Longroyds & Pilling House Care Home

My wife is being well looked after.

Right from my first phone call, the staff here have been really helpful and friendly. The process of getting my mum into care was explained fully and in a professional manner. I am really happy with the level of care provided and the friendliness of the staff and residents!

Mum initially went into Longroyds for Respite and stayed as a permanent resident. Mum's health and well being greatly improved, she has other people to talk to, has a laugh and a joke, a far cry from when she was at home having Home Care four times a day, myself and family supporting mum on a daily basis. Mum was becoming severely depressed, lonely and more confused and it was becoming increasingly difficult to support her at home and ensure her safety.

We looked at many different Care Homes, but as soon as we visited Longroyds, we knew it was the right place for mum. The staff were very welcoming, the Home felt comfortable, relaxed and very homely, nothing pretentious about it at all. I now feel I've got my mum back, she has settled well, I know she is safe and above all, very well cared for - many thanks to all at Longroyds .

My mother is 93 and approaching the end of her life. She has been living at Pilling House now for 7 years during which time she has had excellent care from the staff who have proved to be both friendly and efficient in addition to respecting her dignity. The home has a pleasant atmosphere and a calm feeling throughout. Residents appear very settled and content. Pilling House has three lounges for residents to use which gives them plenty of choice as well as space and the pleasant dining room overlooking the beautiful and carefully maintained grounds, is bright and cheerful. The residents' diet is varied and adjusted to their needs. A regular buffet tea is well received and birthday cakes always appear to mark the resident's special day. The appointment of an Activities Manager is an added bonus and an interesting programme of activities plus seasonal celebrations e.g. Christmas and Halloween are well respected together with annual summer fair. An excellent care home.

My father entered into care on January 4th this year, up to now we as a family are very happy with the care he's received. On day one he was agitated, upset and underweight. Within a week or so he was settled and content. The staff are friendly, helpful and never too busy to discuss any concerns. The home manager reassured me time over that dad would be well cared for, he is. It's not a 'bells and whistles' place but it's homely and secure.

Good compassionate caring service by all staff. Mixed menu choice for main dinner, with drinks and breakfast and tea to suit residents.