Rowena House

Old Road, Conisbrough, Doncaster DN12 3LX
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9.7 63 Reviews
  • Rowena House, Doncaster
Rowena House is committed to a dignified lifestyle for all adults with care needs, making the most of a homely environment and team of skilled individuals.

Professionals respect their residents' privacy and keep them informed, understanding that a sense of worth and purpose contributes to their overall well-being.

The provider is well-versed in the challenges of dementia care and innovate ways that adults can be supported.
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Care Provided by Rowena House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1035 – £1166
  • Self-Funded Residential Dementia Care: £1035 – £1166
  • RESPITE Self-Funded Residential Care: £1135 – £1266
  • RESPITE Self-Funded Residential Dementia Care: £1135 – £1266

These prices are only a guideline, please contact Rowena House to find out the exact price for your requirements.

Contact Rowena House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rowena House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Vickie Walker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Rowena House Reviews (63)

9.7

Rowena House has a Review Score of 9.7 (9.688) out of 10, based on 16 reviews in the last 2 years.
Over all time Rowena House has 63 reviews.

Overall Experience
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Reviewer Connection to Rowena House
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Total of 63, showing 41-60
Review from S D (Daughter-in-law of Resident) published on 2 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are generally very welcoming and willing and happy to speak to visitors. Seem to interact well with residents during family visits. Not enough information regarding activities given to family, maybe a month or bi-monthly newsletter keeping families up to date with these things could be an idea.
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Review from C P (Granddaughter of Resident) published on 25 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has recently moved into Rowena House, and although we are going through a difficult time during this pandemic, we have been made welcome, and our minds have been put at ease. The manager and the staff have made me, my family and my nan change our views on care homes during this pandemic. The
manager is very attentive and is more than happy to answer any questions I've had to ask when I call. We understand, as a family, that it is very difficult to have a cuddle with my nan, and we enjoy our pod visits and our FaceTime calls. I would like to thank every single staff member at Rowena House.
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Review from M D (Wife of Resident) published on 11 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband suffers from Parkinson's, dementia and diabetes as well as other things. I have always found the staff good and caring. They are always kind and helpful.
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Review from Catherine J (Daughter of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother went into Rowena House in March 2020 we were very worried about her physical health. Since she has been there she has been looked after extremely well, has a lovely room, is eating regularly and has begun to socialise again. I cannot speak highly enough of the staff, they are fantastic
to all the residents, being unfailingly kind and helpful and going above and beyond a usual carer/resident relationship as they create a happy family atmosphere.
The day my mother went to Rowena House was the day lockdown started and this obviously posed difficulties for her and for the care home, but there has been special care during this time when residents have been isolated from their families and the staff are excellent at keeping families up-to-date about their loved ones.
We visited 5 care homes when looking for one for my mother and we knew instantly when we visited Rowena House that it “felt right” - we were correct as it is a lovely environment where she is happy and thriving.
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Review from Josie W (Daughter of Resident) published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before Mum came into Rowena she was getting very depressed, eating very little, sleeping until late afternoon and very immobile. Since coming into Rowena, she has become a different person. Her walking has improved a lot, she has lots of friends there who she interacts with, she's eating three meals
a day and the staff are absolutely brilliant, nothing is too much trouble. She has got a new lease of life.
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Review from Susan E (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always know my Mum is well looked after by the staff and I am informed straight away of any changes regarding my Mum's health of care.
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Review from B P (Son of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff know my mother and her needs well and respond attentively. She has home cooked meals and has been able to maintain a good balanced diet. She has made some good friends since moving here.
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Review from Christine S (Daughter of Resident) published on 30 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mother receives.
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Review from Margaret C (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found all staff very polite and helpful, also caring and friendly, can talk to them if there's anything you need help with.
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Review from Nina L (Granddaughter of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't live near to the care home so only got a chance to visit once or twice over the past four months. Nan seemed happy and content when I visited her for her birthday.
She was less agitated and was praising the care home and the staff.
She mostly enjoys having a cigarette, so being allowed them
makes her happy and less anxious.
I noticed a massive difference in her.
Very good.
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Review from Teresa G (Daughter of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is in Rowena House, Conisbrough. I visit most days and feel the care home has a very friendly feel about it.
Mum has settled in really well and has said on many occasions she wishes she had gone in earlier.
The staff are amazing and treat residents with the respect and dignity they deserve.
Mum
still has a wicked sense of humour at times and enjoys a laugh and banter with the staff.
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Review from Catherine E (Resident) assisted by family/friend published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter arranged for me to reside here at Rowena. I didn't think I would like it. It took me a couple of weeks to settle in and now I love it here. I can have a laugh and a bit of fun with the staff and I feel very well looked after and very safe as I don't like the dark and was frightened of living
by myself.
I have a lovely room with all my photos and a large TV.
The staff are lovely and allow me to smoke outside.
The food is lovely and my daughter takes me out.
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Review from S G (Granddaughter of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nana has been in Rowena since July this year. I visit most weeks with my stepdaughter who is two years of age.
Nana loves children and it's nice to see her happy.
Nana has a good relationship with the staff and is happy and content. She always takes me to see her room and is proud of her own space.
Nana is happy and well cared for, which makes me very happy - as my mum was looking after her but could no longer manage.
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Review from C M (Friend of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am the next door neighbour of a resident at Rowena House. I have known and lived next to her for 35 years. I watched her deteriorate over the last 5 years or so.
She would go out looking for kids (her grandkids who are now grown up) at all times of the day and night. I have visited her three or four
times and can't believe the change in her or how nice the home is.
I enjoy seeing her relate to staff in a comfortable manner. She looks better than she has for years.
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Review from Jayne R (Friend of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
With so much bad press on the television and in newspapers I felt a little frightened on my first visit to Rowena (my own Gran had been in a home, which I really disliked). From stepping through the door I knew straight away it was a lovely place. All the staff were smiling, some were singing. Residents
looked happy and cared for. My friend, who doesn't mix very well looked happy and relaxed. She constantly spoke of the staff in a good way. Was fabulous watching her so happy and content.
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Review from Ruth E (Granddaughter of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and caring, always making the service user happy and getting them involved in different activities.
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Review from Mandy T (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only just moved in and we are very happy wit everything. The home and staff are excellent.
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Review from Anglea T (Regular Volunteer) published on 9 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and friendly, always polite, know the residents really well, meals are excellent, very homely.
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Review from Barbara F (Friend of Resident) published on 9 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find everything at Rowena House is everything my friend who resides there needs. The staff are very helpful and caring, making sure clients are okay. I visit most days of the week and have not been able to fault or complain about anything.
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Review from J O (Daughter of Resident) published on 4 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy at Rowena House. The carers and staff are all friendly and caring and the food is good and everything is neat and clean.
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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Rowena House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.688 for Rowena House is calculated as follows: ( (161 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 192 Ratings = 4.688
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rowena House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (6)

Vickie

Vickie Walker

Job Title: Home Manager Joined: 2022

Hi, my name is Vickie, I have worked in care for just over 20 years, I first started in care after caring for my Nan, after she had passed away I realised not everyone was in a position to care for their loved ones and I wanted them to feel reassured that I would look after them like I looked after my Nan.


I have three children, twin boys now 29, and a daughter now 19, and four grandsons, who are the lights of my life, I even delivered one of them, (so I could be a midwife too).


My hobbies are reading, days in the countryside relaxing, and spending time with my grandsons and family.


I have been with Runwood for nearly two years, and I love the family feel of Rowena House.

Kari

Kari Parkes

Job Title: Care Assistant Joined: 2021

Hello, I'm Kari, a dedicated Care Assistant at Rowena House, where I've been making a difference in people's lives for the past two and a half years. Helping others is not just my job—it's my passion, which is why I truly enjoy what I do.


I hold a degree in Humanities, which has deepened my understanding of people and cultures, enriching my work and personal life.


Affectionately known as "Dora the Explorer," I have a love for adventure and discovery. In my free time, you'll often find me walking dogs, exploring the countryside, or venturing into the breathtaking landscapes of the Peak District.


Every day is an opportunity to learn, grow, and connect, both in my career and in my explorations!

Natalie

Natalie Manchester

Job Title: Housekeeper Joined: 2021

Hi, I'm Natalie! For the past three years, I’ve been the dedicated Housekeeper at Rowena House, where I’ve taken pride in creating a warm and welcoming environment for both residents and visitors. My role brings its share of daily challenges, but it also offers the joy of engaging with our incredible residents, whose stories and smiles make every day worthwhile.


I’m proud to have been recognised as the IPC (Infection Prevention and Control) champion by the local authority for two consecutive years—a testament to my commitment to maintaining high standards. Beyond my work, I’m known for my knack for faffing, titivating, and decorating, adding a touch of flair to every corner of the house.


Fun fact: I can speak in an impressively deep voice, which never fails to surprise and entertain those around me!


Let’s make every day a little brighter together.

Debbie

Debbie Richardson

Job Title: Care Team Leader Joined: 2022

Hi, I’m Debbie! I’ve been working at Rowena House for 2 years as a Care Team Leader, and I love what I do—caring for our wonderful residents brings me so much joy.


I’m proud to hold an NVQ Level 3 qualification, and I’m even prouder to say that I’ve recently become a grandma—a role I’m embracing with all my heart!


When I’m not at work, you might find me pulling a cheeky prank or just chilling and enjoying some downtime. Life’s about balance, laughter, and love, and I try to bring a little bit of all three to everything I do.

Tammy

Tammy Bradshaw

Job Title: Domestic Assistant Joined: 2015

I am a Domestic Assistant at Rowena House, where I have had the pleasure of working for nearly 3 years. I truly enjoy being part of such a supportive team and working alongside a wonderful group of staff. Becoming a mum has been both an incredible achievement and a rewarding experience that has shaped my life in many ways. In my free time, I love reading, telling jokes, and spending quality time with my little one.

Caroline

Caroline Pendlebry

Job Title: Care Assistant Joined: 2022

Hi, I'm Caroline! I've been a dedicated Care Assistant at Rowena House for two years. Every day brings something new, and I absolutely love the variety that comes with helping our residents and seeing them smile. It's truly rewarding to make a difference in their lives.


Becoming a grandma has been my biggest achievement, and it's a joy that fills my heart with love and laughter. I’m always smiling and try to find humour in the little things, which keeps me energised and positive. Outside of work, I’m a huge football fan, especially when it comes to Liverpool. You'll often find me cheering them on!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rowena House to verify any information. View our terms and conditions. Rowena House has an Enhanced Service - more info.