Cookridge Court

Iveson Rise, Lawnswood, Leeds LS16 6NB

Cookridge Court is surrounded by woodlands in Leeds. The home is ideally situated for local amenities and provides residential and dementia care.

Bedrooms are located across three floors, while each floor has several lounges and a dining room. The home also benefits from a cinema room, sensory room and a visitors' lounge with modern furnishings throughout the home.

Cookridge Court has its own lawns for use by residents and visitors, and a patio and decking area.

Chefs at the home prepare fresh, nutritious meals on-site, allowing residents to choose from a daily menu. Meals may be taken communally in the restaurant-style dining room, or in residents' rooms if preferred. and special dietary requirements will be catered for.

A dedicated activities co-ordinator plans a busy schedule of events, working with residents and families to make sure everyone's needs and interests are being met. There are daily events in the home, as well as frequent excursions and larger celebrations.

Care workers understand that moving into Cookridge Court will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.

Group: brighterkind

Person in charge: Karen Francis (Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 96 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 96

Rooms with ensuite WC: 96

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own Furniture if required • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Cookridge Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.7 (maximum of 10) for Cookridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Cookridge Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.398 for Cookridge Court is calculated as follows: ( (171 Excellents x 5) + (123 Goods x 4) + (37 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 332 Ratings = 4.398

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.313 Points relating to the number of positive Reviews for Cookridge Court is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.2 positive Reviews (96 registered maximum number of service users ÷ 5). 6 Reviews ÷ 19.2 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Cookridge Court has a Review Score of 8.7 (8.711) from 28 Reviews


Average Ratings

  • Excellent
    14
  • Good
    13
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cookridge Court?

  • Extremely LIKELY
    20
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Cookridge Court

  • Son of Resident/Service User
    12
  • Daughter of Resident/Service User
    8
  • Wife of Resident/Service User
    3
  • Niece of Resident/Service User
    2
  • Resident / Service User
    2
  • more

Mum has settled very well, we were worried about moving her. We feel secure in the knowledge that mum is in a safe environment and is very happy.
The staff have been very welcoming and we are kept informed and up to date with mums care.

How likely would you be to recommend Cookridge Court? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My grandad has been a resident here for over 3 years. Staff have always been very helpful, kind and caring.
Grandad always seems very happy on every visit. Thank you Cookridge Court.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

I go most days and I'm quite happy with the situation. I know them all and they're very kind. They do their best with the available staff.

How likely would you be to recommend Cookridge Court? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

Very good, clean, friendly. Very good staff, excellent food and a high standard of care.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Lovely home, staff always pleasant and greet my aunt. Always happy to help with any requests or queries we have when we visit. My aunt seems very happy and has settled well.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My mum is very happy here and really enjoys dealing with the staff. My family think the staff are delightful. A real credit to their profession.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

My husband was a resident in Cookridge Court for four weeks and settled quickly. I was completely satisfied with his care. The staff were capable and friendly and treated him with dignity and respect. They had time for one to one chats and took an interest in him and his welfare. I wholeheartedly recommend this home.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

A brilliant care home in every aspect. My mother had dementia and stayed on Grange until she finished her days there. Throughout her time in Cookridge Court, the carers were fantastic. They know and understand the personalities of all the residents and sensitively address their individual needs. All the staff at the home always had time for my mother, responding to her affectionate ways and we always were greeted warmly on our visits. Mum's young grandchildren were also most welcome. All the staff - housekeeping, technicians, laundry and obviously the carers work very hard - nothing was too much trouble. We're so glad we chose Cookridge Court. A big thank you to you all - true professionals.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

In my personal opinion, Cookridge Court has, without doubt, extended my mum's life. I think without her going into Cookridge Court, she would have definitely passed away in 2015. All the carers who work on Iveson do their duties with smiles on their faces. They absolutely love their jobs.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Very good all round. Staff seem very capable and helpful. My parent seems very happy here.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Every time I have visited the home I have been so impressed with the care, attention and respect all the residents are given.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

The carers are efficient, caring, kind and helpful. They treat residents with respect and friendliness. The senior carers always inform me if my mother has any health problems and how she is getting on. All the staff in the care home are polite and friendly. The carers always contact GP's or district nurses as soon as possible when necessary. My mind has been put at rest so that I do not worry about my mother when I am not with her. I know that my mother is happy because her face lights up when some of her carers come to talk with her and she says "don't send me anywhere else".

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

My mother became a resident at Cookridge Court 12 months ago after a protracted stay in hospital (5 months). My mother's health and wellbeing have improved significantly over the cause of the past 12 months, which is due to the care and attention she is receiving from all members of staff at Cookridge Court.
The premises and grounds are always kept to a very high standard and the food provision is excellent.
Thank you!

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My mother is very happy in the care home.
The staff are excellent, the food is good.
However, they do have a problem keeping care staff.

How likely would you be to recommend Cookridge Court? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

Mum seems happy and is allowed to move in her section easily. She is happy with the food and her room.

How likely would you be to recommend Cookridge Court? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.6 out of 5

We arrived in August - at short notice - and the team accommodated our requests very well. Initial assessment of dad's condition was well managed, however, after approximately 6 weeks, after a 2nd assessment, we asked for dad to be moved as his dementia is not as severe as others on his floor and this request was dealt with promptly.
Dad is much happier and more settled with the welcoming of the care teams. The care teams have been consistently caring, informative, attentive and upbeat in the care of dad. We are regular visitors (4-7 times a weeks) so have a good view of what day to day life is like there. Any issues we have had have been raised and promptly dealt with.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

I have been very pleased with the level of care given to my mother, who is partially sighted, deaf and with poor mobility. The staff are always approachable as are the management. The room is clean, and mum says there is more than enough food, she is warm. There are several sitting rooms, and she says the staff are always helpful and have time for her. I cannot review the activities as she is limited by eyesight and hearing, but there seems to be plenty going on.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

The staff have been very caring and I am pleased he was so well looked after! Would recommend Cookridge Court to other people.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mum has been in Cookridge Court for 4 weeks after spending 5 weeks in hospital. Mum's mobility and mental health had rapidly deteriorated in hospital. It's incredibly the progress she has made at Cookridge Court. Me and my family can't thank the manager enough for making it an easy choice for mum to live there. Mum seems really happy. We have all found the facilities and staff brilliant. My mum has been made to feel special by the staff at every grade. To see her so happy makes us as a family feel confident that she is being well looked after.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Staff very pleasant and helpful. My aunt seems happy here.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

My husband has always been happy at Cookridge Care Home. Although his memory is bad, he has never lost his rather "naughty" sense of humour and gets on well with the staff. His room is kept clean, his clothes are well laundered and his personal hygiene is good - apart from the occasional missed shave!

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.5 out of 5

My mother is reasonably well cared for in that she is kept clean, nicely dressed and has hair/nails done regularly. She does, however, spend a lot of time by herself in her room and rarely takes part in activities. Whilst I understand the need to respect her dignity and wishes, I feel more could be done to reduce her isolation. She likes to be independent but frequently has accidents and leaves smelly underwear around the room, sometimes in drawers. Staff are caring and friendly. Documentation improving.

How likely would you be to recommend Cookridge Court? Unlikely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.5 out of 5

Mandy Bennett, Home Manager at Cookridge Court responded to this review on 11 Nov 2016:

Thank you for your comments. We welcome all feedback that will help us to continue to improve our care services.

The Activities team at Cookridge Court offer a range of planned activities and entertainment. We have also introduced our Magic Moments recreation and activities programme to encourage well-being by concentrating in equal measure on the mind, through mental agility; the body, through fitness and mobility; and the soul, through entertainment and personal interests, continued learning and emotional engagement.

Our regular residents’ meetings and annual feedback forms ensure that we’re always offering activities and trips that appeal to everyone. While we do encourage residents to take part and try new activities, there’s no obligation to get involved and residents are always welcome to spend their time just as they wish.

If there is anything you would like to discuss further, please do not hesitate to contact customercare@brighterkind.com or pop into the home anytime, my door is always open! Many thanks, Mandy Bennett, Home Manager.

The staff are all very caring, helpful and encouraging. With their help I am making excellent progress with my mobility. They try to provide varied activities, exercise classes, quizzes and entertainers. The only slight downside is that the food sometimes falls below the anticipated level and I feel that our complaints are not listened to.

How likely would you be to recommend Cookridge Court? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

Cookridge Court has had recent investigations from CQC of which I'm sure you are aware. Since then things have changed for the better and it is now thriving. The staff are now very helpful and available when needed. My aunt has been a resident for over 4 years so I can see much improvement on all aspects of care there. The best one being a great management team and a good approachable manager who puts herself out to ensure great care for our vulnerable relatives so I can go home in the knowledge that they are being cared for and all is well. Long may it continue to be so.

How likely would you be to recommend Cookridge Court? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

Feel there has been an improvement over the last few months. My mother seems calmer and the environment is generally quieter. The staff are always welcoming and provide an update on my mothers health etc when requested. The staff all appear very caring and always acknowledge all the residents when necessary and any changes are always reported to me. There has been quite a few changes at this home, particularly in ownership over the years my mother has been resident. I am happy that the improvement continue and that the current company remain in ownership for the foreseeable future.

How likely would you be to recommend Cookridge Court? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.7 out of 5

Mum has been a resident at Cookridge Court for the last two years. It is a lovely care home with good facilities with kind and caring staff. Mum has settled there and is well looked after. Unfortunately during these two years there have been four managers and as a result of the lack of continuity, standards fell and staff became demoralised with many long term carers leaving, which was worrying to many of the relatives at that time. This is reflected in the poor CQC report the home had last year. Thankfully the management team brought in last August, working with and supporting the remaining staff and recruiting new staff, have done and amazing job in turning around the homes fortunes. The staff are visibly happier and working as a committed team, the recent CQC inspections have been positive and my family and I are confident that it is once again a good place for our mum to be.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

Things have vastly improved in my opinion over the last four months at Cookridge Court. Staff are much more helpful and I feel they have a better relationship with the residents. Activities are very good mother enjoys bingo, but participates more in other activities than she use to, she says the activity staff are very good and patient. I hope the home continues to improve because there is always room for improvement. well done.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Mother has been there for eighteen months. The food is good, the staff are good. The rooms are clean. Happy.

How likely would you be to recommend Cookridge Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Submit a Review for Cookridge Court

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: brighterkind

Date: Thursday 01 Feb 2018

more details

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cookridge Court