patient, food given is great, facilities are top standard, would recommend the house to others.

I have nothing but positive and excellent things to say about the Acorn House staff. In all capacities be it management, admin, cleaners, staff involved in the preparation of food etc. A fantastic, caring and coordinated team.

Care that comes with love and respect for every person who resides in their home, like their motto says they work in the resident's home. All of the staff show care and love for the residents above and beyond care. The feeling of a happy place to be is apparent when you walk through the door and all the time you are there.

Mum has been a resident at Acorn House for 4 years now. She was forced out of her previous care home during Covid due to our complaints over the lack of communication at the worst possible time and the lack of care that she was receiving. What a relief to have found Acorn House. Mum had become very withdrawn, was always asleep and did not receive the level of personal hygiene care we expect at her previous home. We can't praise the staff at Acorn House enough. Mum is a different person, happy in her environment, nearly always smiling (she has her off days of course), and rarely asleep when we see her. There's always lots going on, all the staff make special effort on themed days, organise activities, parties etc and try their best to get all the residents involved. Mum has remained on the residential floor at Acorn (rather than dementia where she was previously) and that just goes to show that it is the way the staff look after her that has made all the difference. Thank you to all.