Royal Court Care Home

22 Royal Court, Hoyland, Barnsley S74 9RP
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9.2 32 Reviews
  • Royal Court Care Home, Barnsley
Royal Court Care Home, located in Barnsley, offers a warm and welcoming environment for its residents. With a capacity to accommodate 44 individuals, each resident enjoys the comfort and privacy of their own en-suite bedroom.

The care home provides a range of facilities to meet the diverse needs of its residents, including communal areas for socialising and activities, beautifully landscaped areas for relaxation and outdoor enjoyment, a dining area serving nutritious meals. The professional and compassionate staff at Royal Court Care Home are committed to providing personalised care and support to ensure the well-being and comfort of all residents.

Long-term needs are incorporated with person-centred methods, while the home also reaches out to the needs of the local community by offering respite care and a day centre service.
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Care Provided by Royal Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Royal Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Royal Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Healthmade Ltd

Person in charge

  • Louise Walton (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • NHS Emergency referalls accepted
  • Ages from 18 to 105

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Parking

  • Ample parking available on site.

Royal Court Care Home Reviews (32)

9.2

Royal Court Care Home has a Review Score of 9.2 (9.200) out of 10, based on 16 reviews in the last 2 years.
Over all time Royal Court Care Home has 32 reviews.

Overall Experience
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Date Published
  • 32
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Reviewer Connection to Royal Court Care Home
  • 11
  • 3
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  • 1
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Total of 32, showing 21-32
Review from Andrew A (Son of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for one year now and we have never doubted that she us being well cared for in every way. She is happy, clean and well-dressed every time we visit. The staff are always polite and professional. Mum's room can be checked anytime and it is always clean and tidy.
Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Thank you kindly for your valuable feedback! We are delighted to hear your mum is happy, it means a lot to us.

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Review from I J (Daughter of Resident) published on 22 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were invited to the Christmas Party at Royal Court on Thursday 15 December. It was lovely to see Mum with the other residents and staff together. It was a very pleasant 2 hours with Mum joining in and singing along to the very capable singer. The buffet and drinks were most enjoyable Mum had her
fill. Overall a great time a so lovely to see Mum singing and joining in.
Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Thank you for your valuable feedback! We appreciate the positive review and are happy to hear that you enjoyed our Christmas Party and had a lovely time with your mum. It is our pleasure to look after her.

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Review from Charles S (Brother of Resident) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was moved into Royal Court in Hoyland following hospital spells and care at home, sadly my brother passed away whilst in the care of Royal Court.
The love, care, compassion and professionalism that was shown to my brother and myself during the four days and nights was outstanding and perfect,
the staff are truly angels in uniform
Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Thank you so much for your lovely words about our team at Royal Court they are very much appreciated. My condolences to you on the very sad loss of your brother.

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Review from Joan R (Wife of Resident) published on 27 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
While my husband was a resident in Royal Court he was in very capable hands. He really got to know his carers and had many happy moments with them. After spending a few years having respite care with them he was very happy to spend most of his remaining time at Royal Court and I was comforted in knowing
he was happy there. I cannot praise the staff enough for their care of my husband.
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Review from Brenda R (Daughter of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had an enjoyable afternoon in the garden having a sing-along, entertainment very good. Mum is happy and well looked after. Thank you everybody for looking after Mum.
Reply from Naomi Roberts, Manager at Royal Court Care Home

Thank you for your kind words and we are very glad you enjoyed our afternoon of entertainment.

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Review from S F (Granddaughter of Resident) published on 9 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Was lovely to see my grandma in the pod. She said the food is very good, especially the bacon sandwiches for breakfast. The staff were really nice. One particular lady was lovely and really helpful. Thank you for looking after my grandma so well.
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Review from Diane A (Daughter of Resident) published on 9 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for 3 years and the care she has received has been excellent. She has dementia and has received good care whilst her health has declined.
During the pandemic, it was good to know that she was well looked after while I could not visit. A big thanks to all the staff.
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Review from Stephen A (Son-in-law of Resident) published on 9 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in the home for 3 years, she has dementia which has gradually got worse. The staff have been excellent in the difficult role of caring for her needs. The home has kept us well informed and coped well during the pandemic which has been difficult for us all.
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Review from J A (Daughter of Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was admitted to Royal Court at the beginning of the Coronavirus, unfortunately, she was placed here to prevent hospital admission after having a fall. This was very upsetting for the family as not only was she admitted on her own, we were not allowed to see her due to government guidelines. Needless
to say, she has been well cared for, her spirits remain high. Family and mum have been very confident she has been able to settle well in an attentive environment. All help adhered to for all communications in these difficult times.
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Review from Claire S (Granddaughter of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
A previous issue was caused by a change in management and reflected the fact that communication with relatives was non-existent. Recent changes have been made, and those who were proving difficult to work with are no longer there! I was invited into the care home by the current manager. I visited today
and I felt comfortable discussing previous issues with the manager, she listened and we both agree things in the past should have been handled differently. Visits are now taking place in a well-designed visiting pod. My gran has always been complimentary of staff who look after her very well, she's very keen on the food, stating the chef is great! She loves her cooked breakfast. Following the recent management change, I would have no hesitation recommending this care home to anyone. Thank you to the new manager and the team.
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Review from Nicholas A (Nephew of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two elderly aunts resided at Royal Court from January 2020. The care was excellent, even when covid hit in March I still saw them through closed windows but this reassured me that they were happy and well cared for. The pandemic hit everyone hard and more so the elderly in care homes. We understood
the safety of staff and residents was the priority. I totally appreciated the decisions made. I know the home is currently under new ownership and in the process of refurbishment and I know the home and staff make it possible for video calls to the residents. The care has always been outstanding all residents are offered the chance to join in at cards, domino's and looking at old family photos. All staff are dedicated to their work and it shows. I wouldn't hesitate at my decision, if I had to make it again I would choose Royal Court.
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Review from William O (Great-grandson of Resident) published on 10 February 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
This care home over the COVID period has been extremely unhelpful and unprofessional. At the start, there were limited visits through open windows which is completely adequate due to the circumstances, however a pod to see residents was promised 6 months ago and has never been delivered. Now visits
have been completely stopped even through an open window and we the family have no way to contact our relatives at all for the next 3 months, there is no Facetime or Skype call options and this is against the government guidelines for a care facility and in my opinion, is frankly immoral to rob family's of any precious time they could share with older relatives especially given the circumstances. The staff have been less than helpful and in some cases extremely difficult and not understanding about issues we raised, please do not send your relatives here as their CGC rating suggests they are completely inadequate at their jobs.
Reply from Lynn Fearn, Managing Director at Royal Court Care Home

We are sorry that your experience of the service has not met your expectations.
To ensure that we keep our residents and staff safe we have taken steps to reduce footfall into Royal Court. We appreciate that the restrictions on visiting are frustrating, they are, however, a vital part of our infection control strategy.
Following a recent visit by CQC, in her feedback, the Inspector said that the home was clean, staff were wearing PPE in line with government guidance, feedback from relatives was very positive and that staff support people to keep in touch with family and friends through video and phone calls and closed window visits and via social media.
The team continue to work tirelessly to ensure our residents and their families are fully supported at this time. We look forward to the time when it will be safe to remove current visiting restrictions.

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Current Review Score: 9.2 (9.200)

Overview of Review Score

The Review Score of 9.2 (9.200) out of 10 for Royal Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.200 for Royal Court Care Home is calculated as follows: ( (119 Excellents x 5) + (39 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (23 Very Poors x 1) ) ÷ 190 Ratings = 4.2
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Royal Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (5)

Louise

Louise Walton

Job Title: Registered Manager

Louise started her journey as the manager of Royal Court this year and she takes pride in leading a care team providing a very high quality of care for the residents.


Louise and the team are always encouraging the residents to maintain the lifestyles they are used to whilst maintaining a safe environment for them to live in.


Offering the residents and their families the support they need, encouragement and companionship in all aspects of their lives is something that comes very naturally to her.


Louise's passion is person-centred care and she truly believes in the values of compassion, doing what we can do for others and kindness. She loves to see the residents happy, engaged in all sorts of activities and having the best time of their lives whilst in our care.


The team under Louise's guidance is fully committed to embedding the core principles of care, compassion, integrity and empathy at Royal Court.


Our door is always open, please come and meet us all.

Linda

Linda

Job Title: Administrator

To support the home and management with clerical support and duties.

Andrew

Andrew

Job Title: Maintenance/Estates Manager

Oversees a business' maintenance tasks, including the upkeep of offices, buildings and grounds.

Nadine

Nadine

Job Title: Senior care assistant

Assisting with individuals' care, including personal care. Participating in the development and implementation of support plans. Assisting the people we support with household activities. Ordering, receiving, storing and administering medication to the people we support.

Michelle

Michelle

Job Title: Admin assistant/senior care assistant

Supporting the management and administration team with clerical support and
Assisting with individuals' care, including personal care. Participating in the development and implementation of support plans. Assisting the people we support with household activities. Ordering, receiving, storing and administering medication to the people we support.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Court Care Home to verify any information. View our terms and conditions. Royal Court Care Home has an Enhanced Service - more info.