Vicarage Court Care Home

Vicarage Gardens, North Featherstone, Pontefract, Wakefield WF7 6NH
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9.8 148 Reviews
  • Vicarage Court Care Home, Wakefield
Vicarage Court Care Home is a multi award winning nursing home, located in the scenic surroundings of the Yorkshire countryside, near Pontefract Racecourse. A qualified nursing team provide personalised care including for specialist conditions such as residential dementia, general nursing, elderly residential and young persons physical disability. They can cater for specialist care packages to suit complex resident needs.

Established for 30 years, it has new state of the art facilities with the team boasting many years of experience in management of long-term care needs. There are 10 lounges, a courtyard, balcony areas and two acres of gardens for residents to enjoy.

In 2021, HealthWatch awarded the home the "Putting People First" award. This was for the team's response to COVID crisis and not losing any residents to COVID. In 2020, they won at the British Care Awards. Previous to that they own "Employer of the Year" (2014) from Wakefield College.

Day care and respite care are available. A versatile range of bedrooms can suit individuals with differing needs, while there is a choice of comfortable living areas and a sun lounge. Large luxury apartments for couples or individual residents are available.
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Care Provided by Vicarage Court Care Home

Type of Service

    Nursing Home
  • For a maximum of 80 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Fees depend on the unit and room. Please speak with the manager or the Director for exact fee rates.

These prices are only a guideline, please contact Vicarage Court Care Home to find out the exact price for your requirements.

Contact Vicarage Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Vicarage Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Calsa Care Ltd

Person in Charge

  • Tracy Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (3)

Visiting

  • The home have no set visiting times. Families are welcome whenever they wish.

Parking

  • Free Parking in large car park

Vicarage Court Care Home Reviews (148)

9.8

Vicarage Court Care Home has a Review Score of 9.8 (9.848) out of 10, based on 19 reviews in the last 2 years.
Over all time Vicarage Court Care Home has 148 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Vicarage Court Care Home
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Total of 148, showing 21-40
Review from Chloe W (Granddaughter of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visited my nanna the staff at the care home were always professional. My nanna was always clean and I was happy with the care she received. The manager was always approachable when I needed to ask any questions. At the end, the ladies looked after my nanna and treated her with great respect and
made her look lovely.
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Review from Donna C (Cousin of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received by my relative is exceptional. The staff always take time with her and are always available to discuss my relative's health. There is a doctor available for her to see if she has any issues and she is listened to by all staff and feels welcome and as comfortable as possible.
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Review from Lynne H (Daughter of Resident) published on 1 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum made the decision to move into Vicarage Court Care Home in May 2023. She had spent three months respite there several years earlier and had loved it. Unfortunately Mum's health deteriorated quickly and she only spent two months there before she passed away. During her time there she was cared
for by an incredible team with love, compassion and dignity to make her stay there the best it could be. As a family we were shown such kindness and given so much support at this sad time and I want to thank you all from the bottom of my heart. You are all angels.
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Review from Julie B (Nephew of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff at Vicarage Court Care Home very professional and caring. I was kept aware of any changes and needs of my relative who was residing there for palliative care. The buildings and rooms are kept clean and tidy at all times. I would recommend Vicarage Court to anyone needing a care home
either for themselves or a relative.
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Review from Dean R (Respite Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent service that I received.
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Review from Anna G (Daughter of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
A difficult decision to place mum into a care home due to her sudden medical needs, made harder at every turn by a combative manager. Lack of compassion and unwillingness to accept any issues in care compounded our distress. Every interaction loaded with suggestion take mum elsewhere. Mum was there,
close to my home, so I could have her every day until too ill. Only on making a written complaint to the owner were we heard. Staff were overworked and stretched. Trying their best but the one-to-one interactions certainly suffered. Mum was taken to an end-of-life care room in a wheelchair without a cushion wrapped in a sheet. She weighed 6 stone. A disgrace. The room was tatty, and clothes were left in bin bags on the floor. Pressure mats that didn’t work properly and a bedside buzzer, mums only form of calling for help not always working. Light out for weeks. Mum aware. Collected mum’s belongings the day after her death. Brought out in bin bags. Clean and soiled clothes together.
Reply from Jagjit Singh, Director at Vicarage Court Care Home
Thank you for your review. We are sorry to hear that you were not fully happy with the care. You were with us for 7 months during which time, we spent many hours talking with yourself as you struggled…read more
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Review from L B (Respite Resident) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely satisfied and happy during my stay. All the staff have been very kind and helpful and I am sorry to be leaving here.
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Review from M D (Respite Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came in here for rehabilitation for four weeks. I found the manager brilliant (nothing was too much trouble). I found some staff very good, however, some staff not so much. The home was very clean and tidy and always on one day the home had an entertainer, "singer", and although I didn't go into the
lounge, I heard him and it was nice to have entertainers on.
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Review from Valory S (Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at the care home in April 2019. I was under palliative care. I am under control of my illness. I can not ask for anything more of this care home as they have looked after me very well.
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Review from Jean A (Sister of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my sister from all the staff is excellent.
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Review from Geoffrey S (Son of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care, the staff are very kind and went out of their way for my father. The rooms are modern and there were many lounges which helped my large family have private get-togethers on several occasions. The gardens are very nice.
My father really enjoys being here and this has given
the family peace of mind that he is happy and healthy and not alone.
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Review from Amanda S (Daughter of Resident) published on 2 March 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad was sent here on a respite-type transfer from the hospital. His room was dreadful, it was like a prison cell with no opening window. We were told by one staff member the window was broken, and by another the key was lost. He was locked in that room where even his family had to try and find a
staff member to let us in to see him (which created another problem as staff don't like to be bothered) it was akin to an asylum. We were forever pleading to get dad some water, we were happy to fill his jug but weren't allowed so had to wait until they had time. His health massively went downhill whilst he was here, and can't get an answer as to why from the staff or doctor. I or my sister never saw a doctor whilst he was in here, even after constantly requesting this. The staff really need to learn how to treat its residents. We witnessed them shouting and be really nasty to my dad, we were frightened to go home and leave him at times. I wouldn't recommend this home, especially if you have dementia.
Reply from Jag Singh, Director at Vicarage Court Care Home
Thank you for your review and we are saddened that your experience was not positive. We received no complaint from yourself during the 4 weeks that your relative was in the home and we were surprised…read more
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Review from Bev D (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very welcoming and friendly. My mum has advanced Alzheimer's disease and can be very difficult at times and can be aggressive, however, the staff are very caring and professional in looking after her.
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Review from Jean B (Daughter of Resident) published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Vicarage Court Care Home is a wonderful place. The staff are really good with the residents, there are lots of activities which the residents can join in with, there is lots of communication with relatives. My mother is very happy with her care.
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Review from A B (Private Carer of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My client seems to be well looked after. The staff are aware of any issues and make me aware of them. They are courteous and chatty.
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Review from P S (Son of Resident) published on 6 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are great, always popping in to make sure my dad is ok. Makes sure he is eating well and encouraging him if he's not. Room is clean and tidy. Takes care of all medication and medical needs so I don't need to worry about it. Plenty of activities if he wants to take part or just chill in his room
if not. Good sized garden and paved area with seating for the warmer days.
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Review from K R (Son of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dedication! All the staff are so positive, the care is 100%. Thank you so much for your support regarding Dad.
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Review from Hilary C (Sister of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home provides home-from-home comfort. The care they give residents is excellent, they are all treated with respect. My sister loved it here. They have extremely caring nurses and carers. Home-cooked food and activities most days.
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Review from D P (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in this care home for just over a year. Some rooms are small but the room my mum has was a great size, cleaned every day and clean towels daily. Staff are friendly, polite and caring. Daily activities which are well organised. Food choices looked good, variety to pick from each day.
While Covid has been in the care home, staff and management have done fantastic to keep it open as much as possible.
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Review from M P (Son-in-law of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great, friendly staff who care about the residents. Great outdoor garden space for residents and family, came in useful when Covid was on. Grow all own vegetables for the chef to use in the kitchen. Nice to see residents go out on trips - shopping. Nicely, compact care home, staff get to know who you
are - makes you feel at home.
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Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Vicarage Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Vicarage Court Care Home is calculated as follows: ( (192 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 224 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Vicarage Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

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