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Springbank Care Home

Howden Road, Silsden, Keighley, West Yorkshire BD20 0JB
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When you enter the building it is very much like walking into a hotel.Jeff C(Son of Resident/Service User)
Springbank Care Home, Keighley
The activities are wonderful and varied, and from my experience, the best I've seen in the areaClaire H(Daughter of Resident/Service User)
Springbank Care Home, Keighley
staff in all areas go above and beyond and truly show love , kindness and excellent careHelen J(Daughter of Resident/Service User)
Springbank Care Home, Keighley

Springbank Care Home is a small, family-run residence in the town of Silsden, offering a more intimate setting for up to 40 residents. Reopened by Steven Spellman after a careful refurbishment, the home has a quiet, personal feel that avoids the atmosphere of a larger care home. The team at Springbank aims to treat every resident as an extension of their own family, ensuring that the care provided is as...  

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Care Provided by Springbank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,480£1,350 - £1,480
Residential Dementia Care£1,350 - £1,480£1,350 - £1,480

Accept all forms of funding towards your weekly fee.

Contact Springbank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Pickles (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Visiting

  • Visitors welcome at any time.

Parking

  • Parking is available on-site.

Springbank Care Home Reviews (50)

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9.7

Springbank Care Home has a Review Score of 9.7 (9.682) out of 10, based on 13 reviews in the last 2 years. Over all time Springbank Care Home has 50 reviews.

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Review from A H (Daughter of Resident) published on 23 February 2023 Submitted via Website
Overall Experience

My 94-year-old mum came to Springbank Care Home from the hospital after a fracture initially for respite. The home has a lovely atmosphere, the staff are welcoming and cheerful (we are always greeted with a smile) and have helped her to become mobile again. With their encouragement, she goes to the dining room for meals and joins in the many activities on offer in the home and even down to the local chapel hall for bingo! All the staff from carers, kitchen, laundry and management are very approachable and any queries are quickly dealt with and we are kept informed. Mum's room is always clean and warm.

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Review from John F (Partner of Resident) published on 23 February 2023 Submitted via Website
Overall Experience
My partner has been a resident at Springbank Care Home for the last 12 months. She has been extremely well looked after by all levels of staff and management. My partner has unfortunately got vascular dementia. The staff understand her needs, are very caring and do everything possible to encourage her to think positively. She is encouraged to take part in the daily activities the 2 dedicated members of staff have thoughtfully arranged.
Meals are provided at regular times with a tea/coffee break being given mid-morning and afternoon.
My partner likes the food that is offered by an extremely good chef. Residents are asked every day to select their breakfast, lunch and a choice from a menu they are helped to choose from.

Yes, I would certainly recommend Springbank not only to those relatives who now find their loved one cannot care for themselves at home but also to those poor family members with dementia or Alzheimer’s.

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Review from Claire H (Daughter of Resident) published on 23 February 2023 Submitted via Website
Overall Experience
Dad was a resident in Springbank, for just over 2 years. From the first moment (during a lockdown) they met Dad, I knew that the care was individual and sensitive to his needs.
Very good, tailored personal care, promoting independence with unobtrusive supervision. Regular reviews give families and residents time to reflect on care. Urgent issues are handled well, communication is excellent between staff and family.
The activities are wonderful and varied, and from my experience, the best I've seen in the area.
Full assessment on arrival gave staff a good picture of his life and interests. The visiting entertainment is fantastic and varied!
I noticed how sensitive they were to Dad and me, staff always cared with respect and dignity. I always felt welcomed and valued. All staff who came into his room were cheerful and engaged in conversation.
The building is immaculately clean and the food is outstanding. Excellent management that invests in progressive staff training and recruitment.

Well done!

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Review from Hilary W (Daughter of Resident) published on 21 February 2023 Submitted via Website
Overall Experience
Whilst mum only had a very short stay at Springbank, she was well cared for by the whole team, and when I say the whole team, I mean the whole team. They also made our family feel cared for and willingly gave their time to us too.
Mum chose to stay at the home, having visited friends here in times past, and I could understand why, as the facilities for residents and families are outstanding. As a family, we appreciated the kitchen facilities we could use 24 hours a day and the resident's lounge that we could use for that little bit of quiet space, which we very much needed.

The care team was incredibly responsive to Mum's needs and worked tirelessly to keep her safe and as comfortable as possible. At times it felt as if Mum was the only resident there and was receiving one-on-one care, but this care extended across the entire home and to all residents. For this, the Springbank team should be very proud of themselves and for what they achieve on a daily basis. Thank you for everything you do.

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Review from Avril D (Daughter of Resident) published on 16 February 2023 Submitted via Postal Card
Overall Experience

My mother has been a resident at Springbank in Silsden since August 2022 and has been treated extremely well. Her age is 96 and has dementia. Care at home was becoming unsafe and this care home is wonderful. The level of care, attention especially in respect of personality and character and comfort is excellent. The staff are kind and empathetic and always available to speak to. Springbank is a blessing to me and my family, to know that mum is safe and happy is priceless.

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Review from I D (Son of Resident) published on 16 February 2023 Submitted via Postal Card
Overall Experience
A really impressive care home.
High-quality carpets, curtains, furniture, food and staff.
Nothing to complain about, if there was, believe me, my mother would have done - dementia or not!

Full marks to all involved.

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Review from Pauline P (Friend of Resident) published on 25 January 2023 Submitted via Website
Overall Experience
It's unfair to say this review only applies to December. My friend has been a resident since April 2022, although she had spent time here earlier.
She has dementia and lives in her own world most of the time, but I am so happy with the care she receives. I don't visit very often as she now doesn't know who I am, but I'm not judged. I know she is safe, warm, well fed and cared for.

The staff are all great, and I mean all staff, not just carers; everyone does a remarkable job. Thank you.

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Review from Gail H (Daughter of Resident) published on 20 January 2023 Submitted via Website
Overall Experience

Springbank has provided my mum with exceptional care. Since she moved into the home last November, they couldn't have done more to make her feel at home. I know she feels safe, well-fed, comfortable, warm, and above all, happy. They have made her part of the team and encouraged her to join in, which has resulted in her being more like herself than she has in years. As a nurse, who managed three nursing homes, I think she feels part of the team. The care she's been given and the way the home is run have allowed Mum to have a purpose and feel valued. I know she feels at home because when we are out, she will say it's time to go back to Springbank at the end of our trip. Well done to everyone that works at Springbank, and thank you.

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Review from Lee W (Son of Resident) published on 20 January 2023 Submitted via Website
Overall Experience
My mum has been in Springbank for over a year, and she's very happy.
We looked at three others, and we are very happy with the care she gets.

They now have a minibus to take them out for trips which my mum has been on two so far.

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Review from Amanda K (Daughter of Resident) published on 21 February 2022 Submitted via Website
Overall Experience

I cannot praise Springbank enough for their care and empathy whilst Mum is at the care home. Nothing is too much trouble, and a smile awaits your arrival re visitations. Things have been tough with Covid, but all the staff conduct a professional well-organised outlook and helpfulness. Thank you!

Reply from Philippa Young, Group Quality Assurance Manager at Springbank Care Home

Thank you for your kind words and lovely review. I will ensure it is passed on to the staff; we are really grateful for your feedback.

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Review from Christine H (Stepdaughter of Resident) published on 14 February 2022 Submitted via Website
Overall Experience

My stepmother-in-law has been at Springbank since just before Christmas 2021, in fact, a week before the latest lockdown, which made things much more difficult with no visits etc. All the staff, and especially the management team, have been very supportive at this difficult time. We have been updated regularly on Covid changes, and everyone has been very helpful with phone calls and emails. Nothing is too much trouble, and everyone is very friendly. We are very pleased we chose Springbank; it was highly recommended to us, and so far, is living up to its reputation. I am very much looking forward to the high tea!

Reply from April Howie, Deputy at Springbank Care Home

Hi Christine, thanks so much for your lovely comments. We look forward to seeing you at the high tea soon!

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Review from Ian D (Daughter of Resident) published on 8 July 2021 Submitted via Website
Overall Experience
My mum has spent the last 6 weeks in respite after breaking her hip. She has found the staff in Springbank very kind and caring.

My mum has been allowed the freedom of the home and gardens. In the last few weeks, we have been allowed to bring her out.

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Review from B S (Daughter of Resident) published on 7 July 2021 Submitted via Website
Overall Experience
Dad has Lewy Bodies Dementia, and I approached Springbank after he was admitted to hospital after things reached something of a crisis at home and he couldn’t be cared for at home anymore. I looked at several options in the local area before we made a selection. Finding a care home is such a difficult thing to do for your loved one, but from the first contact onwards, Dad and our family have been treated with nothing but kindness, professionalism and care by the Springbank team.
Special mention goes to the lady, who showed us around the facilities initially, then supported us with Dad’s move to Springbank, and who communicates clearly and carefully about his daily needs and care. Things like ensuring he has a limited range of carers looking after him, so he can form a trusting bond with them, have really helped Dad to settle in.

There is so much that is hard about coping with a dementia diagnosis in the family - finding Springbank for Dad is something I feel truly grateful for.

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Review from Gill H (Daughter of Resident) published on 28 June 2021 Submitted via Website
Overall Experience
I feel incredibly lucky that we found Springbank for Mum. It is an exceptional care home where each resident is treated with dignity and respect and receives individual care according to their needs. Mum was able to take part in a variety of activities, and her interests and skills were always respected. Now that Mum has advanced dementia she is receiving care in one of the specialist wings at Springbank. The management of Springbank is excellent; families receive regular communications and individual messages about family members. Throughout the Covid crisis, Springbank has treated families with empathy and adapted to ensure that we could make visits, eg by building a meeting pod in the grounds and facilitating window visits. Carers are always friendly and informative when we call about Mum, and we always feel that our contact is important to them.
The environment of Springbank is excellent. We really appreciate the decor and ambience of the Victorian building.

Excellent.

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Review from Jeff C (Son of Resident) published on 17 May 2021 Submitted via Website
Overall Experience
Placing our much-loved father, who suffers from dementia, into care last year was such a traumatic decision for our family to take.
The search for a care home we would be happy with was not an easy task. The moment we met the manager and her team at Springbank however we knew we had found the right place for Dad as we felt confident he would have the love and support he needed.
The home itself is very clean and beautifully decorated. We were keen that the place we chose felt as much like "home from home" as possible and we felt the Springbank Care Home gave us that. When you enter the building it is very much like walking into a hotel.

All staff present themselves in such a very friendly and caring way giving us much confidence that Dad is being really well cared for. Nothing has been too much trouble for any of them. Dad often talks to us as if he is in his own home and repeatedly will say how lovely it is. We thank all the staff for all they do.

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Review from Stephanie R (Granddaughter of Resident) published on 17 May 2021 Submitted via Website
Overall Experience
Both my grandparents moved to Springbank in September 2019 after my grandad suffered a heart attack and my nan couldn’t care for him. Their stay was only meant to last the length of Grandad’s recovery but the service was so excellent every time I asked if they wanted to go home they would say “just one more week”.
It was a pleasure seeing them gain their social life back with all of the events planned around the home and I could really enjoy spending quality time with them instead of carrying out carer duties.
My grandad sadly passed away in January 2020 but they kindly allowed me to live with my nan the week of my grandad passing, so speaking from personal experience how well every aspect of the home is run. I have seen how quick staff are to react to emergencies and how much heart they have for all of their residents.

When the pandemic hit Springbank adapted phenomenally and I have still been able to visit my nan regularly and see she is continually being well looked after.

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Review from Jill B (Daughter of Resident) published on 16 March 2021 Submitted via Website
Overall Experience
My mum was sadly only in Springbank for 6-weeks, but I could not have wished for a better place for her to stay. The care home itself is like a hotel and spotlessly clean.
The staff are amazing, so caring and friendly. I would like to say a special thank you to two particular staff members, who were so lovely with my mum and myself, and I felt went above and beyond.

I would definitely recommend Springbank.

Reply from Alethea Morton, Marketing Manager at Springbank Care Home

Thank you for taking the time to leave a review for Springbank Care Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we have provided good care. I'll pass your comments onto the team, who will be delighted with the feedback. Thank you.

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Review from David J (Son of Resident) published on 11 March 2021 Submitted via Website
Overall Experience
My mother spent the last 21-months of her life as a resident. She died in September 2020. She moved there when life became impossible at home. From day one, the staff, without exception, did their very best to make her as welcome and as comfortable as possible -including the laundry lady. What stands out is the willingness to allow residents to make decisions about their daily routine. There is no regimentation and residents are treated with great respect and as individual people. Every effort was made to provide entertainment where appropriate.
When medical issues arose appropriate action was taken.
We had regular relatives meetings together with residents and management, where we were encouraged to make suggestions for any improvements.

The building itself is beautiful, spacious and kept spotlessly clean.

Reply from Alethea Morton, Marketing Manager at Springbank Care Home

Thank you for taking the time to leave a review for Springbank Care Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we have provided good care. I'll pass your comments onto the team, who will be delighted with the feedback. Thank you.

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Review from Joanne R (Niece of Resident) published on 9 March 2021 Submitted via Website
Overall Experience

Springbank is a lovely, welcoming place, which is beautifully decorated, more like a hotel than a care home. But their greatest asset is the staff; they are dedicated and caring, often going above and beyond. I would highly recommend Springbank.

Reply from Alethea Morton, Marketing Manager at Springbank Care Home

Thank you for taking the time to leave a review for Springbank Care Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we are providing good care. I'll pass your comments onto the team, who will be delighted with the feedback. Thank you.

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Review from Barbara D (Respite Resident) published on 2 March 2021 Submitted via Website
Overall Experience
Very good facility, lovely staff who bent over backwards to help. Nothing was too much trouble.
Food generally of a very good standard.
The room was clean, comfortable and well equipped.

Nice atmosphere with plenty of options to keep occupied.

Reply from Alethea Morton, Marketing Manager at Springbank Care Home

Thank you for taking the time to leave a review for Springbank Care Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we are providing good care. I'll pass your comments onto the team, who will be delighted with the feedback on your experience with us.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 31 July 2026

General Residential Care, Dementia Residential Care and Palliative Care rooms available. (Respite & Permanent).

News (38) & Events (0)

News
  • 05 Jan 2026

    Spellman Care is reflecting on a monumental 2025 as it celebrates 35 years of providing family-run care across North Yorkshire and West Yorkshire. Since the group’s journey began in 1990,...

  • 05 Jan 2026

    As the festive season draws to a close, residents and teams at Spellman Care’s four homes — Craven Nursing Home, Ghyll Royd Care Home, Springbank Care Home, and Steeton Court...

  • 05 Jan 2026

    Spellman Care, a family-run group of nursing and residential homes, has marked a significant milestone this month, concluding its fifth annual Christmas Appeal. The 2025 initiative culminated in a festive...

Upcoming Events

There are no upcoming events for Springbank Care Home.

Awards / Recognitions (19)

  • 30 Sep 2025Recipient: Spellman Care
  • 03 Mar 2025Recipient: Spellman Care
  • 11 Oct 2024Recipient: Spellman Care

Accreditations

There are no accreditations posted yet for Springbank Care Home.

Meet the Team (2)

Lisa Pickles
Lisa PicklesJob Title:Registered ManagerJoined: 2021

I joined the Springbank team as the Registered Manager in November 2021.

I come from a background of working in complex mental health and specialist care for those living with dementia. I am truly compassionate about striving for the best possible outcomes for our residents, becoming a central part of our community and continuously improving who we are and what we do.

See more staff profiles at https://spellmancare.co.uk/springbank/meet-the-team

April Howie
April HowieJob Title:Deputy ManagerJoined: 2018

I’ve been working at Springbank for the past 6 years, currently working in the Deputy Manager position. I have achieved my NVQ Level 5 in Leadership and Management in Health & Social Care.

My passion is getting to know our residents as individuals and continually looking at how we can improve how we work at Springbank in order to positively improve the lives of our residents, providing them with the care that they deserve.

See more staff profiles at https://spellmancare.co.uk/springbank/meet-the-team

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