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Care Provided by Victoria House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home charges Top Ups for the first six weeks of council funded respite.
The price(s) shown are provided by the care home. Contact Victoria House Care Home for full pricing details and T&Cs.
Contact Victoria House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Inniscastle Care Ltd
- Private Owned
Person in charge
- Eduard Lavelle(Finance Director/Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
- Number of floors: 2
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
Visiting
- everybody is welcome
Parking
- Large off street car park
Victoria House Care Home Reviews (114)
Victoria House Care Home has a Review Score of 9.8 (9.798) out of 10, based on 43 reviews in the last 2 years.
Over all time Victoria House Care Home has 114 reviews.
The staff treated residents with care and always helpful in a professional manner.
The staff were friendly and welcoming. My brother-in-law is very happy here.
Excellent!
The care the staff give to the residents is way more than we could have hoped for. The quality of life that he enjoys is solely down to the patience and care he receives from the staff.
Well cared for, good food, nice staff.
Very good standard of patient care. The staff are very supportive. All of the residents are treated with respect and dignity.
The care home and bedroom is always very clean.
Good homecooked food.
Look after Grandma really well.
Loved the activity program.
She really enjoyed the singer and was singing along and smiling (not something we have seen much of)!
Cleanliness of the bedrooms, lounges and dining rooms are excellent. Mum looks forward to the singers on Tuesday and sometimes Fridays. She also enjoys the hairdresser cutting and shampooing her hair.
When I visit and see her smiling face, I know she has settled well here.
Thank you to all staff at Victoria House for your professionalism and your caring attitude.
I would highly recommend Victoria House for the well being of a family member.
The experience we have had at Victoria House prompts me to say that I would have absolutely no qualms in recommending it to other members of my family should residential care ever be needed.
Thank you all for the love and care you gave my Aunt.
Thank you so much for your kind words - which I will share with the team. We are so pleased to hear that you were happy with the care and support your Aunt received at Victoria House.
After a very short time, my Aunt settled into Victoria House. She loved the company, her Carers and the food. Nothing was too much for her Carers, they respected her and made her feel safe. She soon became part of the family and took part in all the activities she was able to, crafting, dominoes, singing etc., which her Carers gently encouraged her to try. She loved her bedroom with its en-suite, though didn't spend all her time there as she liked to be in the lounge, to be with her new friends and her friendly Carers. It is a big decision to hand over a vulnerable loved one to strangers, but they were not strangers for long and quickly confirmed that we had made the right decision to choose Victoria House. But the care did not stop there, visiting family members were made to feel welcome and supported. They valued our input into the care package that was right for my Aunt. The family will always be grateful for the loving, caring experience my Aunt had during her stay there.
Mum has been coming to Victoria House for a few years as respite and absolutely loves it here.
Thank you for your kind words. The team will be really pleased to know that you are happy with the service.
The staff at Victoria House are always friendly and very helpful, always busy working and looking after the residents. Mum always looks clean and tidy and her room is kept spotlessly clean and tidy too. Mum loves the staff. She likes having a laugh and a joke with them.
Dear Carol - thank you for your kind words - this means a lot to the team at Victoria House - who strive to offer a great service. I note that you are not happy with the current activities program. I know the residents loved our vocalist this Sunday (24th March) and yesterday (25th March) we had a...
A really nice, friendly team with a really good support structure. Easy to approach and really helpful. Lovely surroundings.
Thank you for your kind comments.
I have been treated well while I've been here. The staff are very helpful when I require assistance with anything including getting help from my GP.
Staff not enough communication between staff and relatives.
We would love the opportunity to discuss this with you and to see how we could of better met your family's needs. Please contact the home on
Tel: 0113 2708 529 to arrange a meeting to discuss. We look forward to your response.
Very good, excellent.
Excellent care is given to my mother great service of care.
Just wanted to say a big thank you to all the staff who made a difficult time for our family easy to bear. The care you showed my dad was of the highest quality. He enjoyed his stay with you even though it was an anxious time for him. In a world full of horror stories regarding elderly care, it was reassuring to find this wonderful gem. Heartfelt thanks to all staff who cared for my dad.
Thank you for your kind comments - this will mean a great deal to the staff at Victoria House.
It is excellent for what it does. Much nicer than I thought. I will come back. Pleased with the staff and the food.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 September 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Victoria House Care Home.
Awards / Recognitions (0)
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Accreditations
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