Trinity Fold

We placed my mum into Trinity Fold on 2nd October 2021. Initially for respite care (open-ended) to see how she coped with being looked after 24/7 as she has always been a very independent and private person. Within a few weeks, we noticed how much she had improved. Her mobility, communication, physicality, weight and mental abilities had noticeably grown. As such, my brothers and I took the decision, as she had seemed to have settled into home life, for her to become a full-time resident at the end of February 2022. We cannot praise highly enough, from what we have experienced, the care and support that Mum has received from the staff and management which has clearly improved her quality of life. Unfortunately, Covid restrictions have placed a very difficult burden on everyone, at the home, including close family who have been very much restricted in their interaction with their loved one. However, the home has gone out of its way to make sure that residents were kept as safe as possible.

I went for a weeks respite and found the staff were all very friendly and efficient. The call button in my room worked well and so I was able to get help whenever I needed it. I find this facility extremely important particularly when I'm in bed, as I become fully dependent when I'm not in my power wheelchair. Meals were very good and cooked daily by a chef in the kitchen. I thoroughly enjoyed my stay and have already booked another respite break.

My mum was a resident from 2017 until the end of May 2021. During this time she received excellent care. Staff were kind, friendly and approachable and my mum was always treated with dignity. Mum was encouraged to take part in activities for her enjoyment and mental health and her physical needs were well taken care of. We cannot thank the staff enough for their care, dedication and professionalism during the Covid restrictions and it was very comforting to know she was being cared for to the best of their ability during this difficult time. The care and support that was given to my mum and to us at the end of her life was wonderful, Mum was cared for as a treasured member of the community and that meant the world to us.

Trinity Fold is excellent. The staff and management are very responsive to my enquiries and requests. My father says that his carers are delightful and they go out of their way to ensure he is comfortable and his needs are met.

My mother was initially placed in Trinity Fold as part of an her assessment to decide her long term needs. She had stayed at Trinity Fold for a short time previously, following a period in hospital. Despite the circumstances, she was delighted to be returning. My mother knew how well she had been cared for previously and remembered the care and attention she had received from the staff team there. My mother is now settling into becoming a full-time resident at Trinity Fold and could not be happier. My brothers and I are so pleased that our mother will be able to live her latter years in an environment that is safe and secure. An environment where she feels her needs are being met by an outstanding and professional staff team. The home liaises well with my brothers and I. They keep us up-to-date with changes my mother is experiencing and are sensitive to all her needs.

My dad moved into the care home after needing more care than home carers could provide. He wasn't too happy about the move, to be honest, but has settled in well. He says all the carers are nice and the food is good. As it was during the pandemic, I've not actually been inside the home properly and not seen his room yet, but he says it is comfortable. He seems very happy and more secure than he did whilst in his own home.

I cannot thank each and every staff member enough for taking care of my mom and supporting myself at the end.

Thank you.

My Mother has been a resident since March 2020. This has been a difficult time in view of the Covid pandemic but we have been impressed by the home's response and the priority given to the wellbeing of the residents. Although we have not been able to visit her, the app has been made available and arrangements have been made for video calls. We have every confidence that she is being well looked after.

Trinity Fold is the perfect home for my mother who suffered a severe stroke several years ago. The staff are always helpful and available if there are any questions or queries. The facilities are excellent and the home is located close to the town centre and transport links. During the time that my mother has been at the home, they have had no issues with adapting to her increasing needs.

Mum has been a resident at Trinity Fold for the last 2 years and has been very happy there. The staff are very caring and the new management is visible and effective. The atmosphere is homely and welcoming and Mum has always enjoyed the food. Since the lockdown, it has been difficult to judge but staff are happy to reassure on the telephone and respond to my concerns.

We looked around a few homes for my mm before settling for Trinity Fold. As soon as we walked into Trinity Fold we knew we had found the right home for her. Mum has been there for almost 2 years and she is settled and happy. She has thrived. Staff are professional, welcoming and friendly, and they care for residents with dignity and respect. My Mum is a sociable person and she loves the activities and outings. Rooms are comfortable and clean, and there is a varied menu with a good standard of cuisine. I would recommend Trinity Fold to anyone looking for a clean, safe, caring environment for their loved one. My family and I are so grateful to the staff for all their efforts.

We chose this care home after looking at 2 other care homes, this was closer for visiting purposes and suitability for Mum's requirements. We cannot fault the staff, everyone is so nice to all residents, visitors and other members of staff. The standard of cleanliness of the home is faultless. Regarding the food, the dining room and food standard is also given full marks. I have already recommended this home.

However, care is an essential given.

Everyone is really caring and my Aunt is very happy. The food is good and the carers are very good at persuading her to try walking.

My mum has been a full-time resident at Trinity Fold for the past 12 months. During that time, I have found the standard of care excellent. Her personal needs are all met. Her room is comfortable and clean and the carers treat her with respect and dignity. The environment in the home is happy and cheerful with many activities and visitors contributing to this. The management is also good and I find the staff approachable and helpful. Both mum and myself are extremely happy with the care she is receiving.

Very comfortable, clean the staff in the main are excellent. % fees increase each year are ridiculous well over the rate of inflation.

Introduced to Trinity Fold in September 2018 by superb staff. Mum visited the next day and was sold on the facility within 15 minutes. Moved in the next day and loves the place. Superb, caring staff who treat everyone with dignity and respect. Great communication with families. Provide excellent care, support and excellent value for money. Well done.

I think everything is good but sometimes the timing is out when needing help as it may come at a busy time, or if something has happened ie accident/incident.

The kitchen staff do very well.