Waltham House Care Home

Very good all round care. Excellent staff.

A very homely care home. Kind and considerate staff always on hand and keen to help and assist. Very clean and welcoming environment. Excellent standard of hygiene. Good choices of food.

My mother has been a resident for 5 plus years and in all that time, she has been treated with dignity and respect. The staff have been very good and there is a feeling of ambience about the place.

Overall as good as anywhere in the town. Staff overworked and underpaid.

Mum always comes home from respite care happy and smiling. She says she is well cared for and well fed. She is always made welcome and all of the carers make her feel at home. The home is very clean and tidy and mum likes her room to have ensuite and they always try to give her a room with one. Nothing is too much trouble for the staff at Waltham House Care Home.

The biggest asset Waltham House has to offer is its staff. The small number of residents allows the staff time to spend with the residents. They are extremely professional and dedicated and genuinely care for people they look after. The building maybe a bit dated but it is a bright, clean and tidy inside and has all the facilities to offer the level of care that all residents require. My father has been in their care for three years and his quality of life has improved greatly.

I have visited many many care and nursing homes for years. Waltham House, in my experience, gives as good a care as anyone. My particular friend made good friends with staff and other residents easily and was cared for very well, until her death on the last day of May.

My sister recently passed away in the excellent care of Waltham House I found all the staff extremely helpful at this time and I cannot express my sincere thanks for all the wonderful and dedicated staff who nursed her for such a long time. God bless you all.

We visited other homes and are pleased that his son's chose this home.

The manageress went through all my mothers care and medication on a daily/monthly basis. Covered concerns regarding safety and putting in place extra measures due to her mobility deteriorating since last years review. She informed me of general liaising with GP's, surgery and district nurses. She readily answers any concerns that I or my relatives have, these are noted and put into action. I felt at ease as always, as my mother has been under Waltham House care for nearly six years. Myself and my family have absolute faith in all who care for her. The manageress and assistant manageress are a strong team and are always on the ball. Excellent. Well done to all.

We cannot praise this care home highly enough. We moved our mum here as she wasn't getting good enough care elsewhere and were so pleased we did as the everything about this place was 100x better. My mum was very poorly and in the final days of her life. All of the staff dealt with her with utmost care and empathy. Nothing was too much trouble and everything was done to keep her as comfortable and pain free as possible. The staff were like angels to her and to me and my family. I don't think she could have been in a better place to spend her final days. The attitude and care shown by the lovely staff here will always be appreciated and made a very difficult time much more bearable. I would strongly recommend this care home.