Vicarage Court Care Home

Vicarage Gardens, North Featherstone, Pontefract, Wakefield WF7 6NH
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9.8 146 Reviews
  • Vicarage Court Care Home, Wakefield
Vicarage Court Care Home is a multi award winning nursing home, located in the scenic surroundings of the Yorkshire countryside, near Pontefract Racecourse. A qualified nursing team provide personalised care including for specialist conditions such as residential dementia, general nursing, elderly residential and young persons physical disability. They can cater for specialist care packages to suit complex resident needs.

Established for 30 years, it has new state of the art facilities with the team boasting many years of experience in management of long-term care needs. There are 10 lounges, a courtyard, balcony areas and two acres of gardens for residents to enjoy.

In 2021, HealthWatch awarded the home the "Putting People First" award. This was for the team's response to COVID crisis and not losing any residents to COVID. In 2020, they won at the British Care Awards. Previous to that they own "Employer of the Year" (2014) from Wakefield College.

Day care and respite care are available. A versatile range of bedrooms can suit individuals with differing needs, while there is a choice of comfortable living areas and a sun lounge. Large luxury apartments for couples or individual residents are available.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 80 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Fees depend on the unit and room. Please speak with the manager or the Director for exact fee rates.

These prices are only a guideline, please contact Vicarage Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Calsa Care Ltd

Person in charge

  • Tracy Smith (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (3)

Visiting

  • The home have no set visiting times. Families are welcome whenever they wish.

Parking

  • Free Parking in large car park

Vicarage Court Care Home Reviews (146)

9.8

Vicarage Court Care Home has a Review Score of 9.8 (9.849) out of 10, based on 19 reviews in the last 2 years.
Over all time Vicarage Court Care Home has 146 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Vicarage Court Care Home
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Total of 146, showing 61-80
Review from L B (Sister of Resident) published on 14 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care shown in this care home has been extremely good, so far. My brother, who has learning difficulties, has settled well into the new environment, as staff are welcoming, caring and professional in all areas. His safety has been paramount and the management and staff have been very
supportive. Drinks have been shown to be plentiful and his pureed meals have been well presented. He engages in the activities, which are varied, within his capabilities and he does not feel left out. A home well worth recommending.
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Review from R H (Daughter of Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father (aged 94) was a resident for 4 years and throughout he has been treated with care, dignity, affection and made to feel part of the Vicarage Court Care Home family.
He was always keen to join in with the many varied activities. With a hearty appetite loved the home-cooked nutritious food.
Every member of staff was kindness itself and I cannot recommend Victoria Court enough.
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Review from M B (Brother-in-law of Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law has been in residence at Vicarage Court for several weeks and has been welcomed by a warm and caring staff. His dignity and his safety have both been a priority. He has settled in well and made many friends amongst what seems an endless flow of staff and familiar faces. Management
staff and the trained nurses have always been supportive and readily available to speak to. It is good to see my brother-in-law involved in the many varied activities, even planting bulbs.
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Review from L F (Son of Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Having had two family members in this care home in the past we have been very disappointed with the lack of care provided to our mother. She was in the home for a total of four weeks respite which was to be made permanent but was asked to leave with two days' notice. Following visits by social services,
mental health, and a doctor we were advised to move her to a safer place with nursing provided, such was the deterioration over the period of her stay. Pain management was too slow and poor. No help to feed, started incontinence which was not managed and developed thrush in her mouth and not diagnosed!
Reply from Jag Singh, Director at Vicarage Court Care Home

I am deeply sorry you feel this way and you have had a negative experience. Our aim over the fifteen years of operating the Vicarage is to provide the best possible care to those we support and it is something we take very seriously. This is why we have the ethos of only running one home and running well.
Our understanding was that you were happy with the care, but were not happy that we were unable to continue the care of your relative for longer than a two week respite. We made clear to the social worker that we were full and could only do a respite for two weeks. To help you we extended this by another two weeks, but could not do any more than four weeks due to previously booked residents.
We try hard to ensure that nobody receives a negative experience at the Vicarage and have had excellent feedback from all families. Can we request that you contact us at info@thevicaragecourt.com and we can see how we can resolve this matter.

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Review from Dorothy H (Daughter of Resident) published on 27 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad only spent a few days in Vicarage Court Care Home he was very ill when he went in. He was kept clean, comfortable and warm.
The staff were welcoming to us kept us informed they were very compassionate. I would recommend Vicarage Court.
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Review from Kevin B (Respite Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely first-class. I am going home relaxed and in good spirits. All the staff are great and will do anything for you. I will be back to stay again.
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Review from Paul R (Nephew of Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only been visiting since the beginning of the year, but what I've seen is the home is very good. Staff excellent, including entertainment. The manager is lovely too. Mt uncle has been very well looked after and kept very well presented.
Thank you to all the staff for looking after him.
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Review from Hollie L (Niece of Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very welcoming at Vicarage Court Care Home, the residents seem well looked after. The staff are smartly dressed always. The residents have lots of entertainment and activities to do daily (the activity organiser is fab and goes out of her way) The staff always go above and beyond for
the residents and visitors. Food always smells lovely. Thank you for everything you do for our uncle.
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Review from Glen H (Son of Resident) published on 6 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of Vicarage Court was one of the greatest examples of how to care for vulnerable people I have ever experienced - it restored my faith in human kindness and humbled us all. Even though our experience was short, every single member of staff we met went well beyond what was required of
their role and displayed real concern for our welfare and my Mother’s. I know you have all helped our family with exceptional professionalism and real compassion in our hour of need and I thank you all from the bottom of our hearts.
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Review from M B (Son of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was unhappy living alone. There was loneliness and increasing physical frailty. Her mental state was deteriorating. Moving to Vicarage Court has turned this around. She is much more confident, more communicative and benefiting from 24 hour care. Previous denial about the need to move into care has
become wholehearted acceptance. The staff are wonderful! Due to Covid restrictions some aspects of the home, e.g rooms, cannot be reviewed.
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Review from I H (Nephew of Resident) published on 24 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been a resident for 12 months up to her death. She was always well cared for.
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Review from M T (Sister of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was transferred to Vicarage Court from hospital for palliative care. The quality of her care has been excellent. All her requirements and requests have been met, staff are cheerful, caring and considerate. Her room is spotlessly clean, light and airy. Delicious meals. Vicarage Court deserves
top marks.
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Review from Julie M (Wife of Resident) published on 9 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband had a week’s respite at the Vicarage Court Care Home. This was the first time my husband had been in respite and was looked after so well I will book again. The staff are so friendly and helpful, nothing too much trouble.
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Review from David L (Friend of Resident) published on 9 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management, in my experience, are excellent. They seem to go that extra mile to make residents comfortable and content during their stay, treating everyone as an individual. My friend was able to settle into a routine which suites her, and despite considerable difficulty with mobility,
she was still able to enjoy her life here. I would strongly recommend this cate home to family and friends.
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Review from Chris I (Sister of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very happy and pleased as a family with the care of my sister over the past 7 years. The amount of love and care shown from all the staff to my sister was very obvious to see. And they are thanked from the bottom of my heart.
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Review from Diane A (Daughter of Resident) published on 8 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would definitely recommend this care home. My father is very well looked after. The staff are all friendly and helpful.
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Review from Russell P (Resident) assisted by family/friend published on 26 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy living here, the carers are wonderful and also the rest of the staff.
The food is fantastic and you always get enough to eat. I would tell anyone that it's a great place to stay.
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Review from K G (Son of Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always felt welcome and never worried that Ma wasn't getting well looked after. The staff felt more like friends than carers or nurses, they didn't just care for Ma, they cared about her. Her last few years were difficult for her but I can't imagine anywhere I would have rather her be. Some special
people work there and I am glad to have met them.
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Review from P J (Daughter of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Glad we chose Vicarage Court Care Home for Mum when she needed nursing care. You couldn't wish for more caring people. During her three and a half year stay, she enjoyed the entertainment put on and liked to join in the things she was able to. Rooms kept spotless, and clothes laundered every day. At
end of life, carers were brilliant, nothing too much trouble and very supportive of the family.
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Review from Ian F (Son of Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with all the staff. All the nurses, male and female, are very well-spoken and well polite. The owner is present and well-spoken. It is a nice care home for my mum. She is very happy in her own way. The care home is very clean and tidy.
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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Vicarage Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for Vicarage Court Care Home is calculated as follows: ( (193 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 225 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Vicarage Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

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