Anchor’s Trinity Fold, in Halifax, is a purpose-built home supporting up to 50 older people to live a comfortable lifestyle. The home strives to deliver a range of residential care services, including convalescence care, respite care, and long term care for those who can no longer look after themselves.

The care team gets to know customers and works with them to arrange stimulating activities both in the care home and the local community, according to individual and group interests. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle and care requirements. Customers can eat meals freshly cooked by the home’s highly trained chefs and kitchen staff. These are made from locally sourced seasonal ingredients wherever possible.


Anchor was proud to be named Best Care Home Operator at the Care Awards in 2015. It is England’s largest provider of housing and care for those over 55 years of age and have almost 50 years’ experience as a not-for-profit provider of services to older people. It reinvests money back into its services to provide a high standard of care and exceed expectations.

Group: Anchor

Person in charge: Angela Harding (Manager)

Local Authority / Social Services: Calderdale Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 65+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

Trinity Fold is located within a short distance of local services and amenities:

Halifax Town Centre is within a short walk with shops, banks, the Victoria Theatre and eating and drinking establishments.
There are doctor's surgeries within one mile of Trinity Fold.
The nearest hospital is Calderdale Royal Hospital is within one and half miles.

Latest Care Quality Commission* Report on Trinity Fold: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Trinity Fold is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Trinity Fold in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.126 for Trinity Fold is calculated as follows: ( (21 Excellents x 5) + (56 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 87 Ratings = 4.126

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.15 Points relating to the number of positive Reviews for Trinity Fold is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10 Target = 0.400

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Trinity Fold has a Review Score of 8.3 (8.276) from 8 Reviews


Average Ratings

  • Excellent
    2
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Trinity Fold?

  • Extremely LIKELY
    3
  • Likely
    4
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Trinity Fold

  • Resident / Service User
    7
  • Son of Resident/Service User
    1

The kitchen staff do very well.

How likely would you be to recommend Trinity Fold? Likely

Overall Standard

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Average Rating:   3.9 out of 5

I think everything is good but sometimes the timing is out when needing help as it may come at a busy time, or if something has happened ie accident/incident.

How likely would you be to recommend Trinity Fold? Likely

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Average Rating:   4.4 out of 5

No problems at all at the minute.

How likely would you be to recommend Trinity Fold? Extremely Likely

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Average Rating:   4.6 out of 5

Well satisfied with care in general - it feels like home.

Following the death of my husband I had lived alone for five years and was much accustomed to my own company.

How likely would you be to recommend Trinity Fold? Extremely Likely

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Average Rating:   4 out of 5

Everything fine, mum gets good care. Staff are polite and caring, pleased with everything.

How likely would you be to recommend Trinity Fold? Likely

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Average Rating:   3.4 out of 5

Having become a resident here now. I find this very suitable for myself and I find it is of a very high standard.

How likely would you be to recommend Trinity Fold? Don't know

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Average Rating:   4.6 out of 5

Well satisfied by services in general, living in a happy community.

How likely would you be to recommend Trinity Fold? Extremely Likely

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Average Rating:   4 out of 5

I have no complaints. Staff are cheerful and helpful. They are very thoughtful as we found a lovely mothers day card, chocs and flowers for us mums whose families live a long way away.

How likely would you be to recommend Trinity Fold? Likely

Overall Standard

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Average Rating:   4.1 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Anchor

Date: Thursday 01 Feb 2018

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Trinity Fold