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Acorn House Care Centre

Whalley New Road, Roe Lee, Blackburn, Lancashire BB1 9SP
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Absolutely fantastic care home! Such a warm welcoming place, always spotlessly clean.Jill K(Sister of Resident/Service User)
Acorn House Care Centre, Blackburn
The team at Acorn House is excellent, and so is the care.Peter O(Son of Resident/Service User)
Acorn House Care Centre, Blackburn
Always treated with respect. Very high standard of care. Staff are always professionalMandy H(Daughter of Resident/Service User)
Acorn House Care Centre, Blackburn

Acorn House Care Home is a residential care service, offering elderly people with a number of sensitive needs an accommodation in which they can achieve a pleasing day-to-day life, while also providing dementia care where required.

The service is set up to achieve high care standards, is regularly reviewed and respected and open to new healthcare and product developments to extend capabilities for the sake of its residents.

An activities programme is...  

Care Provided by Acorn House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150N/A
Residential Dementia CareFrom £1,250N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Acorn House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jennifer McGurk(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: -1

Room Information

  • Single Rooms (32)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Acorn House Care Centre Reviews (56)

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9.6

Acorn House Care Centre has a Review Score of 9.6 (9.577) out of 10, based on 13 reviews in the last 2 years. Over all time Acorn House Care Centre has 56 reviews.

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Review from Donna I (Daughter of Resident) published on 18 April 2022 Submitted via Postal Card
Overall Experience
We are delighted as always with the care my/our father receives from all the staff at Acorn House Care Centre. The staff also allow for his dementia personality for which we are extremely grateful. He is treated with dignity and says he's happy there.

(Special thanks to the cook, he loves her food).

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Review from Audrey D (Daughter of Resident) published on 21 February 2022 Submitted via Postal Card
Overall Experience

We were lucky to get a vacancy at Acorn House for Mum for when we wanted. They were quick to respond to my enquiry before they even knew the dates we wanted. They made the whole process easy. When I went to see the room I got the impression of a cheerful atmosphere throughout the whole place. Mum was apprehensive as she had never done a respite stay anywhere. On the day I dropped Mum off, we went to her room. It was warm and cosy without being stifling hot and had ample storage. They took Mum for her lunch in the dining room and she settled immediately. Mum really enjoyed her stay and had settled, joining in, interacting, fully occupied. She enjoyed the morning 'pampering'. She would look forward to staying again if possible.

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Review from Peter P (Husband of Resident) published on 26 January 2022 Submitted via Postal Card
Overall Experience

The home is run to a high standard. Management and staff work hard to keep the home running smoothly in these hard times. Visitors and relatives are always greeted with a welcoming smile and always kept up to date with news and views of the home. Great job, well done.

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Review from S O (Daughter of Resident) published on 2 December 2021 Submitted via Postal Card
Overall Experience

I think Acorn House is a lovely, clean and comfortable care home. The management staff are friendly and efficient. Mum is happy to stay there which makes my respite breaks far less stressful. I can leave her without having any worry and know she will be cared for. Mum mentioned that her bed was very uncomfortable and she doesn't like the meals at lunchtime, otherwise no complaints.

Reply from Jackie Hirst, Marketing at Acorn House Care Centre

Thank you for your review, I would just like to address the comments raised regarding the menu. I am very sorry to hear your mum did not enjoy our lunchtime menu, our menus are decided by the residents who reside here at Acorn House, we hold regular resident meetings of which they can raise any...  

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Review from J C (Daughter of Resident) published on 27 November 2021 Submitted via Postal Card
Overall Experience

My mother has been a resident of Acorn House for 6 years. She has always been treated with great respect, care, and dignity. I have found all staff to be friendly, approachable, and caring. The meals are all homecooked with fresh ingredients, and there is a varied menu, and individual needs catered for. My mother has just celebrated her 104th birthday and I cannot thank the staff enough for all their care and attention.

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Review from S S (Son of Resident) published on 25 March 2021 Submitted via Postal Card
Overall Experience

The staff at Acorn continue to do a sterling job with my now bedbound mother. Excellent all-round care means I have full confidence in my mum's wellbeing. Has been particularly helpful and proactive during the pandemic.

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Review from Mark O (Son of Resident) published on 20 January 2021 Submitted via Postal Card
Overall Experience

Very happy. Whenever we call our Dad is always dressed and smart. The staff are always helpful and friendly in what I imagine can be a very difficult job at times. I can't praise them enough. The food always looks good and is freshly cooked. Acorn House have helped my dad over the 3 years he has lived there and I will always be grateful for what they do.

Reply from Cherise Homer-Beck, Care Manager at Acorn House Care Centre

Thank you for your lovely review. It means so much to the staff to have their hard work and dedication recognised.

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Review from G B (Son of Resident) published on 16 December 2020 Submitted via Postal Card
Overall Experience

Under the lockdown circumstances, it is difficult to visit. She has only been in the home since July 2020, having said that the home has kept her very safe and free from Covid which is something in itself.

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Review from F L (Husband of Resident) published on 16 December 2020 Submitted via Postal Card
Overall Experience

Overall I feel my wife is in caring hands. Her looks and demeanour are usually good and although she cannot relate so to me seems to be reasonably content and happy with her surroundings. The staff are always attentive and caringly kind to her, even when my wife who has dementia is not in the friendliest of moods. It is satisfying to feel she is being well looked after.

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Review from N C (Son of Resident) published on 26 August 2020 Submitted via Postal Card
Overall Experience

In all aspects, care is excellent, caring and far beyond what we expected. Home is welcoming and clearly treats residents as individuals. They show patience, professionalism and a great deal of humanity and good humour. I have no faults that I can find. Apart from my handwriting obviously.

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Review from Tim W (Son of Resident) published on 23 July 2020 Submitted via Website
Overall Experience

My most recent visit was on the 16th July 2020 when I went to visit my Dad who has vascular brain disease. He has been in Acorn House Care Centre, Blackburn since before the COVID-19 lockdown at the end of February and his physical well being has improved dramatically since being looked after by the excellent staff and carers. My Dad was well turned out and had a tan from sitting in the garden at the home. His mental health has not deteriorated since being in the home at all but he is missing being able to go out and about, especially for lunches as that was something we did together every week. I can't thank the staff enough or praise them enough for all their hard work and thoughtfulness, especially during this pandemic. Thankfully, no-one in the home, staff or residents, have contracted COVID-19 because if the vigilance of the staff and the families.

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Review from Shaun W (Son of Resident) published on 16 July 2020 Submitted via Website
Overall Experience
My mum stayed here for almost two weeks for some respite care after experiencing a major depressive episode during the Covid-19 Pandemic. I will state to be fair that this was not the correct placement to meet her needs and was more the hospital discharge team wanting to free up a bed, which nowadays seems to be more important than the patient's needs.

Mum deteriorated after one and a half weeks. She was at the top of the building behind a key code lock on the stairs, she was with other clients with Dementia, definitely not the correct placement when you've scored as severe depression and anxiety. They had put Mum's purse in the medication safe and I was told they didn't know how much money was inside but it was "bulging". The money had not been counted and recorded by their staff, so we are unsure if she had more than the 54 pound that was in it when we picked it up. Mum ended up back in hospital and was severely dehydrated.

Reply from Jackie Hallewell, Marketing at Acorn House Care Centre
Thank you for your feedback and please be reassured that we use all comments to improve our Service. A full investigation has been carried out and we are more than happy to discuss this with you in person.

I would like to clarify the locked door you make reference to, is a door that opens...  

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Review from Helen S (Next of Kin) published on 23 September 2019 Submitted via Postal Card
Overall Experience

Staff seem extremely caring, food seems good. Doesn't smell like a lot of homes I have visited, seems extremely clean. Range of activities good, encouraging clients to go to the theatre and Blackpool lights.

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Review from Julie N (Daughter of Resident) published on 21 August 2019 Submitted via Postal Card
Overall Experience

Mum had a 2-week stay which was extremely satisfactory.

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Review from Karen A (Daughter of Resident) published on 7 February 2019 Submitted via Postal Card
Overall Experience
My dad stayed with you for a couple of weeks so that mum could have some much-needed respite. Thank you, she has been able to relax and re-energise. Dad was something of a reluctant guest but the staff have been patient and innovating providing a calendar to count down to going home day. He appears to have connected with some residents and staff despite his dementia. His room was pleasant and the home warm and welcoming.
Now that mum has got dad home and attended to him we assumed he would have soaked in a bubble bath a couple of times during his stay with you, at least! But now we aren't so sure he was even washed. His head smells sour and greasy and plaster on his foot is still there wrinkled and stuck with sock fluff.

Perhaps we didn't have enough discussion about personal care prior to his stay. This is just an observation.

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Review from Josie B (Daughter of Resident) published on 24 January 2019 Submitted via Postal Card
Overall Experience
My dad is happy at Acorn House. The staff are very approachable and understanding. The staff attend to all dads medical needs and contact the doctor when needed. Dad has fallen out of bed several times and we are waiting for equipment to attach to the bed.

Dad is happy at Acorn House and on occasions, the staff have gone beyond their duties to meet my dad's needs. I.e getting his Saturday newspaper taking him across the road.

Reply from Jackie Hallewell, Marketing at Acorn House Care Centre

Thank you for your kind review. As you are aware the equipment that was on order is already in situ but if you have any more problems, please do not hesitate to let me know.

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Review from Judith W (Relative of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience

Not much to say as I have no issues with my uncles care at Acorn House, he is well looked after. All the staff and management are fully cooperative!.

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Review from A M (Relative of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

I have visited Acorn House on several occasions to visit my mother-in-law and can only have the utmost praise and thanks for all the staff. I have been at mealtimes and the meals looked nice and the atmosphere and ambience within the home is lovely. Also, service users are treated with respect and dignity. Would recommend it to anyone.

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Review from Emily C (Granddaughter of Resident) published on 13 June 2018 Submitted via Postal Card
Overall Experience
I have experienced warmth and helpful advice from the staff at Acorn House. My grandad settled in really quite quickly. They are good at adapting to his different routines. I know that he gets up relatively late, however, when he goes down to the dining room at about 10 am, they seem to and have been very kind by asking what he wants for breakfast.
He enjoys the company of the staff and I know he appreciates this immensely. My grandad would soon complain if he wasn't happy so we know he is being well looked after.

Thank you all so much at Acorn House.

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Review from Rosemary S (Daughter-in-law of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

My father in law came to Acorn House in October. When he arrived he had not been taking his medication correctly (diabetic) and had not been eating properly hence an ulcer had developed on his heel. His temperament was not good either. Within a couple of months he had improved tremendously and now he is doing really well. Medically no ulcer or trace of, he is happy and content. This is down to the whole team at Acorn. He is fed wonderful meals with some treats made by the cook to suit his diabetes. The nursing and care staff are happy and will do what they can to please we are lucky to have them there.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Jennifer McGurk
Jennifer McGurkJob Title:Home Manager

My name is Jennifer McGurk, and I have 26 years of experience in the health and social care field.

I’m deeply passionate about my role, believing everyone deserves excellent care. I strive to be the best I can be, not only for the residents I serve but also for my dedicated staff. Together, we create an environment where compassion and quality care thrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn House Care Centre to verify any information. View our terms and conditions. Acorn House Care Centre has an Enhanced Service -more info.