






Clarence House is a charming property that is also versatile to a wide range of personal care needs.
Providing skilled care, Clarence House offers a fulfilling lifestyle, with highly qualified nurses and carers supporting personal choices as well as a dedicated Activity Co-ordinator to facilitate meaningful activities and a number of additional features, such as a hair and beauty salon, a choice of comfortable lounges and in-house entertainments.
All single bedrooms are...
Care Provided by Clarence House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Clarence House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Crown Care
- Private Owned
Person in charge
- Zoe Elliott(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2001
- Number of floors: 3
Room Information
- Single Rooms (78)
Parking
- Car parking facilities at the back of the home and to the side.
Clarence House Care Home Reviews (61)
Clarence House Care Home has a Review Score of 9.5 (9.497) out of 10, based on 17 reviews in the last 2 years.
Over all time Clarence House Care Home has 61 reviews.
My mum was in Clarence House Care Home until her passing earlier this month. Words cannot express how wonderful the staff were. And the wonder carers, who to them nothing was too much trouble! Every time you visited all the residents were being engaged in activities such as dancing or games.
All the staff are caring and cheerful, keep me informed with Mum's progress, answer all my questions and reassure my concerns.
Best of all my mum seems settled.
It's been convenient for myself to see my husband as the home is only down the road. It's early so far however, I found all the staff to be very helpful and have looked after my husband well. The food has been nice and overall I have had a positive experience.
Nothing is too much trouble, they’re all friendly, kind and as well as settling Gran’s reservations they also settled ours. A big thank you to all staff - your support has been very much appreciated during a challenging time!
My husband has been in Clarence House Care Home for a short while. Overall, staff are very friendly and helpful. Food also looks very good and he looks well cared for and looked after and seems to be enjoying his stay at Clarence House.
Clarence House Care Home is a very warm and welcoming care home with helpful staff. Staff are willing to go out of their way to help with any questions and facilitate. Thank you for your warmth and care. It would be good to see more news on all the lovely things happening.
My mum went into Clarence House Care Home after having a serious stroke. The staff there have been fantastic, always making sure my mum is happy and settled. Her room is always nice and clean and the cleaners always have a chat with her when cleaning her room. The home itself is beautiful and welcoming. I would recommend Clarence House to anyone who is having to put a loved one in a home, knowing they will be well looked after.
Everyone was very friendly and thoughtful. Every care was put in place for safety and I know my husband was happy and well cared for.
Mum's transition into care was emotionally difficult for both her and the family, however, the team at Clarence House have been thoughtful, caring and considerate during this time and since. Mum now seems settled, and looks well cared for and after seeing the team in action I know she is safe and well looked after. Nothing is too much trouble, they help mum with her mobile phone when needed, they answer any questions we have promptly and keep us updated as and when needed. It's a great relief for the family that Mum is in Clarence House. A big thank you to all the team for giving Mum the care she needs, you are very much appreciated.
Mum went to Clarence House during the covid pandemic so visiting has been difficult. A few nice touches on admission being informed mum had arrived and later the same evening to say she had settled were greatly appreciated. The staff have always been available to answer my numerous questions and offer reassurance. They have assisted her to contact us via her mobile phone and facilitated window visits.
In the last few weeks, I have been able to actually be in the same room with Mum and I’ve had three lovely visits. She looks very well cared for, without a hairdresser they have made a lovely effort with her hair and her skin looks to be in very good condition. She has also being on good form on these visits and seems to be happy as well – I too am very happy with the care Clarence House has been giving to my mum. A year down the line, she seems on far better form that she did in her previous care home.
A huge thank you to all the staff.
Can’t do enough to help.
Local care staff who are very caring towards each resident.
Father-in-law has been well looked after even though he is newly admitted.
This was also the case over the last year while we had the pandemic. Although I could only see her through a glass window I could see she was safe, healthy and well cared for. I was never overly worried about her.
When I look back, this says so much about the carers and staff. They have been wonderful. I can’t praise them enough. Caring is difficult at the best of times but with the pandemic so much harder for everyone.
Two weeks ago I saw my mum face to face. It was lovely to actually be with her and hold her hands and I could see she was as well as I thought she would be.
I would like to say a huge thank you to everyone at Clarence House not only for looking after my mum but for the care and kindness shown to everyone there. They are in safe hands.
I went to visit my aunt in the visiting pod. This was well organised by an appointment system. The pod is very clean, staff are very accommodating and brought my aunt to the closed door. In the circumstances, this is well done. Let us hope we can get back to some normality soon and enjoy visits and coffee mornings as before. Well done 'Team Clarence'.
A welcoming care home with caring staff and efficient management would recommend.
Keep up the good work and service you provide.
Home from home.
Nice clean home. Visitors welcomed. Drinks bar for visitors who can enjoy chatting to residents in comfortable surroundings which make it feel like home.
They did care too, each member of staff considered my grandad a friend. They looked after him like he was a member of their family.
I can’t thank the team enough for welcoming him in.
Clarence house looked after my Grandad for a short period of time at the end of his life, they always made sure he was provided with the utmost dignity and cared for him the same way I would. My grandad was a fussy eater and would only eat pudding but they were amazing and always catered to this, they went above and beyond. Some of the staff were so caring and put us at ease when we had to go, the nurses did all they could to make sure his last moments were comfortable and dignified. Thank you all for the care you gave, it is much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 July 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Clarence House Care Home.
There are no upcoming events for Clarence House Care Home.
Awards / Recognitions (5)
- 28 Feb 2023Recipient: Crown Care
- 30 Jun 2022Recipient: Crown Care
- 30 Jun 2021Recipient: Crown Care
Accreditations
There are no accreditations posted yet for Clarence House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clarence House Care Home to verify any information. View our terms and conditions. Clarence House Care Home has an Enhanced Service -more info.