Walton Manor

Shay Lane, Walton, Wakefield WF2 6NW
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9.5 56 Reviews
  • Walton Manor, Wakefield
Walton Manor is a luxury care home that has been established to provide a haven of peace and security for those with care needs.

The home is dedicated to enriching the quality of the lives it touches, with exceptional staff delivering outstanding care in beautiful and well-maintained buildings and gardens.

Extensive investment has gone into making the most of a charming interior and comfortable furnishings, with professionals working to a concept of elegant but informal services that makes the home's approach unique.

Walton Manor boasts large bedrooms and suites with en-suite facilities and provides a variety of activities to match the needs and interests of its residents.

A converted Grade II listed manor house, the home is situated within mature landscape gardens, includes spa baths and adapted showers, has a large conservatory, three tailored entertainment lounges and residents are able to choose from fine cuisine menus.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1400

Our bright and spacious standard rooms are ensuite and are priced at £1200. We also have suites available that are priced at £1400 and come with a kitchenette and extra living space. If you book a visit with us you can view the different styles of room to see what works best for you or your loved one.

These prices are only a guideline, please contact Walton Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Angela Randle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (25)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Welcome you to visit at any time. Please sign in and out.

Parking

  • Parking is available onsite.

Walton Manor Reviews (56)

9.5

Walton Manor has a Review Score of 9.5 (9.527) out of 10, based on 11 reviews in the last 2 years.
Over all time Walton Manor has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Walton Manor
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Total of 56, showing 1-20
Review from Ian R (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been here since May 2025, and has been well looked after. She has regained her appetite and has become settled whilst she is here. The staff are always attentive, but I do feel that sometimes, they could probably do with a little more assistance.
Reply from Ben Pemberton, Home Administrator at Walton Manor

Thank you for your compliments about the staff team; we've recently adjusted up staffing levels in response to feedback and to further support the delivery of the great care we're known for. This should provide the additional support you refer to, but it's something we continue to look at closely! Look forward to speaking soon, the Walton Team

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Review from Maggie B (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Walton Manor for 2.5 months now. It had become too difficult and unsafe for her to live at home alone any longer. We came for a look around and immediately felt a great atmosphere and knew it would be perfect for mum. She has settled quickly and well and loves the company and care
she receives daily.
I visit her 3 to 4 times a week, and everything is great. Mum loves the home-cooked food, & the company of both the lovely staff and other residents. Everyone works so hard to ensure the smooth running of the care home. The garden is huge, so mum gets her exercise daily, and it is heart-warming to see her so happy and laughing every time i visit. Thank you all so much for making mum so improved in her health & wellbeing.
Reply from Lisa Malloy, Deputy Manager at Walton Manor

Thank you so much for your compliments which we will pass on to the staff team - your mum is a joy to look after.

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Review from Caron M (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, I'm happy with my dad's care and the care home in general. The only criticism is that no one seems to take note of the fact that I have mentioned on numerous occasions that dad needs a urine bottle last thing at night and the first thing in the morning. After repeated requests, I am still
coming in to see dad late morning and finding him in bed with wet bedding. I don't have an issue with him sleeping in, but I don't like the fact that he is lying in a mess. The majority of the carers are great with the residents.
Reply from Ben Pemberton, Home Administrator at Walton Manor

Many thanks for your compliments and feedback. This has been passed on to the management team and we will ensure it is addressed as a priority. Best wishes

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Review from D P (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Walton Manor for 9 months and has over the time there become more and more happy and settled. The staff know him very well and he responds really well to the staff. they care for Dad and all the Residents and that is evident from how the Residents respond to staff members.


The food,

bedroom, and activities are also all excellent and the staff always strive to do their best. The job is very hard and the staff are always encouraging even when they are tired. They are always welcoming to visitors and families as well.


I am thankful to all the staff and the Walton Manor Team, for making Dad's time there to be really good.


Thanks to each and every member of staff who are so lovely and caring to our Dad.

Reply from Ben Pemberton, Home Administrator at Walton Manor

Your dad is a pleasure to care for & we all enjoy his company - many thanks for your compliments, which we will pass on to the staff team. Best wishes, Walton Team

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Review from David R (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our experience of the care provided is very good. Everyone is very helpful and friendly and all the carers work extremely hard to ensure the residents' needs are met. . The activities for the residents are plentiful and done with great enthusiasm by the activities co-ordinator. All in all, our experience
is a very pleasant one.
Reply from Lisa Malloy, Deputy Manager at Walton Manor

Many thanks for your compliments - we may be biased, but we agree the care team are fantastic and incredibly hard working. We're delighted you've had such a positive experience with us.

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Review from J A (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Walton Manor for 2 years and I visit most days. There is a consistent commitment from the manager and the team to provide high standards throughout the home. Improvements and enhancements are always visible and in every area. They work so hard every day to deliver care
that reassures families and friends that their loved ones are in a safe, comforting and caring environment. Each member of staff knows my Mum very well, no matter what area of the home they work in. They know her as a person. They also know her needs, likes and dislikes, without having to refer to the endless record keeping they also have to do. The relationship they have built with her is a very genuine one and it shows. Nothing is ever too much trouble and they always have a welcoming smile. As hard as it is to have my Mum in care, I truly appreciate the team at Walton Manor. It's a homely home. Thankyou, each and every day.
Reply from Ben Pemberton, Home Administrator at Walton Manor

Many thanks for your kind words; your mum is a pleasure to care for and most definitely part of the family. Best wishes, the Walton Team

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Review from Jonathan P (Son of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident of Walton Manor on NYE 2024. I wanted to wait a period of time before leaving a review in order to gain a full understanding of the care she is receiving rather than make a snap judgement.
What is heartwarming for myself is that the gut feeling I had about the home has not
wavered from my first visit to look around the home until now.
It is a feeling of genuine care, professionalism and compassion. The words care home are quite pertinent as that's exactly what I see on every visit - a caring home. All the staff work as a team, know one another and work together, creating a homely feel that ultimately benefits my mum.
My mum was quite distressed on arrival, after spending 2 months in LGI but became settled and calm very quickly. She still is.
She is treated with dignity, respect and kindness.
All the staff are familiar to her as they don't change. The staff are all full time.
Great facilities in a beautiful environment.
Well done and thank you!
Reply from Ben Pemberton, Home Administrator at Walton Manor

Many thanks for such a wonderful review - your mum is a pleasure to look after.

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Review from D L (Daughter of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad went into Walton Manor when Mum had a fall. He has dementia and cannot cope on his own. The staff were amazing, helping him to settle in. He is now there permanently and is so much more content than when he lived at home. He has much more social contact as well as activities available. The staff
pick up much quicker if he gets a water infection but he now drinks more so we have less issues.
Overall Dad is in better health and more content now at Walton Manor. The staff are very friendly and caring. We are delighted with his care.
Reply from Lisa Molloy, Deputy Manager at Walton Manor

Many thanks for your kind words & compliments - we will ensure the staff team are aware of your positive feedback.

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Review from Martin J (Friend of Resident) published on 30 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited Walton Manor last year with a friend to see her mother. On first impression was very good, felt warm, friendly with attentive caring staff. Most of the residents doing armchair exercises to music. The lady in charge was very attentive and extremely lovely with the residents and they were laughing
and really enjoying it. As a visitor the staff were very welcoming and I felt my friend's mum was very well cared for.
Reply from Helen Oldfield, Home Manager at Walton Manor

Many thanks for such kind comments - we will pass on your feedback to the staff. Jayne our Activities Lead is absolutely brilliant & there's always something fun happening in the home.

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Review from W M (Daughter of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has received such lovely care over the years he has lived at Walton Manor but especially recently when he hasn't been in good health. The staff are caring, patient, understanding, and always find time for a chat with Dad which is really heartening as he spends a great deal of time by himself.
He feels safe, cared for, and content in his home.
Thank you to the wonderful Manor team.
Reply from Helen Oldfield, Home Manager at Walton Manor

Thank you for kind words, in particular about the staff - we will make sure this is shared with the team at Walton.

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Review from Susan H (Daughter of Resident) published on 13 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff have shown genuine care for my dad. They take time to build relationships and show concern for his wellbeing. The manager has always been happy to discuss any concerns we have had and worked in partnership to identify appropriate solutions.


The home is well furnished and has a lovely

garden where we can sit. Dad is very comfortable in his room. Dad enjoys the food. I have already recommended the home to other people.
Reply from Helen Oldfield, Home Manager at Walton Manor

Many thanks for your kind words - your dad is a pleasure to care for. Best wishes

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Review from Karen C (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had a 3-week respite care at Walton Manor. She was apprehensive as all she could remember was her mum going in a home in the 1970s. How different was this going to be?
Mum enjoyed her stay and was sad when it came to an end and would be very happy to revisit her friends occasionally, to revisit
for more respite (when needed) and when living at home becomes too much, will be very happy to become a permanent resident in the future. She loved the carers, the residents, the social activities, and just the fact that she can talk all day long! A marvellous experience for her both now and hopefully in the future.
Reply from Helen Oldfield, Home Manager at Walton Manor

Thank you for your lovely comments, which we will pass on to the team. We loved having your mum stay with us - she's welcome back anytime!

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Review from D S (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad was a resident at Walton Manor for 21 months. He was well cared for and well-fed. (He enjoyed his food). The management team and the staff knew him and our family well and he was treated as an individual and with respect at all times. The accommodation was upgraded with as little disruption to the
residents as possible while he lived there and the garden is accessible and well-maintained. He loved that space.
There are organised activities for the residents to join several times a week, but sometimes it's difficult for the staff to balance one resident's care requirements with another's need for support to access the activity. Where family members can visit regularly and support such things, they are welcomed and included as part of the Walton Manor community.
Of course, there were hiccups, niggles and the occasional issue, but every member of staff was prepared to listen and work towards a mutually acceptable solution. In Dad's last few weeks at Walton Manor, care was exemplary.
Reply from Helen Oldfield, Home Manager at Walton Manor

Many thanks for your kind words and compliments - I will ensure this is passed on to the team. It was a pleasure to care for your dad. Best wishes.

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Review from K S (Daughter of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff were very caring and helpful. Excellent staff just the home very busy with people with dementia.
The home is lovely and very welcoming.
The staff clearly care and are extremely helpful nothing is too much trouble for them.
Reply from Helen Oldfield, Home Manager at Walton Manor

It was a pleasure to look after your dad, we would love to see you all again in the future.

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Review from S W (Daughter of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident now at Walton Manor for almost 4 years and through that time we have seen lots of changes, the home has gone through a major refurbishment, with very little disruption for the residents, which is no mean feat! The management have rebuilt a lovely care team and very little
agency have to be used. The carers, domestic and kitchen staff are always so cheerful and happy and literally nothing is too much trouble to ensure my Mum is well looked after and her needs are met. The management team are very hands-on and willing to listen, very approachable. It gives me great peace of mind to know Mum is here and as a family, we treat Walton Manor as home from home - just how it should be. Thank you to everyone at Walton Manor.
Reply from Helen Oldfield, Home Manager at Walton Manor

It is an absolute pleasure looking after your mum, thank you for your kind words. We will continue to make Walton Manor a home from home for you and your family.

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Review from Jimmy B (Son of Resident) published on 3 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent home for those who you love and want to be really cared for in their later years of life. Spotless, very comfortable, great friendly staff, beautiful surroundings, very easy to travel to. My mum is a resident here and although she has ongoing dementia she is very settled here. The suite
she is in is excellent and reminds my mum of the caravan she used to have. The main care staff are very approachable and friendly. The management are also approachable and willing to discuss anything that is required. Yes, it is a little costly but seeing my mum settled and happy is worth it.
Reply from Helen Oldfield, Home Manager at Walton Manor

We really appreciate your kind feedback and compliments, your mum is an absolute pleasure to care for. Best wishes, Helen and the Walton Team.

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Review from J H (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mum settled in quickly and made friends and experienced wonderful care.
She particularly enjoyed the uplifting gardens and the fun and thoughtful activities from the staff and helpers alike. (Particularly during Covid).
Towards the end, the staff offered both my mum and me wonderful support
and care, which I will never forget. Thank you so much.
Reply from Helen Oldfield, Home Manager at Walton Manor

It was a pleasure looking after your mum. We miss her being here with us and will miss you visiting daily. Best wishes, Helen & the Walton Team

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Review from T M (Daughter of Resident) published on 12 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad had a great two weeks of respite care here at Walton Manor. All the staff are very pleasant and friendly. He enjoyed his time here. Thank you for looking after him so well. Would use again when my mum needs a break from his care at home.
Reply from Helen Oldfield, Home Manager at Walton Manor

We really appreciate the kind review – it was a pleasure to look after your dad and you know where we are if you ever need support in future.

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Review from J T (Next of Kin) published on 18 January 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
Staff friendly. Disappointing that agency staff are used. The building needs decorating and carpets cleaned. Staff seemed stressed a lot of the time although tried their best. Appears to be a lack of management support. Covid guidelines not always followed whilst home in lockdown. Hot meals always cold
although nicely presented. Care plans not always followed. Disappointing home for rating.
Reply from Helen Oldfield, Home Manager at Walton Manor

We were really disappointed to receive your review following your mother’s short stay with us. Despite the challenges which Covid continues to present many care homes, our staff remain fully committed to providing the best quality care to our residents. Regrettably, agency staff are occasionally used to cover unexpected staff shortages however this is the exception rather than the norm.
We are happy to say Walton Manor has recently been decorated and carpets replaced, in line with our continued investment into all Autograph homes.
Should your mother require support in future, we would be delighted to welcome her back.

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Review from Sharon T (Solicitor of Resident) published on 5 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving a client from one care home to another is a very difficult decision to make as you literally have their wellbeing in your hands. Walton Manor and all the lovely caring staff took away the worry. Walton Manor is a caring and compassionate care home set in beautiful grounds. The private rooms are
very well presented and the whole feel of the care home makes you feel welcome with all the staff extremely friendly, helpful and caring with all the residents and visitors alike. There is a very good activity programme. Residents have access to the lovely grounds and it is always an enjoyable experience when visiting. Can I congratulate the manager and her wonderful staff for providing such good care in the lovely surroundings of Walton Manor.
Reply from Helen Batty, Registered Manager at Walton Manor

Thank you very much for your review. I am very proud of my team and will share your lovely words. I am pleased your experience with Walton Manor has been a good one and we will continue to support you in any way we can. Thank you Helen.

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Current Review Score: 9.5 (9.527)

Overview of Review Score

The Review Score of 9.5 (9.527) out of 10 for Walton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.527 for Walton Manor is calculated as follows: ( (73 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 129 Ratings = 4.527
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Walton Manor is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Walton Manor

What types of Care is Walton Manor registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Walton Manor have?

There are 43 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Walton Manor?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Walton Manor to the centre of Wakefield?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Walton Manor to verify any information. View our terms and conditions. Walton Manor has an Enhanced Service - more info.