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Newlands Hall

High Street, Heckmondwike, West Yorkshire WF16 0AL
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Newlands Hall, Heckmondwike
Newlands Hall, Heckmondwike
Newlands Hall, Heckmondwike

Newlands Hall residential care home provide permanent long-term care as well as short-term options that offers a welcoming, warm and comfortable place to stay.

At the Newlands Hall, the approach to care is the same as in other homes managed by Regency Healthcare. The home is registered for 30 residents.

Newlands Hall is furnished to a good standard throughout, with spacious rooms and quite lounges for residents where they can meet chat...  

Care Provided by Newlands Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£899 - £899£899 - £899
Residential Dementia Care£925 - £925£925 - £925

No Top-up for LA Service Users/Placements

Contact Newlands Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sean Chaudhry(Manager)

Local Authority / Social Services

Admission Information

  • Ages 63+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Single Rooms with ensuite Wet Room (25)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • On-Site Parking available

Newlands Hall Reviews (28)

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9.2

Newlands Hall has a Review Score of 9.2 (9.161) out of 10, based on 8 reviews in the last 2 years. Over all time Newlands Hall has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from G W (Wife of Resident) published on 22 September 2023 Submitted via Website
Overall Experience
Very bad experiences. Lack of communication.
Not always clean. Not suitable for Dementia Residents. Lack of care.
Staff heard to shout at Residents causing them to be upset.
Personal hygiene took a lot to be called for. On regular visits, I had to personally clean my relative.
Between his toes, I had to scrape the dirt yet he was supposed to have been showered.
He had poo on both hands and was told it was his dinner!

For 6 weeks bushes were climbing to the top of his bedroom window so no view out and had to put a light on. No working TV, for months after the remote control disappeared. Overall not fit for purpose.

Reply from Fayyaz Chauhdry, Director at Newlands Hall

We thank you for taking the time to bring your experience to our attention. We as a Care Home take pride in delivering quality care to all our residents. We are deeply sorry you feel this way and that you didn’t have a positive experience with your husband’s stay with us. We take all feedback very...  

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Review from B L (Friend of Resident) published on 30 May 2023 Submitted via Postal Card
Overall Experience

Management and staff are always ready to help and answer any concerns you may have.

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Review from G P (Daughter of Resident) published on 16 May 2023 Submitted via Website
Overall Experience

Our Mam lived at Newlands Hall Care Home for just over a year. She settled in quickly and we were very pleased with the care she received. The exceptional care she received in the last few months before her death was outstanding. The love the staff showed her and the support given to us at this very sad and difficult time was exceptional.

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Review from A B (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

The care mum receives from the staff at Newlands Hall is excellent. They are so caring and professional. My mum has really settled in here and feels "at home". As her daughter it really takes the stress off me knowing that she is well taken care of.

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Review from L S (Granddaughter of Resident) published on 13 June 2022 Submitted via Postal Card
Overall Experience

I am very happy with the care my grandma is provided with and all of the staff work extremely well to ensure every residents' needs are met.

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Review from R S (Son-in-law of Resident) published on 9 June 2022 Submitted via Postal Card
Overall Experience

Home provides a good environment for residents to live peacefully and at ease.

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Review from Alan B (Son of Resident) published on 21 January 2022 Submitted via Postal Card
Overall Experience

Mum has been in the care home for almost four years. The staff do a fantastic job in looking after her and meeting all her needs. They always have time to keep families informed on any changes with a smile. A great place for my mum to spend her last years.

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Review from Joy P (Daughter of Resident) published on 13 January 2021 Submitted via Website
Overall Experience
My mother was resident in Newlands for newly two years before her death in December 2020. In my jo,b I had visited many care home's, and the staff at Newlands are the most caring I have come across. They treated all the residents, however difficult, with respect and I would say, love. They were professional but always seemed good-humoured even during the trying year we have just experienced.
My Mum particularly enjoyed the activities.

My Mum died in Newlands, and I and my brother can not thank the staff for the care they gave her and their support to us.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 April 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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