
When you enter the building it is very much like walking into a hotel.Jeff C(Son of Resident/Service User)

The activities are wonderful and varied, and from my experience, the best I've seen in the areaClaire H(Daughter of Resident/Service User)

staff in all areas go above and beyond and truly show love , kindness and excellent careHelen J(Daughter of Resident/Service User)

When you enter the building it is very much like walking into a hotel.Jeff C(Son of Resident/Service User)

The activities are wonderful and varied, and from my experience, the best I've seen in the areaClaire H(Daughter of Resident/Service User)

staff in all areas go above and beyond and truly show love , kindness and excellent careHelen J(Daughter of Resident/Service User)

Springbank Care Home is a small, family-run residence in the town of Silsden, offering a more intimate setting for up to 40 residents. Reopened by Steven Spellman after a careful refurbishment, the home has a quiet, personal feel that avoids the atmosphere of a larger care home. The team at Springbank aims to treat every resident as an extension of their own family, ensuring that the care provided is as...
Care Provided by Springbank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Accept all forms of funding towards your weekly fee.
The price(s) shown are provided by the care home. Contact Springbank Care Home for full pricing details and T&Cs.
Contact Springbank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Spellman Care
- Private Owned
Person in charge
- Lisa Pickles (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (40)
Visiting
- Visitors welcome at any time.
Parking
- Parking is available on-site.
Springbank Care Home Reviews (50)
Springbank Care Home has a Review Score of 9.7 (9.682) out of 10, based on 13 reviews in the last 2 years.
Over all time Springbank Care Home has 50 reviews.
My 94-year-old mum came to Springbank Care Home from the hospital after a fracture initially for respite. The home has a lovely atmosphere, the staff are welcoming and cheerful (we are always greeted with a smile) and have helped her to become mobile again. With their encouragement, she goes to the dining room for meals and joins in the many activities on offer in the home and even down to the local chapel hall for bingo! All the staff from carers, kitchen, laundry and management are very approachable and any queries are quickly dealt with and we are kept informed. Mum's room is always clean and warm.
Meals are provided at regular times with a tea/coffee break being given mid-morning and afternoon.
My partner likes the food that is offered by an extremely good chef. Residents are asked every day to select their breakfast, lunch and a choice from a menu they are helped to choose from.
Yes, I would certainly recommend Springbank not only to those relatives who now find their loved one cannot care for themselves at home but also to those poor family members with dementia or Alzheimer’s.
Very good, tailored personal care, promoting independence with unobtrusive supervision. Regular reviews give families and residents time to reflect on care. Urgent issues are handled well, communication is excellent between staff and family.
The activities are wonderful and varied, and from my experience, the best I've seen in the area.
Full assessment on arrival gave staff a good picture of his life and interests. The visiting entertainment is fantastic and varied!
I noticed how sensitive they were to Dad and me, staff always cared with respect and dignity. I always felt welcomed and valued. All staff who came into his room were cheerful and engaged in conversation.
The building is immaculately clean and the food is outstanding. Excellent management that invests in progressive staff training and recruitment.
Well done!
Mum chose to stay at the home, having visited friends here in times past, and I could understand why, as the facilities for residents and families are outstanding. As a family, we appreciated the kitchen facilities we could use 24 hours a day and the resident's lounge that we could use for that little bit of quiet space, which we very much needed.
The care team was incredibly responsive to Mum's needs and worked tirelessly to keep her safe and as comfortable as possible. At times it felt as if Mum was the only resident there and was receiving one-on-one care, but this care extended across the entire home and to all residents. For this, the Springbank team should be very proud of themselves and for what they achieve on a daily basis. Thank you for everything you do.
My mother has been a resident at Springbank in Silsden since August 2022 and has been treated extremely well. Her age is 96 and has dementia. Care at home was becoming unsafe and this care home is wonderful. The level of care, attention especially in respect of personality and character and comfort is excellent. The staff are kind and empathetic and always available to speak to. Springbank is a blessing to me and my family, to know that mum is safe and happy is priceless.
High-quality carpets, curtains, furniture, food and staff.
Nothing to complain about, if there was, believe me, my mother would have done - dementia or not!
Full marks to all involved.
She has dementia and lives in her own world most of the time, but I am so happy with the care she receives. I don't visit very often as she now doesn't know who I am, but I'm not judged. I know she is safe, warm, well fed and cared for.
The staff are all great, and I mean all staff, not just carers; everyone does a remarkable job. Thank you.
Springbank has provided my mum with exceptional care. Since she moved into the home last November, they couldn't have done more to make her feel at home. I know she feels safe, well-fed, comfortable, warm, and above all, happy. They have made her part of the team and encouraged her to join in, which has resulted in her being more like herself than she has in years. As a nurse, who managed three nursing homes, I think she feels part of the team. The care she's been given and the way the home is run have allowed Mum to have a purpose and feel valued. I know she feels at home because when we are out, she will say it's time to go back to Springbank at the end of our trip. Well done to everyone that works at Springbank, and thank you.
We looked at three others, and we are very happy with the care she gets.
They now have a minibus to take them out for trips which my mum has been on two so far.
I cannot praise Springbank enough for their care and empathy whilst Mum is at the care home. Nothing is too much trouble, and a smile awaits your arrival re visitations. Things have been tough with Covid, but all the staff conduct a professional well-organised outlook and helpfulness. Thank you!
Thank you for your kind words and lovely review. I will ensure it is passed on to the staff; we are really grateful for your feedback.
My stepmother-in-law has been at Springbank since just before Christmas 2021, in fact, a week before the latest lockdown, which made things much more difficult with no visits etc. All the staff, and especially the management team, have been very supportive at this difficult time. We have been updated regularly on Covid changes, and everyone has been very helpful with phone calls and emails. Nothing is too much trouble, and everyone is very friendly. We are very pleased we chose Springbank; it was highly recommended to us, and so far, is living up to its reputation. I am very much looking forward to the high tea!
Hi Christine, thanks so much for your lovely comments. We look forward to seeing you at the high tea soon!
My mum has been allowed the freedom of the home and gardens. In the last few weeks, we have been allowed to bring her out.
Special mention goes to the lady, who showed us around the facilities initially, then supported us with Dad’s move to Springbank, and who communicates clearly and carefully about his daily needs and care. Things like ensuring he has a limited range of carers looking after him, so he can form a trusting bond with them, have really helped Dad to settle in.
There is so much that is hard about coping with a dementia diagnosis in the family - finding Springbank for Dad is something I feel truly grateful for.
The environment of Springbank is excellent. We really appreciate the decor and ambience of the Victorian building.
Excellent.
The search for a care home we would be happy with was not an easy task. The moment we met the manager and her team at Springbank however we knew we had found the right place for Dad as we felt confident he would have the love and support he needed.
The home itself is very clean and beautifully decorated. We were keen that the place we chose felt as much like "home from home" as possible and we felt the Springbank Care Home gave us that. When you enter the building it is very much like walking into a hotel.
All staff present themselves in such a very friendly and caring way giving us much confidence that Dad is being really well cared for. Nothing has been too much trouble for any of them. Dad often talks to us as if he is in his own home and repeatedly will say how lovely it is. We thank all the staff for all they do.
It was a pleasure seeing them gain their social life back with all of the events planned around the home and I could really enjoy spending quality time with them instead of carrying out carer duties.
My grandad sadly passed away in January 2020 but they kindly allowed me to live with my nan the week of my grandad passing, so speaking from personal experience how well every aspect of the home is run. I have seen how quick staff are to react to emergencies and how much heart they have for all of their residents.
When the pandemic hit Springbank adapted phenomenally and I have still been able to visit my nan regularly and see she is continually being well looked after.
The staff are amazing, so caring and friendly. I would like to say a special thank you to two particular staff members, who were so lovely with my mum and myself, and I felt went above and beyond.
I would definitely recommend Springbank.
Thank you for taking the time to leave a review for Springbank Care Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we have provided good care. I'll pass your comments onto the team, who will be delighted with the feedback. Thank you.
When medical issues arose appropriate action was taken.
We had regular relatives meetings together with residents and management, where we were encouraged to make suggestions for any improvements.
The building itself is beautiful, spacious and kept spotlessly clean.
Thank you for taking the time to leave a review for Springbank Care Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we have provided good care. I'll pass your comments onto the team, who will be delighted with the feedback. Thank you.
Springbank is a lovely, welcoming place, which is beautifully decorated, more like a hotel than a care home. But their greatest asset is the staff; they are dedicated and caring, often going above and beyond. I would highly recommend Springbank.
Thank you for taking the time to leave a review for Springbank Care Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we are providing good care. I'll pass your comments onto the team, who will be delighted with the feedback. Thank you.
Food generally of a very good standard.
The room was clean, comfortable and well equipped.
Nice atmosphere with plenty of options to keep occupied.
Thank you for taking the time to leave a review for Springbank Care Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we are providing good care. I'll pass your comments onto the team, who will be delighted with the feedback on your experience with us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 31 July 2026General Residential Care, Dementia Residential Care and Palliative Care rooms available. (Respite & Permanent).
News (38) & Events (0)
- 05 Jan 2026
Spellman Care is reflecting on a monumental 2025 as it celebrates 35 years of providing family-run care across North Yorkshire and West Yorkshire. Since the group’s journey began in 1990,...
- 05 Jan 2026
As the festive season draws to a close, residents and teams at Spellman Care’s four homes — Craven Nursing Home, Ghyll Royd Care Home, Springbank Care Home, and Steeton Court...
- 05 Jan 2026
Spellman Care, a family-run group of nursing and residential homes, has marked a significant milestone this month, concluding its fifth annual Christmas Appeal. The 2025 initiative culminated in a festive...
There are no upcoming events for Springbank Care Home.
Awards / Recognitions (19)
- 30 Sep 2025Recipient: Spellman Care
- 03 Mar 2025Recipient: Spellman Care
- 11 Oct 2024Recipient: Spellman Care
Accreditations
There are no accreditations posted yet for Springbank Care Home.
Meet the Team (2)

I joined the Springbank team as the Registered Manager in November 2021.
I come from a background of working in complex mental health and specialist care for those living with dementia. I am truly compassionate about striving for the best possible outcomes for our residents, becoming a central part of our community and continuously improving who we are and what we do.
See more staff profiles at https://spellmancare.co.uk/springbank/meet-the-team

I’ve been working at Springbank for the past 6 years, currently working in the Deputy Manager position. I have achieved my NVQ Level 5 in Leadership and Management in Health & Social Care.
My passion is getting to know our residents as individuals and continually looking at how we can improve how we work at Springbank in order to positively improve the lives of our residents, providing them with the care that they deserve.
See more staff profiles at https://spellmancare.co.uk/springbank/meet-the-team
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springbank Care Home to verify any information. View our terms and conditions. Springbank Care Home has an Enhanced Service -more info.