Carleton Court

Thank you for the bottom of our hearts for the great care you gave to dad

I highly recommend Carleton Court to anyone considering residential care.

My husband is getting the best care any one would wish for their loved ones to receive. The staff are caring have time to spend with the residents and spend time making sure they are happy and well supported. The food is excellent the rooms are always immaculate and comfortable. Christmas festivities are great. I never leave my husband after a visit unhappy with the care and love he gets.

Mum has been a resident for over 3 years. When we needed to find residential care for her, we did our homework and chose Carleton Court as we liked it's caring ethos. We as a family have been very impressed throughout mum's time there, particularly by the caring staff and management team. During mum's recent illness - her third - the staff could not have been kinder or more attentive to her and this extended to us, her family. I have recommended Caroleton Court to other families, who have been similarly impressed. Thank you Carleton Court.

My father in law moved to Carleton court May 2025 , he spent just over 4 weeks there unfortunately due to his illness he wasn't suited to the home so has since moved , the management were onboard from the start and very honest , during his stay they followed up everything we asked of them and more , from the domestic , kitchen staff to the carers , seniors and maintenance man they were all friendly kind and caring towards us and my father in law , contact was second to none and we were involved from the start

Mum took up residence at Carleton Court in October 2023 and lived there until her passing in November 2024. During her time there, the care and love she received was first class and as a family we had no concerns over how she was looked after. We were kept informed of any issues arising at all times and involved in any decision making. There was a good choice of food and there were staff constantly cleaning everywhere. There were activities going on at the house for residents but despite their efforts to get mum to join in she always declined.

My Dad went into Carleton Court in January 2024 initially for respite care. He was suffering from dementia and other medical conditions and after suffering a few falls, he was hospitalised for several weeks. I was delighted that we were able to place my Dad at the home to help him recover and, hopefully, make this a permanent solution for him to enjoy his twilight days. This is a truly wonderful care home that is very clean, homely and well-maintained. I found the staff to be kind, and caring and have their residents' needs at the centre of everything that they do. There was always plenty of staff on duty and it was clear to me from my regular visits that the residents are happy and enjoy living at the home from the smiles and conversations at the home. There is a lot of love in this place. Sadly, my dad passed away unexpectedly on 19th February, but I have nothing but praise for the home and the lovely team at Carleton Court. I would highly recommend it to anyone.

My mum went into Carleton Court Care Home in December 2022, it was initially for respite care over Christmas but she settled so well we decided to make it permanent. The owners and staff at the home are all lovely and caring people and all my mum's needs were met. My mum had a heart condition and a doctor was called when needed and Mum had a specialist heat nurse going in to see her. The home kept us up to date all the time with text messages and phone calls. We would highly recommend Carleton Court Care Home. Mum died on the 23rd of March 2023.

It gives me great pleasure to write this review for Carleton Care Home. Our dear mum needed emergency respite care with a view to becoming a permanent resident. Mum was assessed and accepted into their care. We were so anxious about placing Mum into a Care Home, it was something that we never wanted or envisaged having to do. However, our fears were quickly allayed! Mum settled instantly and that was down to the most wonderful, kind, caring staff and management. Nothing was too much trouble. Mum was safe, warm, well fed and monitored around the clock. She was made to feel so welcome from the moment we walked through the door. Mum loved engaging with residents and staff and loved how warm, friendly and professional they were. Mum felt physically and physiologically safe and secure. All her needs were being met. She really enjoyed all her meals and treats and she made friends very easily. Carleton Court turned out to be Mum's last, but best chapter. She was so very happy there.

In 2011 my mother went to live in Carleton Court Care Home at the age of 86 and suffering from osteoporosis. The care was excellent as were the staff and accommodation. When in 2019 my elderly cousin could no longer manage on her own, I had no hesitation in contacting the manager at Carleton Court who quickly made a room available and we are experiencing the same level of care and support. I have also recommended and 92-year-old friend who is now settled in Carleton Court Care Home.

My mum lived in the care home for almost two years before she sadly passed away. On her arrival at Carleton Court Care Home, her mental health and overall health vastly improved. All of the staff are kind, compassionate, efficient and supportive, nothing is too much trouble. Management are excellent, friendly, professional and extremely helpful. I will be forever grateful for the care and love Mum received, I couldn't have asked for more. A wonderful place and very highly recommended.

For the final period of my dad's life, I could not have wished for a happier, more home-from-home place to be cared for than Carleton Court Care Home. I knew that my dad was being cared for 24 hours by a wonderful team who put residents first! And also their family. Nothing was too much trouble if there were any queries. My dad was happy with the company of other residents and activities and well looked after to end of life.

Carleton Court Care Home far exceeded our expectations. The care my dad received was beyond outstanding. Every single member of staff, no matter what their status was, showed care and understanding beyond measure. Nothing was too much trouble even when you could tell they were pressed for time being very busy. I would recommend Carleton Court to anyone and everyone.

Mum was 90 and in the early stages of dementia when she moved into Carleton Court Care Home in 2019. She settled in straightaway and quickly formed a heart-warming friendship with another resident, who also had dementia. The only anxiety she ever expressed was that she might have to move elsewhere. Carleton Court has a warm, happy atmosphere and a marvellous team of cheerful, sympathetic, quietly-competent staff who always have time for you no matter how busy they may be. It's obvious that they genuinely care about the residents and that it's more than "just a job" for them. As Mum's sad decline inevitably progressed, her increasing needs were met without any fuss and with deep compassion and thoughtfulness. Her final days were calm, comfortable and peaceful - and everything you could hope for. We will be eternally grateful that Mum found such a safe and secure haven when she needed it most and that her last few years have been brightened with so much fun and laughter.

It has always been our direct experience that the staff at Carleton Court go above and beyond in the care they offer and that hasn't changed in spite of the restrictions and additional pressures that Covid-19 created for them. Our relative has remained happy, comfortable and safe throughout, we are very grateful to them all.

I had my first visit in the new garden room 2 weeks ago which was so special. Upon arrival I mentioned to Rod that my grandmother was hoping to have a cup of tea with me, I explained I had brought along a cream cake for us and asked if he could make us a cup of tea. Not only did he make us a lovely cup of tea he also provided plates with doilies and a knife, it really helped to make our day very special. Nothing is ever too much trouble and the home always put the residents first. I am confident my grandmother is in the very best place, she is safe, warm, fed, watered, very much cared for and very happy.

As a family, we cannot thank all the staff enough for their hard work and dedication and we would definitely recommend Carleton Court to anyone who needs to be cared for.

During this frightening time during the coronavirus pandemic, we are so grateful that she is being so well cared for and we have no worries she is happy and receiving the best care. We are kept well informed of the ever-changing situation and we as a family always sing the praises of the home and would recommend it without reservation. Mum will have been a resident for the last 5 years and we chose it for her for its locality, the lovely home and gardens and the Christian ethics and respect of its residents, giving them care and their personal dignity. Thank you to all at Carlton Court.

Thank you.

Found the staff to be very welcoming and caring towards the residents. Took time to talk to both residents and relatives. Feels homely when you walk in.