Tolson Grange

12 Coach House Drive, Off Greenhead Lane, Dalton, Huddersfield HD5 8EG
Review Us
9.8 60 Reviews
  • Tolson Grange, Huddersfield
Anchor’s Tolson Grange, in Huddersfield, is a purpose-built home supporting up to 42 older people to live a comfortable lifestyle, as well as specialising in dementia care. It is located in a quiet area of Dalton.

The home continues to welcome new residents and strives to deliver a range of residential care services, including convalescence care; respite care and long-term care for those who can no longer look after themselves.

Tolson Grange has Veteran Friendly Framework (VFF) accreditation.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.
Show Tolson Grange on the Map

Care Provided by Tolson Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Colleagues at Tolson Grange will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Tolson Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alison Corley (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Tolson Grange directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (36)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Visitors are welcome at Tolson Grange.

Parking

  • Onsite parking is available, including disabled spaces.

Tolson Grange Reviews (60)

9.8

Tolson Grange has a Review Score of 9.8 (9.790) out of 10, based on 26 reviews in the last 2 years.
Over all time Tolson Grange has 60 reviews.

Overall Experience
  • 38
  • 20
  • 2
  • 0
  • 0
Date Published
  • 60
  • 5
  • 9
  • 26
  • 34
Reviewer Connection to Tolson Grange
  • 31
  • 9
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 60, showing 21-40
Review from Michelle F (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our wife/mum moved into Tolson last June. It was a traumatic time for mum, dad and us all as a family but I can honestly say that everyone at Tolson was so understanding and helpful. You have all been amazing and I have never known such caring and compassion in one place. Mum is mostly settled now and
we can sleep easy knowing that that she is in the best home ever. You hear so many horror stories about some care homes that it does become such a worry finding the right one. Well we have certainly found it, you are all lovely and we as a family couldn’t be more grateful for what you do. Tolson is always spotlessly clean and bright. There are lots of activities and entertainment and the weekly visit from the nursery children seems to be loved by all. Mum loves the garden in summer and I believe it’s having a makeover this year which will be great, just need the weather now. Mum has made friends both with residents and staff and we have too. Thank you Tolson.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire H (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who is in her 90’s and suffers from dementia, moved into Tolson Grange just before Christmas 2023. She was made welcome from the moment she arrived and settled into her new life at Tolson very quickly. This was due to the warm, caring and loving attitude of the staff. She has been encouraged
to join in the many activities and events and especially enjoys anything to do with music, singing and dancing. I too have been made very welcome when visiting Mum and have found the management and staff extremely helpful. My impression is that the staff work well as individuals and together as a team in a very demanding environment. It was a difficult decision moving mum from her own home to residential care and we have no regrets about choosing Tolson Grange.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Tolson Grange for just over a year and my husband and I have been well satisfied with the standard of care that she has received. Tolson Grange is smart and clean, but just as importantly the staff demonstrated warmth and friendliness. Over the last 14 months, our initial impressions
have been proven to be correct as we have been favourably impressed with the consistency of care and consideration shown to my mother, by everyone at Tolson Grange.
The Management and Staff are always ready to discuss any concerns that we may have, to agree any actions required and to ensure that these are implemented without delay.
There is a real sense of community with the management and staff working as a team with the residents to create a family atmosphere. Residents can take part in a wide range of activities that are provided every day in the communal rooms and they also really enjoy the visits made by singers and entertainers who visit the care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Daughter of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Most carers are exceptionally kind and skilled and Mum is in good hands and her needs are generally well met. This is the most important thing and they are great. They’re also usually kind to us as family. We struggle to remember all their names - they don’t wear name badges and the photo board in reception
is out of date. We are welcome to visit any time except mealtimes which is understandable but makes it difficult to visit during a work lunch break or on the way home from work/after school as each meal is 90 minutes.
We sometimes feel we are an inconvenience to management and admin staff when we need information or have information to give, or need to be let in or out. There isn’t an efficient way of communicating with team leaders unless we speak to them if they are free when we are there.
Facilities are adequate but not luxurious, which is fine for us but some repairs take a long time.
General cleanliness is good but we sometimes need to clean Mum’s toilet and bathroom ourselves.
Reply from Catherine Matthews, Manager at Tolson Grange

Thank you for taking the time to review Tolson Grange and we are pleased you rate our care/support as excellent. Thank you for your kind comments regarding our team, which I will pass on. We have had issues obtaining name badges but will ensure colleagues wear these where possible. We have updated our Meet the Team board. During mealtimes, visitors are welcome in other areas of our home, however, we have protected mealtimes to ensure our residents are able to eat with minimal distractions and obtain their required nourishment. I will ask our housekeeping team to increase their checks on your mum's toilet and bathroom. I am happy to discuss all aspects of care with you at a mutually convenient time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nora B (Daughter of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been in Tolson Grange Care home for two and a half years until she passed away peacefully in her sleep on the 5th March 2024. The care that Mum received in the home was second to none, she was extremely happy she loved the staff and they loved and looked after her really well. The staff are
a great team and work together doing their utmost best to provide care and support to all the residents. The entertainers and activities that they provide are brilliant my Mum loved dancing and looked forward to the monthly singers. Mum loved children and the weekly visits from the nursery were the highlight of the week for her.
Thank you to the management and staff for the love and care that she received during her time at Tolson Grange I would highly recommend this care home to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dennis M (Husband of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
They do care here starting with their attitude. Most of the staff have been here a long time and it shows. They always have a warm smile which creates a feeling of safety and security. And they are very creative. For example, my wife is 80 and has dementia. The staff was great in helping us to organise
a birthday party for her and on February 14th Valentine’s lunch for me and my wife. Everyone at Tolson understands what their purpose is and there is a strong sense of inspiring leadership ‘from the top’. They match their caring with professionalism and do it to a very high standard as a result of great teamwork between carers. They communicate with residents and relatives continuously which creates a great atmosphere of belonging. After a year, my wife describes herself as liking it and feeling safe and happy. I would recommend Tolson Grange to you unreservedly. Every pound it costs is a smart investment (we are self-funding).
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean H (Daughter of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum went into Tolson Grange 6 months ago. What a beautiful clean home this is. Mum has everything she needs and is looked after 24 hours a day. All the staff are caring friendly and accommodating. Mum loves the food which is very varied. There are lots of activities and excellent entertainment. I
couldn't be happier knowing she is in a safe friendly home, it's a pleasure to go visit her. Thank you to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R S (Daughter-in-law of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
I find it odd that staff do not have name badges. My parents-in-law have been at Tolson for nearly 12 months and in all this time staff have not consistently had badges. Whilst name badges are useful for visitors they are essential for residents, especially those with dementia. Please can you get badges
sorted ASAP? You can buy simple black badges online and write names in white marker. Very simple.


Thanks

Reply from Catherine Matthews, Home Manager at Tolson Grange

Thank you for taking the time to leave us a review. Apologies for any issues caused with name badges - most staff should now have them. We unfortunately have had an ongoing supplier issue across our homes, which we've continued to chase up. New badges have again been ordered and we're expecting them soon. The ongoing issue has also been discussed in many relative meetings.
We're happy to chat at a mutually convenient time to discuss this further, or for any further issues experienced, especially as you've rated us low on other aspects of the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane M (Friend of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lady that I looked after privately in her own home, unfortunately had to go into full-time care. Whilst in the care home her private PA’s were still employed to visit her daily to help her with the transition from home to full-time care.
I can not say enough how welcoming Tolson Grange is, the dining
room where all the residents congregate is a home-from-home experience. The girls will always greet you with a smile and offer you a drink or food, just on a visit. One of the girls in particular goes the extra mile, I can’t name her. Small with blonde hair she is amazing with the residents and the visitors. Tolson Grange with the time I have spent there, is definitely a home that I will recommend to potential family and friends for a warm safe environment for their loved ones. I have to say that I do miss my visits, hopefully see you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven S (Son of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find the staff polite/helpful if I have any questions they are answered. If there are any problems or they require something for Mum they will contact me. Mum is looked after and safe, if I need reassurance Mum is okay, I can always ring and staff will give me an update, that gives me and my
partner reassurance that we know she is in the right place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carole T (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at the home for two years and the care my father receives is fantastic. I cannot thank the carers enough, when the carers come and chat with him you can see his eyes light up and he genuinely smiles, this is reassuring to family members that he is happy there.
It is noticeable the
improvements that have been made over the last 12 months with carpets and furnishings and upkeep of the building.
The management and staff are a credit to the home.
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christiane J (Daughter of Resident) published on 27 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent support for my mother; felt that the staff really cared about her and other residents.
My brother and I were also well supported during my mum's final days.
Communication between us and the care home was always good and timely.
This feels like a very well-managed establishment with a good
ethos and a great team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E P (Sister of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister is now bedridden with no verbal communication but she is cared for equally as well as when she was mobile, vocal and sometimes aggressive, when she arrived at Tolson Grange some years ago. She is clean and well nourished. Her room is basic but her vision is such that she wouldn't know any
different. The staff have always been friendly, helpful and accommodating, even through covid lockdowns.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Daughter of Resident) published on 5 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Making the decision to put Mum in a home was not easy but the carers at Tolsen Grange have taken great care of her, got to know her really well, understood any concerns and sorted them really quickly. They're thoughtful and kind and she's content, which is all we wished for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kimberley R (Daughter of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find my mum is well cared for. If there ever are any concerns, I raise them immediately and so far, everything has always been resolved to satisfaction. My mum has been at the care home since March and the staff genuinely appear to care for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ray C (Husband of Resident) published on 12 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife has been well cared for since she arrived in March, the staff have been kind and caring. Our main concern was whether she would settle in the home, fortunately, she appears content and happy. We think this is due to the friendly staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison F (Daughter of Resident) published on 27 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is very well cared for at Tolson Grange. It is a safe place for her. The staff are kind and always treat her with dignity. They are also welcoming to visitors. Mum always looks well dressed and healthy when I see her, and she regularly has her hair and nails done at the home. Her little suite
of rooms is lovely, giving her the option of privacy and a quiet space if she wants to have a rest. I am so pleased there are so many interesting activities available at the home, and I was delighted that my mum is joining in and making friends. We love looking at the photos of her on Facebook! Thank you to everyone at Tolson Grange for making a huge difference to the quality of my mum's life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine R (Daughter of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank all the staff enough at Tolson Grange for the love and care they gave mum. This includes care staff, cleaners, laundry, chef, maintenance, administration and managers. As a team, they work together fantastically. I think their interview process must be unless you are a happy caring person
who treats residents and family members with kindness and respect, don’t apply! Mum was so happy in her new home. Both me and my brother were so worried about her settling in but all the staff made this process so easy. Mum really enjoyed her time at Tolson Grange. Mum's move there made it so me and my brother could return to enjoying visits with Mum rather than the anxiety of sorting care arrangements. We cannot recommend Tolson Grange and the staff highly enough. A huge thank you from us to you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nick R (Son-in-law of Resident) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very pleasant, the room is like a little home from home. Very pleased to see how well Mum looked when I came to visit and how alert she was. A big thank you to everyone. The staff have answered all our questions, without hesitation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine D (Wife of Resident) published on 24 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at Tolson Grange for 3 and a half years now and I have been more than satisfied with the care shown to both him and myself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Tolson Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.790 for Tolson Grange is calculated as follows: ( (251 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 305 Ratings = 4.79
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tolson Grange is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Feb 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 20 hours ago

We currently have two vacancies for care. Please contact Tolson Grange directly for more details.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (10)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tolson Grange to verify any information. View our terms and conditions. Tolson Grange has an Enhanced Service - more info.