Ashby Lodge Residential Home

Mum feels really safe at Ashby Lodge Residential Home. She says the staff really care. The staff generally are very helpful and accommodating. The exterior of the house could do with a re-paint and general tidy. Having said that, when leaves fell in Autumn, these were cleared up every day.

The home still needs an update, in progress. Good staff. Excellent, go the whole way to help. Overall very good.

I have been cared for very well indeed.

A heartfelt thank you to each and every one of the staff who are truly amazing.

A comfortable and caring environment with high standards and excellent staff. Feeling safe and cared for throughout the stay.

When I was told Mum required 24hr care after several falls and Dementia could no longer cope at home it was the worst news ever. But my Dad who has passed away had a friend who lived in Ashby lodge and visited every week for the last 5 years would come home and comment on the lovely care his friend was receiving. He often said how he could live there himself. So straight away I knew where my mum would have the best possible care. Mum has been living in Ashby Lodge since February and settled in lovely feeling at home almost straight away and for someone who used to say she wouldn't live in a care home is saying a lot! I am so happy as I have seen a complete transformation in her Health and especially her mental state with the constant stimulation she receives there, I feel I have my mum back. Her grandchildren love visiting her and even our little dog who goes most days loves all the fuss given to him from residents and staff. I can not praise the wonderful staff enough, Thank you.

I cannot thank Ashby Lodge for the loving care they gave my wonderful Mum. They are a true family full of love and support. My Mum had a loved and happy environment. The staff are so thoughtful and caring. My Mum was well looked after and we were also given lots of support from them. My mum and us truly had an extended family. When my mum passed away in February, they could not have been more helpful and caring and supportive. They truly helped us a lot. My mum was a character and they loved her for that. Our family will always be thankful to them. The care is outstanding, and the connection between the Family and Staff. We were so very lucky to have our wonderful Mum and Granny spend her last months in a wonderful environment.

A close friend moved there and settled straight away...staff are amazing and friendly...my friend is happy and looking 100 per cent healthier than when he went to Ashby Lodge...amazed with the place..was dreading him going into a care home...nothing like I thought it would be..fab place..thanks to the amazing staff.

The care provided is of an exceptional level and has ensured my husband is happy and well, both physically and emotionally. The level of care is outstanding and is resident focussed with a clear emphasis on the best for all.

Thank you for looking after dad and making his last years comfortable.

Thank you to staff and management, may you continue with the good work so very much needed for the elderly.

We cannot praise this home enough especially my father in law who will be forever grateful for the kindness you have shown to him and the care you have given to his wife in her final days. Thank you from the bottom of our hearts.

My mother's needs are met and if there is a problem I ring up and the manager and staff respond quickly. She has a few minor illnesses which have been picked up easily and the GP called. The staff always ring me to inform me of any issues. My mum is happy in Ashby Lodge Residential Home.

My mother cannot walk or talk but the staff seem to know what she wants, she cannot join in with anything, but never gets left out. Her bedroom door is always left open so she can see people passing. The staff always keep her clean and tidy. She has her hair cut every month as I have asked, they do her nails so she doesn't cut herself. They bring her dinners on time even though she cannot and will not go to the dining room. I am very pleased with the way she is treated and if anything happens, day or night, they let me know straight away as I have requested, my brother and all of our family agree.

My grandma has started to suffer from dementia and was not able to cope living in sheltered accommodation anymore. We managed to secure her a place at the Ashby Lodge. She loves it! whilst she has continued to decline from a dementia aspect. She is really happy, content and safe. She feels as though the carers are family. They are kind, patient and have a wicked sense of humour. We are indebted to them for their support and care.

My father has been in Ashby Lodge for 9 months. Throughout that time the care for his health and wellbeing has been outstanding. The manager and her staff genuinely care about and respect every resident.

I love being at Ashby Lodge. I wouldn't change it for anywhere else. The staff are brilliant.

I find that every aspect of Mum's home is very good. The staff are very caring and will sort out any problems. She is very pleased with the food she is offered. Overall she seems very content.