Walton Manor

My mum was in Walton Manor for 13 months before passing away there in her beautiful room. She loved being there and settled in very quickly. The staff knew her well and got to know her needs very quickly. When I say staff I refer to the carers, the reception and maintenance teams, the chefs & the manager! They treated her with such respect, kindness and good humour and always made her laugh & smile. I was always made welcome too as her daughter, some of the staff became more like friends. Towards the end of mums life, the staff went above and beyond. It must be the hardest job in the world at times when they are caring for someone they know & love only to see them decline like that. Myself and my sister stayed with mum 24/7 in her last few days. It was distressing but made better by the staff and surroundings. We were supported so much during this time including meals and drinks being brought to us, or by staff just checking on mums & our welfare. A care home that does truly 'care'!

Walton Manor was friendly and welcoming From the start. The initial assessment was done at my mother's home before she became a resident and it was very thorough and every effort was made to assess her needs. staff were particularly attentive during the first few weeks and made every effort to ensure she settled in. The staff are all very friendly and helpful. The food is excellent and my mother has a lovely room. I don't think we could have found anywhere better for her.

Good individual attention re choosing meals and where to take them. Regular 'pop' into the room to see if resident is ok.

I visit a friend for 15 hours a week and I'm made to feel so welcome the staff are amazing from the cleaners all the way to the top . The care given is second to none always with respect and compassion. Well done to all.

Congratulations all the team.

Putting my mum into a care home was a huge worry, but Walton Manor was absolutely fantastic. The atmosphere is so warm and the staff are incredibly compassionate. They looked after my mum beautifully for four weeks, treating her with dignity and respect. She came out happier and more herself. A truly wonderful home with exceptional people. We are so grateful. The food was also fantastic. Nothing was too much trouble for any of the staff.

Walton Manor has provide the most excellent care to my mum. When she first moved in we had several incidents where she has struggled to settle into the new surroundings. The staff have all shown such patience and care to her, and assisted her in every way. The residents are all looked after with such care, and are helped to join in the many activities that are going on and are all kept very clean and tidy, and are happy. All of the rooms are also kept really clean and tidy, its a lovely place to be. The staff are very attentive, both to the residents and visitors alike. My parents have been in 4 different homes this year, and i would highly recommend Walton Manor.

Mum has been here since May 2025, and has been well looked after. She has regained her appetite and has become settled whilst she is here. The staff are always attentive, but I do feel that sometimes, they could probably do with a little more assistance.

Overall, I'm happy with my dad's care and the care home in general. The only criticism is that no one seems to take note of the fact that I have mentioned on numerous occasions that dad needs a urine bottle last thing at night and the first thing in the morning. After repeated requests, I am still coming in to see dad late morning and finding him in bed with wet bedding. I don't have an issue with him sleeping in, but I don't like the fact that he is lying in a mess. The majority of the carers are great with the residents.

Dad has been in Walton Manor for 9 months and has over the time there become more and more happy and settled. The staff know him very well and he responds really well to the staff. they care for Dad and all the Residents and that is evident from how the Residents respond to staff members.

The food, bedroom, and activities are also all excellent and the staff always strive to do their best. The job is very hard and the staff are always encouraging even when they are tired. They are always welcoming to visitors and families as well.

I am thankful to all the staff and the Walton Manor Team, for making Dad's time there to be really good.

Thanks to each and every member of staff who are so lovely and caring to our Dad.

Our experience of the care provided is very good. Everyone is very helpful and friendly and all the carers work extremely hard to ensure the residents' needs are met. . The activities for the residents are plentiful and done with great enthusiasm by the activities co-ordinator. All in all, our experience is a very pleasant one.

My Mum has been a resident at Walton Manor for 2 years and I visit most days. There is a consistent commitment from the manager and the team to provide high standards throughout the home. Improvements and enhancements are always visible and in every area. They work so hard every day to deliver care that reassures families and friends that their loved ones are in a safe, comforting and caring environment. Each member of staff knows my Mum very well, no matter what area of the home they work in. They know her as a person. They also know her needs, likes and dislikes, without having to refer to the endless record keeping they also have to do. The relationship they have built with her is a very genuine one and it shows. Nothing is ever too much trouble and they always have a welcoming smile. As hard as it is to have my Mum in care, I truly appreciate the team at Walton Manor. It's a homely home. Thankyou, each and every day.

Well done and thank you!

Overall Dad is in better health and more content now at Walton Manor. The staff are very friendly and caring. We are delighted with his care.

I visited Walton Manor last year with a friend to see her mother. On first impression was very good, felt warm, friendly with attentive caring staff. Most of the residents doing armchair exercises to music. The lady in charge was very attentive and extremely lovely with the residents and they were laughing and really enjoying it. As a visitor the staff were very welcoming and I felt my friend's mum was very well cared for.

Thank you to the wonderful Manor team.

All the staff have shown genuine care for my dad. They take time to build relationships and show concern for his wellbeing. The manager has always been happy to discuss any concerns we have had and worked in partnership to identify appropriate solutions.

The home is well furnished and has a lovely garden where we can sit. Dad is very comfortable in his room. Dad enjoys the food. I have already recommended the home to other people.

Mum enjoyed her stay and was sad when it came to an end and would be very happy to revisit her friends occasionally, to revisit for more respite (when needed) and when living at home becomes too much, will be very happy to become a permanent resident in the future. She loved the carers, the residents, the social activities, and just the fact that she can talk all day long! A marvellous experience for her both now and hopefully in the future.

Of course, there were hiccups, niggles and the occasional issue, but every member of staff was prepared to listen and work towards a mutually acceptable solution. In Dad's last few weeks at Walton Manor, care was exemplary.

The staff clearly care and are extremely helpful nothing is too much trouble for them.