Sycamore House Care Home

Wawne Road, Sutton-on-Hull, Hull HU7 4YR
Review Us
9.6 21 Reviews
  • Sycamore House Care Home, Hull
Sycamore House Care Home: Providing Exceptional Dementia and Residential Care, serving Hull and the East Riding.

It is a purpose-built 36-bed home offering quality, person-centred Dementia and Residential care. The dedicated team delivers compassionate and professional support in a safe, welcoming, and thoughtfully designed environment.

Sycamore House is easily accessible and caters specifically to the needs of individuals with impaired mobility. The entire home is on one level, allowing for easy navigation throughout the building.

The home features two spacious lounges and a dining area, all furnished with comfortable, homely decor to create a relaxed atmosphere.

Residents are encouraged to make the most of the secure, enclosed garden and patio areas, which offer a variety of seating options for relaxing or socialising. Ramps and wide doorways ensure full wheelchair accessibility throughout the premises.

To promote independence and comfort, Sycamore House is equipped with specialist equipment, including hoists, grab rails, and mobility aids. Every bedroom has its own unique coloured door and distinctive features to help residents living with dementia easily identify their personal space. Hallways are enhanced with sensory artwork, and toilet and bathroom areas feature contrast walls to support orientation and engagement.

A hairdressing salon is available, with a professional hairdresser visiting twice weekly. Residents are invited to personalise their rooms with treasured items, such as photos, ornaments, and other personal belongings, to make their space truly feel like home.

Delicious, nutritious meals are freshly prepared, with menus designed to meet varied dietary needs and preferences.
At Sycamore House, the team are committed to creating a caring, inclusive, and enriching environment where every resident is valued, respected, and supported to live life to the fullest.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £990
  • Self-Funded Residential Dementia Care: from £1045
  • RESPITE Self-Funded Residential Care: from £990
  • RESPITE Self-Funded Residential Dementia Care: from £1045

We would be happy to discuss out fees, please contact the home for any further funding information.

These prices are only a guideline, please contact Sycamore House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ayrus Ltd

Person in charge

  • Teresa Montana (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)

Parking

  • Parking is available on site

Sycamore House Care Home Reviews (21)

Total of 21, showing 21-21
9.6

Sycamore House Care Home has a Review Score of 9.6 (9.624) out of 10, based on 7 reviews in the last 2 years. Over all time Sycamore House Care Home has 21 reviews.

Overall Experience

  • 14
  • 4
  • 0
  • 1
  • 2

Date Published

21
0
2
7
14
Overall Experience  Overall Experience 5.0 out of 5

We visited Mum twice in March and both times we were extremely impressed with the cleanliness of the home and the care given to Mum. The staff are friendly and kind and we are so pleased mum is being looked after in such a nice home with nice people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.624)

Overview of Review Score

The Review Score of 9.6 (9.624) out of 10 for Sycamore House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Sycamore House Care Home is calculated as follows: ( (80 Excellents x 5) + (4 Goods x 4) ) ÷ 84 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.672 Points relating to the number of positive Reviews for Sycamore House Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 7 Positive Reviews ÷ 7.2 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Teresa

Teresa Montana

Job Title: Registered Manager

Teresa is the Registered Manager at Sycamore Care Home, with a wealth of knowledge and experience in the care sector. Her main interest and experience are in managing successful care homes for elderly and frail Residents, many also living with dementia. Teresa is very experienced in managing a care home and is committed to providing a high-quality service. As the manager, Teresa is responsible for the effective and professional running of the home but always has time to chat with residents and their families about any aspect of their care or concerns they may have.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sycamore House Care Home to verify any information. View our terms and conditions. Sycamore House Care Home has an Enhanced Service - more info.