
When you enter the building it is very much like walking into a hotel.Jeff C(Son of Resident/Service User)

The activities are wonderful and varied, and from my experience, the best I've seen in the areaClaire H(Daughter of Resident/Service User)

staff in all areas go above and beyond and truly show love , kindness and excellent careHelen J(Daughter of Resident/Service User)

When you enter the building it is very much like walking into a hotel.Jeff C(Son of Resident/Service User)

The activities are wonderful and varied, and from my experience, the best I've seen in the areaClaire H(Daughter of Resident/Service User)

staff in all areas go above and beyond and truly show love , kindness and excellent careHelen J(Daughter of Resident/Service User)

Springbank Care Home is a small, family-run residence in the town of Silsden, offering a more intimate setting for up to 40 residents. Reopened by Steven Spellman after a careful refurbishment, the home has a quiet, personal feel that avoids the atmosphere of a larger care home. The team at Springbank aims to treat every resident as an extension of their own family, ensuring that the care provided is as...
Care Provided by Springbank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Accept all forms of funding towards your weekly fee.
The price(s) shown are provided by the care home. Contact Springbank Care Home for full pricing details and T&Cs.
Contact Springbank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Spellman Care
- Private Owned
Person in charge
- Lisa Pickles (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (40)
Visiting
- Visitors welcome at any time.
Parking
- Parking is available on-site.
Springbank Care Home Reviews (50)
Springbank Care Home has a Review Score of 9.7 (9.682) out of 10, based on 13 reviews in the last 2 years.
Over all time Springbank Care Home has 50 reviews.
The kitchen staff are on the ball, serving good quality food.
The care staff are very friendly and encouraging both to my father and myself.
I would not hesitate to recommend Spring Bank.
The atmosphere in the home is very welcoming and it is also exceptionally clean and well-decorated. The communal rooms are bright and nicely furnished and the residents' rooms homely and comfortable. In good weather, there is a beautiful garden to enjoy. Our mum is very happy at Spring Bank and our minds are at rest that she’s in great hands. During this COVID pandemic, the home has been almost COVID-free, but the very few cases have been isolated and everyone is now fine and the home is COVID-free again. The manager and all the staff have worked extremely hard to ensure we could keep in touch with our mum by various means and it’s made things that bit easier for her and for us. Well done to everyone at a Spring Bank and thanks.
. Holistic activities organised to meet individual variety of needs e.g. visiting a local church for singing lessons has resulted in my sister humming again, it's amazing.
. Staff have very good knowledge of how to relate to a person who is 63 with early-onset.
Fabulous careing staff who know all the residents and work hard as a team to meet all the individual needs.
The Home itself is excellent, with lovely, clean individual rooms, good, healthy food prepared by an in house chef and an excellent and varied timetable of activities for the residents.
But the most important people are the staff, and the love and care they show to all residents were evident at all times.
All Mum's family are very pleased with the care she is receiving. Her individual needs were addressed quickly helping her to settle. The surroundings, facilities and cleanliness are outstanding along with imaginative activities, friendly caring staff and good food. The extra mile the carers and kitchen staff go to makes a big difference. Mum's health and wellbeing have improved, she no longer feels lonely and vulnerable but cared for and safe. I would highly recommend Spring Bank.
Lovely room, wonderful environment with all staff approachable and friendly.
Mum has improved so much. Settling in quickly and making friends.
Activities are varied, friendly and inclusive. Lots of really good ideas and always something for Mum to take part in.
I will continue to happily recommend to family and friends.
My mum was moved to Spring Bank as our chosen home on end of life care. We could not have picked a better home.
The care home itself it like a hotel. No nasty smells, cosy and to hotel standard.
The staff are wonderful and shared many jokes with my mum during her short stay here. She loved the food and company, we wouldn't have wanted her to be anywhere else.
I cannot thank the staff enough for my mum's last days.
As I work in the sector, Spring Bank care home even exceeded my expectations.
When Mum reacted badly to her 1st night here, the Deputy Manager told us crossly mum's needs couldn't be met. A GP explained to her the need for settling in time.
We thought mum was in a secure dementia unit but one-night unobserved, mum left her room, walked along a corridor and upstairs and somehow hurt herself. A pressure mat was supposed to monitor her being safe in bed and although we'd brought up with the manager that this wasn't working or not always set by staff, she didn't address this for weeks and just made excuses.
Although the manager told us mum was welcome to stay permanently, 2 weeks later she told us her room was needed and further respite was unavailable. The manager later said this was because we "had concerns" and the home couldn't meet mum's needs. We'd had no communication about this.
The poor communication and lack of caring made it a very unhappy experience overall. This home isn't prepared to care for those who may have extra needs as dementia sufferers often do, especially as the illness progresses.
They really looked after me. The staff were very good always cleaning. They came in at night to check on people.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 31 July 2026General Residential Care, Dementia Residential Care and Palliative Care rooms available. (Respite & Permanent).
News (38) & Events (0)
- 05 Jan 2026
Spellman Care is reflecting on a monumental 2025 as it celebrates 35 years of providing family-run care across North Yorkshire and West Yorkshire. Since the group’s journey began in 1990,...
- 05 Jan 2026
As the festive season draws to a close, residents and teams at Spellman Care’s four homes — Craven Nursing Home, Ghyll Royd Care Home, Springbank Care Home, and Steeton Court...
- 05 Jan 2026
Spellman Care, a family-run group of nursing and residential homes, has marked a significant milestone this month, concluding its fifth annual Christmas Appeal. The 2025 initiative culminated in a festive...
There are no upcoming events for Springbank Care Home.
Awards / Recognitions (19)
- 30 Sep 2025Recipient: Spellman Care
- 03 Mar 2025Recipient: Spellman Care
- 11 Oct 2024Recipient: Spellman Care
Accreditations
There are no accreditations posted yet for Springbank Care Home.
Meet the Team (2)

I joined the Springbank team as the Registered Manager in November 2021.
I come from a background of working in complex mental health and specialist care for those living with dementia. I am truly compassionate about striving for the best possible outcomes for our residents, becoming a central part of our community and continuously improving who we are and what we do.
See more staff profiles at https://spellmancare.co.uk/springbank/meet-the-team

I’ve been working at Springbank for the past 6 years, currently working in the Deputy Manager position. I have achieved my NVQ Level 5 in Leadership and Management in Health & Social Care.
My passion is getting to know our residents as individuals and continually looking at how we can improve how we work at Springbank in order to positively improve the lives of our residents, providing them with the care that they deserve.
See more staff profiles at https://spellmancare.co.uk/springbank/meet-the-team
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springbank Care Home to verify any information. View our terms and conditions. Springbank Care Home has an Enhanced Service -more info.