Cedar Grange

I can't thank them enough.

The staff at Cedar Grange looked after my Mother with great care and compassion. They also gave me much needed support when she sadly passed away. My thanks to them all but sepecial thanks to Lucy, Tom and Nikki.

I have found everyone at Cedar Grange to be very welcoming to both my Mum and myself when I visit. The home is clean, tidy and seems well maintained. The staff are always trying to interact with the residents and are putting on quite a few activities for them to take part in. I like the fact that you can visit anytime and don't have to pre-arrange a visit.

Mum is very well looked after , happy & safe with the cedar grange family .

Overall over a number of years I have found the care and support provided for my father and now mother, have been good. My parents have been treated with dignity by the staff. The facilities have been clean (room, lounge, dining area, toilet etc), with good quality meals. Recently staff reacted quickly to a safety/security matter, providing a solution, which has since kept my mother safe. Thank you.

No activities (activities manager left) there core residents are left to their own devices. Residents in Lodge left alone even for short periods, despite assurances there was someone in 24 hours (what if there was a fire). Residents not getting woken up at a reasonable time. Daily showering not happening.

Mum has been at Cedar Grange for 5 months and I have nothing but praise for the leadership and staff. I am really well informed about events and mum's personal well being. Visitors are made welcome at any time and a lot of thought and effort is put into providing a real variety of fun activities and experiences to engage the residents. Food, snacks and drinks are high quality and the cakes are delicious! I know that Mum is in a very good place, which is safe and clean and that she is being really well looked after. Communication is easy, nothing is too much trouble and I am very grateful to the current manager and team of staff for their genuine care and hard work.

My experience was amazing staff very welcoming and helpful. Also polite and compassionate during an emotional time. They showed a professional attitude without being too rigid. The love that they showed my mum and keeping her safe and happy was wonderful. Thank you the staff.

The care home is located only four miles from my residence, so access and parking is very easy. I and my wife do not need to phone first, just turn up and are made very welcome. We obviously do not visit during meal times. We are welcome to go and sit in the dining room where we are on our own in quiet surroundings overlooking the garden.

My father has lived at Cedar Grange for 3 years. He is well looked after. The staff are excellent and work hard to ensure that my father's needs are met.

From the time I contacted Cedar Grange to today, everyone has been so kind and helpful. My husband has been so settled in the home and I would not hesitate to have my husband here again if its needed. The care he received has been above and beyond what I would expect, even down to entertainment for the resident. Thank you to all staff for you wonderful care.

I highly recommend cedar grange as the staff are really understanding. They go the extra mile to make the residents feel safe and cared for. Also very welcoming and clean. Any issue is addressed straight away.

I attend the home at least twice a week and found the staff very friendly and approachable. The care mother has is excellent. If anything is wrong with her the medical personnel is called straight away.

All in all, I have no complaints about Cedar Grange whatsoever and would recommend it to anyone who wants somewhere for their relative to be safe, happy and well cared for.

I am so grateful to have Dad safe with such lovely people. It was a massively hard decision to make but the way he has improved makes it so much easier for both my mum and I.

My mother has been a resident at the home for 5 months now and I'm extremely pleased with how well she has settled. The management changes are continuing to improve all aspects of the home, especially with the current stand-in Manager, whom I have excellent communication with. I can see that the quality of staff (some have been there quite a number of years) and good teamwork is a priority. The staff clearly care about their residents and I have peace of mind that my mother’s needs are recognised and catered for as best they can be. I would strongly recommend the home to anyone.

I would like on behalf of all our family to thank the staff at Cedar Grange for the excellent care that they give to my mother.

I was very happy with the service received from the home whilst they looked after my mother in her last year, she was very happy whilst in residence there. I was also impressed with all the staff who were extremely helpful and friendly on every occasion I had cause to speak with them.

I am a visitor here, my brother's sister, therefore not responsible for the payments and am not familiar with all aspect of what the home has to offer e.g.; activities.

My father is a resident at the home and I'm really happy with the care he receives. The recent change to the homes management has drastically improved all aspects of the home. Overall, the staff and management are first-class, and I would strongly recommend the home to anyone.