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Care Provided by Victoria House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home charges Top Ups for the first six weeks of council funded respite.
The price(s) shown are provided by the care home. Contact Victoria House Care Home for full pricing details and T&Cs.
Contact Victoria House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Inniscastle Care Ltd
- Private Owned
Person in charge
- Eduard Lavelle(Finance Director/Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
- Number of floors: 2
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
Visiting
- everybody is welcome
Parking
- Large off street car park
Victoria House Care Home Reviews (114)
Victoria House Care Home has a Review Score of 9.8 (9.798) out of 10, based on 43 reviews in the last 2 years.
Over all time Victoria House Care Home has 114 reviews.
Many thanks again to all the staff, from management through to the cleaners, they were all great.
Sadly his mental and physical demeanor deteriorated substantially during his stay at Victoria House.
Visiting protocol remained restrictive as per Covid despite government lifting. Told to leave after 45 minutes despite his distress at the time. The phone never answered, and numerous answerphone messages were left, no response from the manager. Some staff were seen to be caring and welcoming, sadly this was not the general norm. The milieu was clean, with no permeating odour detected. I appreciate the difficulties of keeping track of clothing etc. However, what is absolutely appalling is the loss of extremely expensive hearing aids and the lack of communication and compensation.
Thank you for your review. We are a Residential/EMI Care Home without nursing and do accept clients for a short period of time, where they are reviewed by the clinical teams in the community before moving on to their next destination. This is decided by the social work teams and their families. We...
Mum has settled in really well. The staff here are so friendly and welcoming, from a smile and a friendly chat on arrival for visiting Mum, to the lady who strokes Mums hair when she gets upset or agitated to calm her down. Keep up the good work everyone. It's great to see all the activities on social media too.
Thank you for your lovely review and kind words - which i will share with the team. it means a lot.
I have been a resident here for 6 months and I find the service excellent.
The staff, especially two, in particular, are very nice and friendly. My mother tells me that everyone looks after her very well all the time.
All the staff are extremely helpful and I believe they give my Dad the best care possible. Certain staff members go above and beyond to accommodate my dad's needs and my own.
Recommend this care home to everyone. The staff in all areas are amazing. Caring dedicated and approachable. Really pleased with mums care, always presented well, clean and well cared for. Definitely highly recommended 100%
Everything is lovely but we are in lockdown and I don't see beyond the home's pod, which is amazing and I know not all homes have this. So this is what I know, so far - my friend is happy.
My Mum has been a resident for several years now. She has dementia and is seriously disabled. Since she arrived she has been treated with kindness and respect by the staff. Her room is kept clean and tidy and the staff are patient and caring, never off-hand or dismissive, neither are they patronising to these elderly and vulnerable people. The attitude springs from the top and shows in all aspects. The cleaners, cooks, and carers are all positive and friendly, they don’t last long there if they aren’t. Management respond positively and decisively if things are not right. I have no hesitation in recommending Victoria House for those wishing to find a caring residential home for their vulnerable loved ones.
I have been very pleased with the care given to my mother who has vascular dementia and has severe arthritis. The staff have been consistently helpful and friendly. Any special requests have been implemented quickly. Medical care has always been provided promptly when requested and I have been kept informed of any issues that may have arisen. Overall very happy.
Coming each day. They are very welcoming and kind to me.
Very enjoyable. Good food and activities.
Victoria House is a friendly and welcoming care home. The staff are very helpful and the home is warm and nicely decorated.
It is good, the staff are great.
All the carers are extremely helpful, always approachable if we have any questions. Father in law gets on very well with them all.
Fantastic staff, very caring they make sure Nanna's every need is taken care of, they are approachable, professional and altruistic.
When I came to home to see my mam the home is very warm and the staff are very friendly. My mam seems very settled and well looked after.
Victoria House is well presented, clean and tidy. The staff are friendly, caring and treat patients with respect and dignity. The food is good, home-cooked and plenty of choice and good quality. The care is person-centered with family involved in the process. Highly recommend to anyone looking for a care home.
Staff are all very caring, experienced and sympathetic to residents needs. They are efficient and the home us well run with entertainment days and craft/art session for those who want to join in. Catering is good and visitors are welcomed.
Dad and I have had to overcome some negative issues due to his illness. A learning curve for us both.
I can honestly say without the support and care from all the staff especially the owner, manager, and senior staff we wouldn't have been able to make the family memories we have.
Dad continues to enjoy his life, he's is happy with all the support he receives. He also feels the food is very good and is well fed.
The cleanliness around the home is good too. Laundry is not as quick as he would like but they do their best to accommodate his needs.
As a daughter, I appreciate how well I am included in some of the decision-making with dads care and also will be forever grateful for going the extra mile by allowing and providing a decorated room to celebrate birthdays and Xmas for us all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 September 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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