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Care Provided by Victoria House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Victoria House Care Home to confirm what's included and get a personalised quote:
The home charges Top Ups for the first six weeks of council funded respite.
The price(s) shown are provided by the care home. Contact Victoria House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Inniscastle Care Ltd
- Private Owned
Person in charge
- Eduard Lavelle (Finance Director/Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
- Number of floors: 2
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
Visiting
- everybody is welcome
Parking
- Large off street car park
Victoria House Care Home Reviews (118)
Victoria House Care Home has a Review Score of 9.8 (9.793) out of 10, based on 42 reviews in the last 2 years.
Over all time Victoria House Care Home has 118 reviews.
Really happy with the care my dad gets staff are friendly have that they keep them active and they get to do activities.
Really happy with the care my dad gets staff are friendly have that they keep them active and they get to do activities.
Thank you for your kind words. I'm pleased you happy with the care being received and the homes activities.
My brother in law has settled in very well. Staff very supportive and caring. Staff helpful to family members.
My brother in law has settled in very well. Staff very supportive and caring. Staff helpful to family members.
Thank you for posting a review. We are pleased to hear that your brother in law has settled and that you find staff supportive and caring.Its appreciated.
We are so happy with my father-in-law's care, and we have seen such an improvement in him since his arrival. His mobility and food intake have improved, my father-in-law has good relationships with his carers and does have his favourites.
We are so happy with my father-in-law's care, and we have seen such an improvement in him since his arrival. His mobility and food intake have improved, my father-in-law has good relationships with his carers and does have his favourites.
We are so pleased to hear that you are happy with the service. We are glad you can see an improvement in your father-in-law. Thank you for taking the time to complete a review - I will pass your kind words to the team.
Mother settled well, care is exceptional as resident can be difficult, is happy and is more social than has been for past few years.
Mother settled well, care is exceptional as resident can be difficult, is happy and is more social than has been for past few years.
Thank you for taking the time to complete a review - your kind words make a difference. We are all pleased to hear that mum has settled well.
I am very happy with the care my grandma is receiving at Victoria Residential Home; she is very settled and happy.
I am very happy with the care my grandma is receiving at Victoria Residential Home; she is very settled and happy.
Thank you for your review. We are pleased to hear you are happy with the service.
Excellent. Happy with mum's care.
Excellent. Happy with mum's care.
Thank you for taking the time to complete a review. We are glad you are happy with the service and the care.
The care provided for my mother has always been exceptional from all staff at the care home. I requested that my mother be able to virtually attend her usual Church service and this was immediately organised to the benefit of all residents. The care home consider not just practical and emotional...
I have no concerns and would recommend.
Thank you for your kind words - its greatly appreciated.
I am really happy with my dad's care. Staff are lovely, and always there when needed.
I am really happy with my dad's care. Staff are lovely, and always there when needed.
Thank you so much for taking the time to leave a review. I am pleased to hear that you are happy with the care your father is receiving.
Mum has settled in really well. Staff really good.
Mum has settled in really well. Staff really good.
We are pleased to hear that mum is settling in well. Thank you for taking the time to complete a review - its greatly appreciated.
Friendly staff, good meals, care for residents
Friendly staff, good meals, care for residents
Thank you for taking the time to complete a review. I'm pleased to hear you are happy with the service.Your kind comments are appreciated.
Very friendly staff, give good care to residents
Very friendly staff, give good care to residents
Thank you for taking time to submit a review. Your kind words and time are greatly appreciated.
The staff are always welcoming, attentive and helpful. Their level of care and attention to the residents is excellent and they take time to get to know each and every one of them and their needs. No request is too much and they are always happy to assist in any requests for information or help we...
The staff are always welcoming, attentive and helpful. Their level of care and attention to the residents is excellent and they take time to get to know each and every one of them and their needs. No request is too much and they are always happy to assist in any requests for information or help we require. We have always enjoyed our visits for the last four years and the strong working relationship we feel have formed. A lovely atmosphere always.
Thank you for your kind words - which I will share with the team.
Happy with his care, great staff very helpful
Happy with his care, great staff very helpful
Thank you for taking the time to complete a review - I'm glad to hear you are happy with the care your loved one is receiving.
The staff are lovely care home is clean
The staff are lovely care home is clean
Thank you for taking the time to post a review and thank you for your kind words.
My Mum has settled well and I'm confident this is down to the staff and their commitment to give as best care possible. My Mum talks highly of not only the staff but also the range of activities on offer and joins in lots of enjoyable time with other residents.
My Mum has settled well and I'm confident this is down to the staff and their commitment to give as best care possible. My Mum talks highly of not only the staff but also the range of activities on offer and joins in lots of enjoyable time with other residents.
Thank you for your kind comments - which I will share with the team. We are pleased to hear that Mum is enjoying the activities.
We visit every month for 2 to 3 hours. We find our sister-in-law very happy and settled in Victoria House. The care staff are caring and polite to everyone. The home looks clean and tidy, plus there seem to be many activities for the residents ie exercise classes, silent discos and singers who...
We visit every month for 2 to 3 hours. We find our sister-in-law very happy and settled in Victoria House. The care staff are caring and polite to everyone. The home looks clean and tidy, plus there seem to be many activities for the residents ie exercise classes, silent discos and singers who perform every so often and craft sessions are well-liked by my sister-in-law.
We have a wonderful caring team and its nice to hear their hard work being recognised. Thank you for your kind words, it really means a lot.
Mum was very happy here.
Mum was very happy here.
Thank you for taking the time to complete a review. I'm pleased mum was happy - that's exactly what we aim for.
My mum seems happy so I'm happy.
My mum seems happy so I'm happy.
It's always reassuring to hear that clients and their families are happy. Thank you for your kind words.
Residents are well cared for and have lots of activities.
Residents are well cared for and have lots of activities.
Thank you for your kind words - the staff are so caring and try so hard to make sure that the clients are cared for and loved. Our activities coordinator is truly fantastic at activities and the residents love the different activities such as the Silent Disco - it's so good to see!
The support and help my aunty has received has been amazing. She arrived not too good for wear. After only a short while she looks so well and well looked after. I no longer worry about her to the extent I did. The staff are there at all times, and in my experience they are friendly. They have been...
The support and help my aunty has received has been amazing. She arrived not too good for wear. After only a short while she looks so well and well looked after. I no longer worry about her to the extent I did. The staff are there at all times, and in my experience they are friendly. They have been there to discuss my aunty.
We are pleased to hear that your aunty is being cared for and that she is being looked after so well. This is a testament to such a kind and caring team. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 September 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Victoria House Care Home.
There are no upcoming events for Victoria House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Victoria House Care Home.
Accreditations
There are no accreditations posted yet for Victoria House Care Home.
Meet the Team (0)
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