Longroyds & Pilling House Care Home

Pilling Lane, Skelmanthorpe, Huddersfield HD8 9EQ

Longroyds & Pilling is situated in 3 acres of parkland, up a sweeping driveway. Separated into two homes, boasting the ambiance of old world charm. There are independent living apartments beside the home, which offer close care for those who are not yet ready for a 24 hour care environment, but with the peace of mind of having help when needed.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and carers pride themselves on continuing that support to residents and their families from the moment they contact throughout the whole of their stay.

The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

Group: Hill Care

Person in charge: Stella Hunt (Manager)

Local Authority / Social Services: Kirklees Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 18 to 155.

Single Rooms: 50

Shared Rooms: 1

Rooms with ensuite WC: 13

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Longroyds & Pilling House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.8 (maximum of 10) for Longroyds & Pilling House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Longroyds & Pilling House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.375 for Longroyds & Pilling House Care Home is calculated as follows: ( (28 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.442 Points relating to the number of positive Reviews for Longroyds & Pilling House Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 2 Reviews ÷ 10.4 Target = 0.192

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 Longroyds & Pilling House Care Home has a Review Score of 7.8 (7.817) from 6 Reviews


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Longroyds & Pilling House Care Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Longroyds & Pilling House Care Home

  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • Son of Resident/Service User
    1

My wife is being well looked after.

How likely would you be to recommend Longroyds & Pilling House Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

Right from my first phone call, the staff here have been really helpful and friendly. The process of getting my mum into care was explained fully and in a professional manner. I am really happy with the level of care provided and the friendliness of the staff and residents!

How likely would you be to recommend Longroyds & Pilling House Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Mum initially went into Longroyds for Respite and stayed as a permanent resident. Mum's health and well being greatly improved, she has other people to talk to, has a laugh and a joke, a far cry from when she was at home having Home Care four times a day, myself and family supporting mum on a daily basis. Mum was becoming severely depressed, lonely and more confused and it was becoming increasingly difficult to support her at home and ensure her safety.

We looked at many different Care Homes, but as soon as we visited Longroyds, we knew it was the right place for mum. The staff were very welcoming, the Home felt comfortable, relaxed and very homely, nothing pretentious about it at all. I now feel I've got my mum back, she has settled well, I know she is safe and above all, very well cared for - many thanks to all at Longroyds .

How likely would you be to recommend Longroyds & Pilling House Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mother is 93 and approaching the end of her life. She has been living at Pilling House now for 7 years during which time she has had excellent care from the staff who have proved to be both friendly and efficient in addition to respecting her dignity. The home has a pleasant atmosphere and a calm feeling throughout. Residents appear very settled and content. Pilling House has three lounges for residents to use which gives them plenty of choice as well as space and the pleasant dining room overlooking the beautiful and carefully maintained grounds, is bright and cheerful. The residents' diet is varied and adjusted to their needs. A regular buffet tea is well received and birthday cakes always appear to mark the resident's special day. The appointment of an Activities Manager is an added bonus and an interesting programme of activities plus seasonal celebrations e.g. Christmas and Halloween are well respected together with annual summer fair. An excellent care home.

How likely would you be to recommend Longroyds & Pilling House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My father entered into care on January 4th this year, up to now we as a family are very happy with the care he's received. On day one he was agitated, upset and underweight. Within a week or so he was settled and content. The staff are friendly, helpful and never too busy to discuss any concerns. The home manager reassured me time over that dad would be well cared for, he is. It's not a 'bells and whistles' place but it's homely and secure.

How likely would you be to recommend Longroyds & Pilling House Care Home? Extremely Likely

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Average Rating:   4 out of 5

Good compassionate caring service by all staff. Mixed menu choice for main dinner, with drinks and breakfast and tea to suit residents.

How likely would you be to recommend Longroyds & Pilling House Care Home? Extremely Likely

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Average Rating:   4 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: Hill Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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