Springbank Care Home

I recently visited my uncle at this care home and was extremely impressed. The staff were warm, caring, and attentive, treating residents with dignity and kindness. My uncle was happy, comfortable, and clearly well cared for. The home was clean, welcoming, and had a lovely The home clearly provides excellent care and support. Without a doubt one of the best care homes in the area.

Outstanding care, friendly, like a family, cheerful, helpful staff in all areas making sure all needs are catered for. Nothing too much trouble. Reassuring, wonderful food, catering, for even the most difficult diets individually. Felt like a 1st class hotel. Very professional. A home to be extremely proud of.

It really is like one big happy family.

All of the staff are brilliant, kind and willing to help. Dad couldn't have better people around him.

This is an excellent care home and others could learn so much from them

My mum stayed at Springbank for nine months after care at home was no longer enough. She received excellent care from day one. However, it was during mum's final few days that we were blown away by the level of compassion from all the staff. Not just the care they took of mum, making her as comfortable as they could, but also the way they took care of us as we sat by her bedside.

I am so grateful to the staff for the way they took care of mum, along with the peace of mind which that brought me. On my visits from Scotland every few weeks, it meant I could just spend quality time with mum in comfortable and relaxed surroundings. It was nice getting to know the staff, too, and receiving a friendly welcome after a long drive down. Springbank came to feel like a home-from-home for me, and I shall always look back on mum's time there with fondness.

I am convinced that mum is receiving the best possible attention in a comfortable and caring setting.

We always say mum would have chosen here, if she could have done. The perfect place for our wonderful mum to be - thank you to all at springbank x

I've found all staff to be welcoming, very helpful, compassionate, understanding, considerate, supportive, talkative, well presented, happy in what they do, attentive and above all provides exceptional care for my dad with his dementia needs.

We have been very happy with all the care that the team at Springbank provided. Mum could not have been anywhere better albeit for only a short time. The friendliness and professionalism have been outstanding.

Our mother with dementia was at the home for 8 weeks until she passed away. We had looked round other homes but as soon as I walked in here and was welcomed so warmly I knew this was the place. It felt like a luxurious hotel and smelt lovely. The care that our mother received was the absolute best. The home has a friendly, nurturing atmosphere, it was immaculately clean, the activities are fun and plentiful, and the residents seem really happy and well looked after. The food always looked amazing, she had brilliant empathetic and and kind carers and support staff, and the management were so welcoming and you could see that they had a great relationship with the staff. You could tell it was a nice place to work. Our mum was relaxed and happy there which was so comforting to us. End of life care in the home was so respectful, caring and dignified. Her time in the home was something we will always cherish.

Our mum has been resident in Bluebell wing at Springbank Care Home for over four years and we have been delighted with the care she has received . A special mention is deserved following mum's fall and broken hip. The progress that she has made is is in no small part as a result of the simply brilliant staff at Springbank who look after her day to day. All the carers clearly want the best for their elderly residents and go the extra mile (or even two!) to encourage and support them. Thanks to all of you - so grateful!

Springbank Care Home creates a homely atmosphere for residents and family members. It has excellent care staff and are always greeted with a smile and excellent service. The manager and deputy manager are always on hand to help and support. It provides a safe and comfortable residence for the residents.

This review relates to the past year my husband has been cared for at Springbank Care Home during which he was extremely ill and admitted to hospital. Following his return his care has been excellent and he has improved immensely. Everyone who has been involved with his care has shown patience and compassion which has been much appreciated by me. He thoroughly enjoys the healthy nourishing food provided.

My mum has been a resident for 18 months. The management and all the staff are really professional, caring, competent and run a happy home. Mum had a few health challenges recently and these were addressed well. The residents are treated as individuals eg. they all received a Christmas stocking with 4 gifts which were personally chosen and suited to them as well as a personal Christmas card. On Valentine's day they will again 'feel loved' as they receive heart biscuits and are taken out on the minibus to a garden centre. Later on in the week is an external singer. The residents selected their individual pizza toppings last week and these were then cooked for them for their tea. Everybody works hard to run a well managed home with a variety of entertainment. A resident has her own choir which they join in with and Race Equality Week was celebrated with flags, pins, sharing customs and food from the countries the staff come from. I volunteer at the home and sometimes escort residents to appointments.

Having cared at home for my mother along with other family members, it was a real upset when Mum broke her leg and required an operation. Post-operation, it was obvious that the care plan had to change. Springbank Care Home has made this transition so much easier than expected. Mum is happy and we are happy thanks to all the staff at the home.

They have so many activities for those residents who want to take part, with two dedicated entertainment coordinators. The manager and assistant manager are warm and caring and just can’t do enough for everyone. You can’t go wrong if you entrust your loved one to these lovely people.

Activities are carried out with great thought about the interest and enjoyment of all involved.

Springbank in Silsden is flawless. Can’t praise everyone enough who works there - a true team with a fantastic leader at the front. So welcoming, helpful, and inspiring to be shown what a good care home looks like. We would not hesitate to recommend Springbank. The care, love and hard work are very visible when you visit. Keep making a difference; it is very much appreciated.

The staff at the care home have been amazing - caring, compassionate, patient and hardworking. They have spent time with Dad to help him through and always take time to make the family feel welcome and informed - communication is very good.