Acorn House Care Centre, Blackburn, Lancashire
Acorn House Care Centre, Blackburn, Lancashire
Acorn House Care Centre, Blackburn, Lancashire

Acorn House Care Home is a residential care service, offering elderly people with a number of sensitive needs an accommodation in which they can achieve a pleasing day-to-day life, while also providing dementia care where required.

The service is set up to achieve high care standards, is regularly reviewed and respected and open to new healthcare and product developments to extend capabilities for the sake of its residents.

An activities programme is very popular amongst residents, who have their personal freedoms respected in pursuing any other goals they wish.

Group: Countrywide Care Homes Ltd

Person in charge: Carol Waddicor (General Manager)

Local Authority / Social Services: Blackburn with Darwen Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 32

Rooms with ensuite WC: 32

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Acorn House Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 30 Oct 2017

We have one Residential Dementia care bed available in this caring, sort after carehome. Please contact the manager for more details

Reviews

8.9 Acorn House Care Centre has a Review Score of 8.9 (8.852)

The Review Score of 8.9 (maximum of 10) for Acorn House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Acorn House Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.883 for Acorn House Care Centre is calculated as follows: ( (108 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.969 Points relating to the number of positive Reviews for Acorn House Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 3 Reviews ÷ 6.4 Target = 0.469

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Acorn House Care Centre?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Acorn House Care Centre

  • Resident / Service User
    4
  • Daughter of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

Stayed for a month after my operation. Really enjoyed the stay, staff work hard and are always happy and willing to help with everything people my need. I would recommend to friends.

How likely would you be to recommend Acorn House Care Centre? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Staff excellent, very caring and attentive doing their best in a difficult job. Home clean, activities very good and plentiful. Food very good and adequate. Room good and comfortable. Made me feel very comfortable and went the extra mile.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is excellent. There are no negatives that I can see. Staff are very friendly, caring and as helpful as possible. Residents all seem happy and well cared for.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very thorough and informative review covering all aspects of mums care. I voiced concerns over eye tests/dentist these have been actioned promptly and relevant appointments made. I feel able to speak to staff about any issues at all, confident that action will be taken. Very helpful having a review so I can see how mum is doing.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Can't fault any aspect of mums care. She's content happy clean and well fed.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum was admitted to Acorn House in March 2016. Since being a resident Mum has received first rate care and attention and her quality of life so greatly improved.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I came to look around Acorn House, I didn't hesitate to come and stay here, everyone was welcoming. The home is very clean and organised. I like to put the music on and dance with the others that live here. I am enjoying staff and residents company. Nothing is ever too much for the staff. I also enjoy home-made cakes and biscuits with a cup of coffee.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the home very clean and comfortable. I enjoy joining the activities and get plenty of good food and drinks. Most days I have a good laugh. The staff help everybody.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As soon as we walked in the door we had a good feeling about Acorn House. We can visit anytime of day and the staff including management always make us feel welcome and are very helpful, easy to get along with and friendly. The home is very clean with pleasant rooms which have en suite toilet and wash basin. Activities are organised in the mornings and now and again there are trips out. The home also organise hairdresser, foot care etc. if needed. The food is very tasty and is well suited to the age group its providing for. Acorn House gives us great peace of mind.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot express just how fantastic Acorn House and all its staff are! This has been such a difficult year for us as a family, my dad moved into the home in January this year and it was one of the hardest decisions we have ever had to make. I have to say we were very dubious and very inexperienced with this as it isn't something we have ever had to deal with before, dad had always been very independent so when we were told he would not be able to live alone any longer we were completely at a loss! We searched high and low for the right place which was extremely difficult, I began to think that such a place didn't exist, we saw some real horror stories! We are from Leyland and dad was at first in a home near there until they told us that we had to find another place for him, they said they were'nt staff sufficient to cater for his needs, this was a big blow to us and so the search started again! I work in Blackburn and that's how I came across Acorn House, from the moment I stepped through the door I felt completely at ease, we turned up unannounced which was far from a problem to anyone there. We were shown around in great detail, nothing was too much trouble and that standard has never slipped once! We as a family are so happy that we found Acorn House, dad is so settled, so well looked after we just couldn't ask for better. I would highly recommend Acorn House to anyone, everything about this place is amazing especially the staff, they are truly special people and I personally cannot thank them enough for everything that they have done and continue to do for both my dad and our family. If you are looking for a care home for a dear relative then look no further, you will not find a better place than this.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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