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Care Provided by Victoria House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home charges Top Ups for the first six weeks of council funded respite.
The price(s) shown are provided by the care home. Contact Victoria House Care Home for full pricing details and T&Cs.
Contact Victoria House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Inniscastle Care Ltd
- Private Owned
Person in charge
- Eduard Lavelle(Finance Director/Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
- Number of floors: 2
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
Visiting
- everybody is welcome
Parking
- Large off street car park
Victoria House Care Home Reviews (114)
Victoria House Care Home has a Review Score of 9.8 (9.798) out of 10, based on 43 reviews in the last 2 years.
Over all time Victoria House Care Home has 114 reviews.
I am very happy with the care my grandma is receiving at Victoria Residential Home; she is very settled and happy.
Thank you for your review. We are pleased to hear you are happy with the service.
Excellent. Happy with mum's care.
Thank you for taking the time to complete a review. We are glad you are happy with the service and the care.
I have no concerns and would recommend.
Thank you for your kind words - its greatly appreciated.
I am really happy with my dad's care. Staff are lovely, and always there when needed.
Thank you so much for taking the time to leave a review. I am pleased to hear that you are happy with the care your father is receiving.
Mum has settled in really well. Staff really good.
We are pleased to hear that mum is settling in well. Thank you for taking the time to complete a review - its greatly appreciated.
Friendly staff, good meals, care for residents
Thank you for taking the time to complete a review. I'm pleased to hear you are happy with the service.Your kind comments are appreciated.
Very friendly staff, give good care to residents
Thank you for taking time to submit a review. Your kind words and time are greatly appreciated.
The staff are always welcoming, attentive and helpful. Their level of care and attention to the residents is excellent and they take time to get to know each and every one of them and their needs. No request is too much and they are always happy to assist in any requests for information or help we require. We have always enjoyed our visits for the last four years and the strong working relationship we feel have formed. A lovely atmosphere always.
Thank you for your kind words - which I will share with the team.
Happy with his care, great staff very helpful
Thank you for taking the time to complete a review - I'm glad to hear you are happy with the care your loved one is receiving.
The staff are lovely care home is clean
Thank you for taking the time to post a review and thank you for your kind words.
My Mum has settled well and I'm confident this is down to the staff and their commitment to give as best care possible. My Mum talks highly of not only the staff but also the range of activities on offer and joins in lots of enjoyable time with other residents.
Thank you for your kind comments - which I will share with the team. We are pleased to hear that Mum is enjoying the activities.
We visit every month for 2 to 3 hours. We find our sister-in-law very happy and settled in Victoria House. The care staff are caring and polite to everyone. The home looks clean and tidy, plus there seem to be many activities for the residents ie exercise classes, silent discos and singers who perform every so often and craft sessions are well-liked by my sister-in-law.
We have a wonderful caring team and its nice to hear their hard work being recognised. Thank you for your kind words, it really means a lot.
Mum was very happy here.
Thank you for taking the time to complete a review. I'm pleased mum was happy - that's exactly what we aim for.
My mum seems happy so I'm happy.
It's always reassuring to hear that clients and their families are happy. Thank you for your kind words.
Residents are well cared for and have lots of activities.
Thank you for your kind words - the staff are so caring and try so hard to make sure that the clients are cared for and loved. Our activities coordinator is truly fantastic at activities and the residents love the different activities such as the Silent Disco - it's so good to see!
The support and help my aunty has received has been amazing. She arrived not too good for wear. After only a short while she looks so well and well looked after. I no longer worry about her to the extent I did. The staff are there at all times, and in my experience they are friendly. They have been there to discuss my aunty.
We are pleased to hear that your aunty is being cared for and that she is being looked after so well. This is a testament to such a kind and caring team. Thank you.
My aunt has come leaps and bounds since being in Victoria House. She is looked after very well and the staff are fantastic.
Thank you for your kind comments - which I will share with the team.
My relative is well looked after and they attend to his needs. The staff are really friendly and always keep us up to date on his daily requirements.
Thank you for your kind comments - which I will share with the team.
Victoria House is a loving, friendly home with care at its heart. There are plenty of activities for the residents if they wish to join in.The staff care not just for the residents but also their families. I have yet to meet an unfriendly staff member. The rooms are kept clean and tidy and the meals are good. I wish I could move in!
Thank you for your kind words. We have a fantastic team and it's nice for this to be recognised - it means a lot.
Great, friendly, Dad loves it here.
Thank you for your kind comments - I'm glad dad is happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 September 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Victoria House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Victoria House Care Home.
Accreditations
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