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Care Provided by Victoria House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home charges Top Ups for the first six weeks of council funded respite.
The price(s) shown are provided by the care home. Contact Victoria House Care Home for full pricing details and T&Cs.
Contact Victoria House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Inniscastle Care Ltd
- Private Owned
Person in charge
- Eduard Lavelle(Finance Director/Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
- Number of floors: 2
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
Visiting
- everybody is welcome
Parking
- Large off street car park
Victoria House Care Home Reviews (114)
Victoria House Care Home has a Review Score of 9.8 (9.798) out of 10, based on 43 reviews in the last 2 years.
Over all time Victoria House Care Home has 114 reviews.
Staff are always friendly and helpful. Residents appear to be comfortable and happy.
Although my relative was only here a short time, she was made very helpful, nothing was too much trouble. Her room was very comfortable. The place was very clean and she enjoyed her meals. Excellent all round. Thank you.
My grandma has been in Victoria House for a couple of years now, the home is always clean. The staff are very friendly and welcoming. Any problems are dealt with in a fast and professional way. My grandma enjoys taking part in any day trips and the daily activities that staff do and she also tells me the food is lovely with plenty of options to choose from. Overall, I feel my grandma is very well looked after here and she is happy to be here.
The care home looks after Mum well and are very helpful if anyone needs a hand.
The staff at Victoria House do an excellent job of caring for my mother, she can be awkward to deal with. She regularly refuses to go to bed on a night, insisting on sleeping in a chair in the lounge. The staff show great patience in dealing with her because this habit of sleeping in the chair causes her neck to be painful and her bottom to be sore both of these areas are treated appropriately and her doctor is always called when necessary. Due to my mother's great age 100 and independent, awkward nature she occasionally falls. I am always notified and reassured that she is ok.
Home very clean and tidy. The management always available to discuss my mum's requirements, staff always considerate and helpful to my mum and family.
Staff overall is helpful and pleasant. The bedrooms are clean and comfortable food especially good thanks to the chef.
I'm disappointed to hear that you are not happy with the management team at Victoria House. I have been informed that this is partly due to the management team deciding not to provide a £2.4k bath hoist in your chosen bedroom. We do have three communal bathrooms on our ground floor all of which have bath hoists fitted.
Staff are always friendly. People there are friendly, painting or looking at books they all seemed quite happy. The atmosphere was very good.
My father considered Victoria House his home and had many friends and we as a family were constantly reassured he was happy and well cared for.
My experience with this care home is all positive from the friendly approachable staff to the care they provided. They kept us informed throughout everything and provided an excellent amount of care for my father. I would highly recommend.
The review was good, any problems had been dealt with quickly and efficiently. Staff and residents work well together.
A staff are very caring and treat me with dignity and respect.
Mum in care home from 4/9/15 to 1/2/16 when she passed away, mum had dementia and from the start the care provided was brilliant, they played games, motivational and music and TV. When mum wasn't able to eat much and her appetite was not good they would try her with different food. Palliative care was needed and the home was able to provide this without moving mum to a nursing home which was great as with dementia it is difficult for them to get used to different people. Palliative care was brilliant they couldn't have done any more than they did and also cared for the relatives.
Mum has been here for 6 months and enjoys the home. She says the meals are sometimes repetitive but I think she's a bit fussy! The staff are always happy and helpful from managers to the cleaners. The care staff are always around. Mum's hairdresser goes to the home and uses the salon. The reception area looks lovely, security is good and ample care parking. I'm always informed of appointments and if the doctor has been called. Really happy with the care mum is receiving here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 September 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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