Walton Manor, Wakefield, West Yorkshire
Walton Manor, Wakefield, West Yorkshire
Walton Manor, Wakefield, West Yorkshire

Walton Manor is a luxury care home that has been established to provide a haven of peace and security for those with care needs.

Extensive investment has gone into making the most of a charming interior and comfortable furnishings, with professionals working to a concept of elegant but informal services that makes the home's approach unique.

A converted Grade II listed manor house, the home is situated within mature landscape gardens, includes spa baths and adapted showers, has a large conservatory, three tailored entertainment lounges and residents are able to choose from fine cuisine menus.

Owner: Walton Manor Ltd

Person in charge: Helen Batty (Registered Manager)

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability

Specialist Care Categories: Parkinson's Disease

Admission Information: Ages 50+.

Single Rooms: 43

Shared Rooms: 2

Rooms with ensuite WC: 43

Weekly Charges Guide: Personal Care Single £500 – £785 , Personal Care Shared (per person) £400 – £450 (These prices are only a guideline, please contact Walton Manor to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

On Site

Latest Care Quality Commission* Report on Walton Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Walton Manor has a Review Score of 9.7 (9.653)

The Review Score of 9.7 (maximum of 10) for Walton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Walton Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.653 for Walton Manor is calculated as follows: ( (148 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 216 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Walton Manor is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 15 Reviews ÷ 9.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Walton Manor?

  • Extremely LIKELY
    16
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Walton Manor

  • Resident / Service User
    5
  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    3
  • Respite Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • more

Beautiful surroundings, excellent food choices, a variety of activities and proficient caring and professional staff.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I went for one week after having a new knee. The staff were very good, some excellent but they are not nursing. One night when I asked for my ice pack it had been left in office. Apart from that if I asked for help to go to my room, one member of staff would see me up in the lift to my room as I did not feel safe on crutches.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having had major surgery, I needed residential care/support until I could travel to my family down south.

Walton Manor provided the care and support needed, bearing in mind I was completely mobile and able to make all decisions for myself. The staff were always on hand to help/support me with surgical stockings, also offering bathing support which I didn't need

Walton Manor's grounds are relaxing and a pleasure to sit in, walk around and ground staff are very pleasant to talk to. All the staff were very pleasant and caring. I can only stay that staying at Walton Manor more than aided my good and rapid recovery.

How likely would you be to recommend Walton Manor? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Walton Manor is possibly the best care home I have seen/visited in the Wakefield area. The staff are always pleasant and helpful. Their care for my cousin has met with my expectations.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Walton Manor is the perfect place for the twilight years.
The staff have been absolutely wonderful and cannot do enough to ensure that mum's needs are met.
Everyone is so friendly and understands the difficulties in coming to terms with not being able to return home.
I have visited a number of CQC Good rated homes and nowhere comes close to the standards of Walton Manor.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am full of admiration for the staff at Walton Manor, that includes the kitchen and laundry, but my main contact is with the carers, who go about their many tasks with good humour and patience. I was not familiar with what goes on in a residential home but I do realise what a difficult and fantastic job they do.

It was not easy having to place my husband in Walton Manor, but he settled well and I think mostly is very happy.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Walton Manor provides a very good service with caring staff.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

During February 2017, I had two strokes plus a chest infection followed by pneumonia which left me at 88 in a weakened state. Following convalescence with my family, I was able to return home at Easter with family back up, and made good progress as both sides of my family were due to be away at the same time In July. I booked myself into Walton Manor for two weeks respite care to give them peace of mind and also to " test the water" should the need ever arises. It was a worthwhile experiment and I was so favourably impressed with the general attitude of care and kindness by all the staff so the uncertain future holds no fears. Thank you.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I am very happy with the quality of care that my father receives in his words "first class"!

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Walton Manor staff are very caring and responsive to individual needs. Every request I have made has been dealt with efficiently and with a smile. Residents seem happy and comfortable. The food and facilities are excellent, a luxurious surrounding. I felt confident that my relative is safe, well cared for and as happy as she can be.

How likely would you be to recommend Walton Manor? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very nice surroundings for my Dad to live. Staff are very friendly and professional. Activities are provided for those who want to join in. Good choice at meal times.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A good welcome into the home and my room was excellent with everything provided. All the staff were very helpful, kind and considerate. The food was very good and the home is set in beautiful grounds. I would certainly recommend this care home.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Walton Manor became "home" to my mum about a year ago, where she received nothing but care and kindness. This also extended to the rest of our family - where their support was always there. It is a lovely environment - but the staff are the people who make it the place it is. We cannot praise them enough - they will have our ongoing thanks.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My view of Walton Manor over the last year has been very enlightening. I was without any experience of this type of environment - other than the horrors you see in the news. This was, therefore, wonderful when I was able to see a lovely homely environment, where people were cared for as if they were in a hotel "with extra benefits". The atmosphere is happy and the staff are wonderful. I know this is paid for - but you buy care - you cannot buy the kindness! It is wonderful.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I visit Walton Manor for respite and I am looked after magnificently.
management and carers are kind and have lots of patience.
In fact, simply the best, better than all the rest.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I used the service for 4 weeks respite care after a total right hip replacement. The care and help from all staff was very good. I was very unwell early in my stay and the staff looked after me well. The menu choices and standard of food was very good and I enjoyed all meals once I felt better. There is no way I could have managed at home after my brief stay in hospital, so I am very appreciative of the help and support which has helped me to return home after 4 weeks.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

All staff extremely helpful and caring.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was devastated to have to put my father into care. The staff made it very easy he got 100% care entertainment, stimulation and love. I was made to feel like I was a part of a big family, nothing was too much trouble, any concerns I had was dealt with, my father had a permanent smile on his face. I can't find strong enough words to say how thankful I am to the full team of Walton Manor. It is my pleasure to send this questionnaire.

How likely would you be to recommend Walton Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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