Longroyds & Pilling House Care Home

Pilling Lane, Skelmanthorpe, Huddersfield HD8 9EQ
Review Us
9.6 44 Reviews
  • Longroyds & Pilling House Care Home, Huddersfield
Longroyds & Pilling is situated in 3 acres of parkland, up a sweeping driveway. Separated into two homes, boasting the ambiance of old world charm. There are independent living apartments beside the home, which offer close care for those who are not yet ready for a 24 hour care environment, but with the peace of mind of having help when needed.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and carers pride themselves on continuing that support to residents and their families from the moment they contact throughout the whole of their stay.

The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.
Show Longroyds & Pilling House Care Home on the Map

Care Provided by Longroyds & Pilling House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1283
  • Self-Funded Residential Dementia Care: from £1283
  • RESPITE Self-Funded Residential Care: from £1283
  • RESPITE Self-Funded Residential Dementia Care: from £1283

Private fees are consistent for all care needs, we are a Dementia friendly home and offer full support for both residential and residents living with Dementia. The home accepts local authority and does not have a top up. Included in the fees are the care given, and all food and activities. Residents are required to pay for podiatry, hairdressing, toiletries, newspapers etc, and a hairdresser visits the home once a week and podiatrist every 5-6 weeks.

The price(s) shown are provided by the care home. Contact Longroyds & Pilling House Care Home for full pricing details and T&Cs.

Contact Longroyds & Pilling House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Longroyds & Pilling House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tracy Keenan (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 155

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (1)

Longroyds & Pilling House Care Home Reviews (44)

9.6

Longroyds & Pilling House Care Home has a Review Score of 9.6 (9.592) out of 10, based on 12 reviews in the last 2 years.
Over all time Longroyds & Pilling House Care Home has 44 reviews.

Overall Experience
  • 31
  • 12
  • 1
  • 0
  • 0
Date Published
  • 44
  • 9
  • 9
  • 12
  • 32
Reviewer Connection to Longroyds & Pilling House Care Home
  • 25
  • 7
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 21-40
Review from David L (Friend of Resident) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Longroyds Manager was very helpful and caring. He ensured an admittance to the home speedily. He went beyond what could be expected and ensured a potentially difficult situation was avoided.


All the staff in the home we have met have been courteous, professional, and friendly.

Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care HomeThank you for your kind words, and it was my pleasure, i will pass on your kind words to the team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian N (Son of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff that we have met all seem very pleasant and know what they are doing.
Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care HomeThank you for your kind words, as always i will pass this on to the team, in these challenging times its always nice to hear that we are doing thing right.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L G (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
COVID restrictions have meant we could not go into the home. We had window visits. Until Christmas week then pod visits. Not ideal with a new resident. The care mum received was excellent. She was assessed quickly for things she needed. My only gripe is she didn't have hearing aids in but mum didn't
like them, so will have refused to wear them we will never know. Mum has since passed but was well cared for.
Reply from Daniel Sheard, Home Manager at Longroyds & Pilling House Care HomeThank you for your kind words, I know Covid-19 visiting restrictions were tough and by far not ideal and we empathise with you completely. I'm sure I can speak for everyone when I say it was an absolute pleasure looking after Mum, I will pass on your kind words to the team. Stay safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victoria D (Daughter of Resident) published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The high standard of care and support to my mother gives me peace of mind at a very difficult time in all of our lives due to COVID-19 that she is receiving the very best care and attention that she needs to stay safe.
Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care HomeThank you for the lovely comments, I will be sure to pass this on to the team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara B (Daughter of Resident) published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is well looked after and I feel at ease knowing he is being well fed and his needs attended to.
Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care HomeThank you for your kind words, as always I will be sure to pass this on to the team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K B (Cousin of Resident) published on 10 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff and management.
Helpful day to day. Caring.
Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care HomeThank You for your kind words, as always, I will be sure to pass this on to the team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 16 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Father settled in immediately. Staff very caring. Father enjoys the food. Staff always helpful, letting me communicate with my father by telephone anytime I wish to do so. No complaints at all about my father's care.
Reply from Daniel Sheard, Home Manager at Longroyds & Pilling House Care HomeThank You for your kind words, I will be sure to pass this on to our team. While it has been a challenging year all of us strive to make communication between loved ones as accessible as possible. I will be sending out a new newsletter in the next day or two with some updated guidance.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Daughter of Resident) published on 21 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Placing Dad into a care home was a difficult decision we have to make, but he has dementia, and we had to come to a point where we needed to keep him safe. The start of the enquiry, the assessment and admission, the staff were extremely supportive every step of the way. Dad is very well cared for, the
staff always keep me informed if there are any concerns and any activates we can join in with. I would highly recommend this home. Excellent!
Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care HomeThank you for your kind words, I will be sure to pass this on to the team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michelle M (Daughter of Resident) published on 2 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum became a resident in July 2020. At first, she was very unsettled, but as time has gone on, she seems happy and settled. She always looks clean and tidy and well dressed. A big thank you to the manager and all his team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim S (Son of Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have just returned from my review for my mother with the manager of Longroyd House and a member of staff. She has been there for 6 weeks. I am extremely impressed by the staff's knowledge, professionalism and caring for my mother. The improvement in her physical and mental health is astonishing in
6 weeks. She is socialising with other residents, she is bright, cheerful and her appearance has improved tremendously. Their knowledge of her from the review is remarkable and this is due to their experience working with people with dementia. She is treated with dignity and respect and I cannot fault the staff/home in any way. The food is of a very high standard and she is able to make choices for herself. Her room is extremely clean and homely. The management and staff work well together as a team and this is evident when we visit. I would have no hesitation in recommending this home to friends and family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since transferring my mum from another home I have been so much happier with her care. The carers here are so much more attentive and interactive with the residents. There are plenty of activities to keep residents interested, although, because of Mum's deafness and Alzheimer's, her participation is
very limited. She really enjoys her meals here too. The staff keep me updated if there are any issues I should be aware of.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie (Daughter of Resident) published on 9 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident in Pilling House from April till September 2018. The care and attention she received while in the home was of a first class standard. I found the staff very attentive and always treated my mother with the utmost respect, she always spoke highly of the staff and enjoyed her stay
with them. Thank again to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David A (Son of Resident) published on 5 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The process of pre-admission assessment/interview was handled very efficiently and sensitively by all staff. Dad was made to feel very welcome and is settling in well. He says everyone is very friendly and the food is wonderful. It is a big change for him but I cannot see how it could have gone more
smoothly. Thanks to all concerned.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D C (Daughter of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are wonderful and look after my mum with dignity and respect. The food is of an excellent quality, however, my gripe is with the grounds of the home. My mum likes to walk around and all the potholes on the drive are a health and safety hazard! No more is being spent on the upkeep - why not??
If someone falls and breaks a leg due to the potholes it will cost you a lot more if you are sued! There is also no secure outside area for residents and families to sit out safely on a nice day. Residents are prisoners because the door has to be kept locked due to 'wanderers'. Why can you not make a safe, secure outside area for residents to be able to walk in and out of at their own accord?
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jess M (Granddaughter of Resident) published on 19 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Placing my Nana in full time care was the hardest decision our family ever made and we felt devastated. We worried she may not get the care she needed but I can honestly say that the home exceeded our expectations massively.
All of the staff speak to the residents with dignity and respect and they
are genuinely caring people. The home itself is warm and welcoming if a little dated but I can't stress how much this shouldn't matter - the quality of care is fantastic. To be able to trust a loved one's welfare with other people is extremely difficult but the home have made it so much easier. I know she is really well cared for.
The carers communicate with us regularly and have really gotten to know my Nana; what she likes, what she dislikes, how best to care for her.
She is always well presented, they liaise with GP/health professionals when needed and have been good at advising us. Whenever we go, the staff always speak with us, update us and offer us a drink.
I would recommend to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan H (Daughter of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into Pilling House in December 2016 after no longer being safe to live alone at home. The care she received at Pilling House was excellent. The staff are first class. The residents are all happy and well cared for, and this is very apparent when you visit. Mum's health improved when she
moved there. She gained weight and became more of her happy old self. The residents are well motivated by visitors to the home eg. keep fit and by the staff. Sadly mum passed away in May and we couldn't thank the home enough for their kindness, care, love and attention and can not recommend them highly enough. Thank you to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K V S (Friend of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Entry to the care home is always answered by a member of staff, always welcome and cheerful.
A happy environment and staff include residents with their own outdoor experiences, it's fun and includes games, quizzes, information of day to day media and TV.
Visitors are offered a drink of choice and
if given a day's notice will arrange a meal with their friend.
It's a very happy place, the staff are excellent and listen to residents' problems, ideas and views.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew S (Son of Resident) published on 6 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beloved mother died in April 2018, having been a resident at Pilling House since June 2012. After a fall, and given that I was about to make a lengthy work trip abroad, my mother went into Pilling House on the recommendation of her social worker.
When I visited, it didn't have the ensuite bathroom
that I'd envisaged, but it was clean and the staff were evidently engaged with those that they were caring for.
I came to understand that the ensuite bathroom didn't matter. What mattered was the care and attention that the staff provided. I can only praise the team of carers who have looked after my mother for the past six years, who became her friends, and in whom I felt secure in placing my trust for her welfare.
The demise inherent in dementia is so awful, and the team at Pilling didn't just care for my mother but also for me, talking through every element of her care and the choices that had to be made. I cannot review the care provided by the team at Pilling positively enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Terry M (Husband of Resident) published on 14 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is being well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gordon (Son of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Right from my first phone call, the staff here have been really helpful and friendly. The process of getting my mum into care was explained fully and in a professional manner. I am really happy with the level of care provided and the friendliness of the staff and residents!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for Longroyds & Pilling House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.792 for Longroyds & Pilling House Care Home is calculated as follows: ( (120 Excellents x 5) + (18 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 144 Ratings = 4.792
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Longroyds & Pilling House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Longroyds & Pilling House Care Home to verify any information. View our terms and conditions. Longroyds & Pilling House Care Home has an Enhanced Service - more info.