Acorn House Care Centre

Whalley New Road, Roe Lee, Blackburn BB1 9SP
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9.8 51 Reviews
  • Acorn House Care Centre, Blackburn
Acorn House Care Home is a residential care service, offering elderly people with a number of sensitive needs an accommodation in which they can achieve a pleasing day-to-day life, while also providing dementia care where required.

The service is set up to achieve high care standards, is regularly reviewed and respected and open to new healthcare and product developments to extend capabilities for the sake of its residents.

An activities programme is very popular amongst residents, who have their personal freedoms respected in pursuing any other goals they wish.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1144
  • Self-Funded Residential Dementia Care: from £1144

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Acorn House Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jen McGurk (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Acorn House Care Centre Reviews (51)

9.8

Acorn House Care Centre has a Review Score of 9.8 (9.787) out of 10, based on 14 reviews in the last 2 years.
Over all time Acorn House Care Centre has 51 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Acorn House Care Centre
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Total of 51, showing 41-51
Review from Deborah D (Son of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This is our first time experiencing a care home environment, staff friendly. Only things would like to see is more activities for residents as feel at times my mum is bored and resorts to her room as nothing happening. Staff at times limited, at times need more. Would be nice for residents to receive
newsletters especially as staff seem to be changing etc.
Reply from Rebecca Balshaw, Manager at Acorn House Care Centre

There have been a few changes of recent times with the staff at Acorn House as stated in the review, from the manager to recruiting new staff in all departments. We have now recruited several new staff members to our team in all departments and they have just completed their induction training. With regards to the activities, we have had several meetings to discuss a new programme going forward with more choice of activities, 1-1 sessions and newsletters monthly. These newsletters will display events that took place throughout the month as well as provide information on staffing and upcoming events taking place. I appreciate your comments on the review and hope that going forward you see the improvements we are making to amend these issues, but if you have any problems please do not hesitate to see me at any time.

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Review from Stuart W (Son of Resident) published on 29 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was resident at Acorn House Blackburn from June 2015. Sadly Mum passed away on November 16th 2017 at Acorn House.
During her time at Acorn House she was extremely happy and had excellent care.
All aspects at Acorn were excellent from the weekly activities arranged by staff, cleanliness
of the home to the high quality of meals served.
All the above were well above expectations but most of all the Staff were very professional, loving, caring and treated Mum with greatest respect and dignity.


From the receptionist, care manager and all staff at every level they were simply superb.
During the last month of my Mums life, I cannot praise the whole of the staff highly enough, not only with the way they treated her during some difficult days but their attitude and friendship shown to my family. Again first class.


Please pass on our thanks to all at Acorn House.
I would have no hesitation in highly recommending Acorn House.


Thank you.

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Review from Dorothy G (Resident) published on 16 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stayed for a month after my operation. Really enjoyed the stay, staff work hard and are always happy and willing to help with everything people my need. I would recommend to friends.
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Review from Raymond (Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff excellent, very caring and attentive doing their best in a difficult job. Home clean, activities very good and plentiful. Food very good and adequate. Room good and comfortable. Made me feel very comfortable and went the extra mile.
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Review from Susan P (Friend of Resident) published on 5 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is excellent. There are no negatives that I can see. Staff are very friendly, caring and as helpful as possible. Residents all seem happy and well cared for.
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Review from Lisa R (Daughter of Resident) published on 26 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very thorough and informative review covering all aspects of mums care. I voiced concerns over eye tests/dentist these have been actioned promptly and relevant appointments made. I feel able to speak to staff about any issues at all, confident that action will be taken. Very helpful having a review
so I can see how mum is doing.
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Review from Brian S (Son of Resident) published on 23 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't fault any aspect of mums care. She's content happy clean and well fed.
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Review from Lauinia H (Resident) published on 6 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I came to look around Acorn House, I didn't hesitate to come and stay here, everyone was welcoming. The home is very clean and organised. I like to put the music on and dance with the others that live here. I am enjoying staff and residents company. Nothing is ever too much for the staff. I also
enjoy home-made cakes and biscuits with a cup of coffee.
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Review from Margaret C (Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home very clean and comfortable. I enjoy joining the activities and get plenty of good food and drinks. Most days I have a good laugh. The staff help everybody.
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Review from Kay (Daughter-in-law of Resident) published on 26 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as we walked in the door we had a good feeling about Acorn House. We can visit anytime of day and the staff including management always make us feel welcome and are very helpful, easy to get along with and friendly. The home is very clean with pleasant rooms which have en suite toilet and wash
basin. Activities are organised in the mornings and now and again there are trips out. The home also organise hairdresser, foot care etc. if needed. The food is very tasty and is well suited to the age group its providing for. Acorn House gives us great peace of mind.
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Review from Julie B (Daughter of Resident) published on 23 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express just how fantastic Acorn House and all its staff are! This has been such a difficult year for us as a family, my dad moved into the home in January this year and it was one of the hardest decisions we have ever had to make. I have to say we were very dubious and very inexperienced
with this as it isn't something we have ever had to deal with before, dad had always been very independent so when we were told he would not be able to live alone any longer we were completely at a loss! We searched high and low for the right place which was extremely difficult, I began to think that such a place didn't exist, we saw some real horror stories! We are from Leyland and dad was at first in a home near there until they told us that we had to find another place for him, they said they were'nt staff sufficient to cater for his needs, this was a big blow to us and so the search started again! I work in Blackburn and that's how I came across Acorn House, from the moment I stepped through the door I felt completely at ease, we turned up unannounced which was far from a problem to anyone there. We were shown around in great detail, nothing was too much trouble and that standard has never slipped once! We as a family are so happy that we found Acorn House, dad is so settled, so well looked after we just couldn't ask for better. I would highly recommend Acorn House to anyone, everything about this place is amazing especially the staff, they are truly special people and I personally cannot thank them enough for everything that they have done and continue to do for both my dad and our family. If you are looking for a care home for a dear relative then look no further, you will not find a better place than this.
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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Acorn House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Acorn House Care Centre is calculated as follows: ( (131 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 164 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Acorn House Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Jennifer

Jennifer McGurk

Job Title: Home Manager

My name is Jennifer McGurk, and I have 26 years of experience in the health and social care field.


I’m deeply passionate about my role, believing everyone deserves excellent care. I strive to be the best I can be, not only for the residents I serve but also for my dedicated staff. Together, we create an environment where compassion and quality care thrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn House Care Centre to verify any information. View our terms and conditions. Acorn House Care Centre has an Enhanced Service - more info.